Dealership Experience
14 yrs, 2 mos
31 Reviews
Write a Review31 Reviews of Tom Coleman
November 17, 2019
This dealership experience was the first in a long time, that made you feel important and we felt good about purchasing a new vehicle! We have already recommended them to some of our friends! that made you feel important and we felt good about purchasing a new vehicle! We have already recommended them to some of our friends! More
Other Employees Tagged: Nick Burton, Zack Cochran
September 21, 2019
2019 Ram 2500 HD ***** Whitten Brothers had the exact truck I was looking for and a good deal to boot! Thank you for everything. Keep up the good work. Whitten Brothers had the exact truck I was looking for and a good deal to boot! Thank you for everything. Keep up the good work. More
Other Employees Tagged: Bill Harrison , Matt Parrish
July 30, 2019
2018 2500 ram Took 2 hours to fill out paper work due continued mistakes by person entering it. Truck wasn't detailed very dirty especially under hood. Inspection s Took 2 hours to fill out paper work due continued mistakes by person entering it. Truck wasn't detailed very dirty especially under hood. Inspection sticker last months instead of current month, Rear tire has goop like spot looks like patch on it that they wouldn't fix. Forget about you after sale. .Didn't want to take no on extended warranty almost feel like your being held hostage as its tied in with paperwork for buying truck. Emailed them first before filling out this survey to give them a chance to clean truck and address my complaints. Only response was thanks for buying from Whitten. ON other hand GREAT service Repair section cant believe the two sections are from the same company. The guy finding financing is great too he worked to get me the best rates. More
May 12, 2019
Great experiencr I had a great experience with Tom. A no hassle deal and gave me what I wanted for my trade. I will certainly recommend this dealership I had a great experience with Tom. A no hassle deal and gave me what I wanted for my trade. I will certainly recommend this dealership More
April 19, 2019
Tom Coleman Second Jeep I have purchased from Whitten. The staff was so friendly and professional. I had the pleasure of working with Tom Coleman. He made a norma Second Jeep I have purchased from Whitten. The staff was so friendly and professional. I had the pleasure of working with Tom Coleman. He made a normally long process a breeze!! If you are in the market, please stop by Whitten Brothers and ask for Tom. I am sure they all are wondeful, but I may be a little biased... More
March 10, 2019
Weird When we first met with the salesperson, it was like he didn’t want to sell us a car . Then after arguing with the sales manager and telling us we were When we first met with the salesperson, it was like he didn’t want to sell us a car . Then after arguing with the sales manager and telling us we were wrong about our quote from another dealership, we finally purchased the car we wanted, only because of the price and miles. When we went in to do paperwork they already included a $2700. Warranty to our quote, and that is why we had a better price from another dealer. Got our car won’t be back . Salesman was not awful but when we went into do the paperwork that guy was an xxx, after we said no to the extended warranty 5 times, he finally got quite and was rude More
March 07, 2019
Good Sales man Tom Tom gave us a very good review of the truck we were interested in, and was very helpful in making the sale. The area that seemed pushy was in finaliz Tom gave us a very good review of the truck we were interested in, and was very helpful in making the sale. The area that seemed pushy was in finalizing the sale. We wanted to finance thru our local bank, which you did eventually do instead of thru your finance company, and allowed us to save the $1000. We felt that the finance man Charlie was upset at us that we didn't add the warranty and the finish coating. Otherwise we had a very good experience, and have enjoyed the truck so far. Dave More
Other Employees Tagged: Charlie Browne
February 22, 2019
Could not have had a better experience! Tom and his team were incredibly helpful in making my first big-girl purchase. He was very informed of all of the cars he had and wanted to make sure Tom and his team were incredibly helpful in making my first big-girl purchase. He was very informed of all of the cars he had and wanted to make sure I knew everything about the car before I bought it by showing me all of the features inside and out. I actually came to the dealership for a specific car in a specific color, but that vehicle was at their sister location. Tom showed me the similar cars at their stores and ensured me that if I decided to go with the particular color that I showed him online, he could have that vehicle on their lot for me to pick up the next morning. I ended up going with one that he showed me at their lot that day and I love everything about this car. I will absolutely recommend this place to my friends and family. Thank you guys! More
Other Employees Tagged: Jason Grady
February 13, 2019
Good Experience Mr. Tom Coleman was very easy to work with and very flexible. He is very easy going but knowledgeable. I never felt pushed to buy the car. Everyone Mr. Tom Coleman was very easy to work with and very flexible. He is very easy going but knowledgeable. I never felt pushed to buy the car. Everyone I dealt with at Whitten was very friendly. I would definitely visit here again if I need another vehicle. More