Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Tom Delgott

Overview Reviews (64)

View All Employees

< View All Employees

Tom Delgott

Sales Consultant

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

5.0

64 Reviews

5.0

64 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (64)

Dealership Experience

29 yrs

Industry Experience

29 yrs

Specialties & Trainings

General Motors Mark of Excellence for Sales and CSI

Ebay Certified Seller

Gm Pre-owned Certified Seller

View more specialties & trainings

64 Reviews of Tom Delgott

Write a Review

February 20, 2025

Dealership Rating

Employee Rating

According to their website, Faulkner had the exact vehicle that I wanted in stock. I clicked the “make an appointment” button and filled out the necessary information. I was very promptly contacted by vehicle that I wanted in stock. I clicked the “make an appointment” button and filled out the necessary information. I was very promptly contacted by Patrick, their BDR. We made an appointment and when I arrived, Tom from Sales introduced himself. We took the exact truck that I wanted out for a test drive and I was done. We got back to the showroom and Tom had one of their managers look at my trade. While I was initially disappointed in their trade in number, Tom explained how they arrived at it and I understood. We calculated my payments and while it was slightly above what I anticipated, it was still within my budget. Then Tom offered to get it all done that day so I could take it home with me (I live approximately 1 hour away). The rest is history. I absolutely love my new truck and felt I was treated very professionally and fairly. I would not hesitate for a second to buy another vehicle from them. More

by BHALLRN05

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Simonelli, Patrick Flynn

Report | Print

Feb 20, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for sharing your experience! We’re thrilled to hear that everything went smoothly and that you’re happy with your new truck. It’s great to know that Tom and the team were able to address your concerns and help you feel confident with your purchase. We truly appreciate your trust in us, and we look forward to assisting you again in the future. Enjoy your new ride!

February 11, 2025

Dealership Rating

Employee Rating

Great team, efficient back office who got me in and out on the day of the deal closure on the day of the deal closure More

by ADAMSTOLTENBERG86

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

Feb 11, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, Adam! We're so happy to hear that our team was able to provide you with an efficient and seamless experience. It’s always our goal to make the process as smooth as possible, and we’re glad we could get you in and out on the day of the deal closure. If you need anything else, don’t hesitate to reach out. Enjoy your new vehicle!

January 26, 2025

Dealership Rating

Employee Rating

Everybody is very respectful and professional They help me out to make the best deal me out to make the best deal More

by RODRIGUEZSTONEANDMASONRY

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Simonelli

Report | Print

Jan 28, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

January 03, 2025

Dealership Rating

Employee Rating

Always great service at Faulkner GMC West Chester. Been a long time customer, and purchase all my vehicles there! Been a long time customer, and purchase all my vehicles there! More

by ADAVIS2453

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Simonelli, Leslie Hurst

Report | Print

Jan 06, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your kind words and for being a loyal customer! We're thrilled to hear that you've consistently had a great experience with us at Faulkner GMC West Chester. We look forward to continuing to serve you for many years to come!

January 02, 2025

Dealership Rating

Employee Rating

This was the second purchase from Faulkner and Tom Delgott. Excellent experience, I travel 60 miles to deal with these folks. Delgott. Excellent experience, I travel 60 miles to deal with these folks. More

by JOHNPHILLIPS55

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Simonelli

Report | Print

Jan 02, 2025 -

Faulkner Buick GMC West Chester, INC. responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

January 01, 2025

Dealership Rating

Employee Rating

Service department has always been top notch on all my vehicles that I have purchased at Faulkner GMC vehicles that I have purchased at Faulkner GMC More

by ADAVIS2453

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Simonelli, Leslie Hurst, Rusty Miller

Report | Print

Jan 02, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your continued trust and positive feedback! We're thrilled to hear that our service department has consistently provided top-notch care for all your vehicles. It's always our goal to offer exceptional service, and we’re glad to know we've met your expectations. We look forward to continuing to serve you and keeping your vehicles in great shape!

December 27, 2024

Dealership Rating

Employee Rating

I have dealt with Tom D in sales i am on my third Acadia. He really came through for me on the last one at the end of the year. He really came through for me on the last one at the end of the year. More

by TUMBREIT

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Report | Print

Dec 30, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review! We’re so happy to hear that Tom D has been able to assist you with your Acadia purchases, and that he came through for you in getting the best deal. We truly appreciate your continued trust in us and look forward to helping you with your future vehicle needs!

December 14, 2024

Dealership Rating

Employee Rating

Great people with attention to customer service and overall excellent customer experience. I would recommend this team to anyone that is looking for a new GMC product! overall excellent customer experience. I would recommend this team to anyone that is looking for a new GMC product! More

by PETERS.JONATHANW

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Simonelli, Magali Declet , Chris - Finance

Report | Print

Dec 16, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

November 23, 2024

Dealership Rating

Employee Rating

Have been coming there a long time, Tom Delgott is the best, and I have bought a few vehicles from him best, and I have bought a few vehicles from him More

by ADAVIS2453

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Simonelli

Report | Print

Nov 25, 2024 -

Faulkner Buick GMC West Chester, INC. responded

October 16, 2024

Dealership Rating

Employee Rating

Excellent customer service. Buying a car gets complicated with figures and paperwork. My salesman made it a good time overall. Buying a car gets complicated with figures and paperwork. My salesman made it a good time overall. More

by SWROSS.EMAIL

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Patrick Flynn , Chris D'Amico

Report | Print

Oct 18, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, SWRoss! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

Had a great experience?
Spread the word.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.

Tom Delgott

Sales Consultant

Faulkner Buick GMC West Chester, INC.

64 Reviews of Tom Delgott

Had a great experience?Spread the word.

Had a great experience?
Spread the word.