Tom Cole
Tom Cole at Acura Columbus

Tom Cole

Variable Operations Manager

Acura Columbus

4340 West Dublin Granville Road
Dublin, OH 43017

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5.0
97 Reviews
5.0

97 Reviews

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97 Reviews of Tom Cole

March 20, 2026

Dealership Rating
Employee Rating

Ryan in Finance was very accommodating and great to do business with. He gave me a fair discount. I think I inadvertently gave him a one rating instead of the highest rating! Please give this man a raise More

by samrasul111
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Ault, Ryan Ouzts

Mar 20, 2026

Acura Columbus responded

Thanks! - John Connelly

March 20, 2026

Dealership Rating
Employee Rating

Great dealership to work with. Transparent and straight talk. Purchased in less than two hours More

by samrasul111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Ault, Ryan Ouzts

Mar 20, 2026

Acura Columbus responded

Thanks! Just checking to make sure you wanted to give Ryan one star? Did something go wrong? - John Connelly Owner/Acura Columbus

February 23, 2026

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Employee Rating

We area long time customer . Steve Ault (sales manager) is outstanding . He is very knowledgeable of the vehicles he sells , Strve is very patient during your decision making pr More

by TD1
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Ault, Larry Jones

Feb 24, 2026

Acura Columbus responded

Awesome!! Thank you so much. I will share with the whole team. So great to read about Steve and Larry. I love this. Thanks, John Connelly Owner/Acura Columbus

January 24, 2026

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Employee Rating

Andrew was great. Probably the best car salesman I have dealt with. Not pushy. Allowed time to process information and answered questions directly as best he could. I More

by Kyankovich
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Ouzts, Andrew Brill

Jan 26, 2026

Acura Columbus responded

That is so great to read about Andrew – I am so happy that he was able to help. Hopefully you can be with us for years to come. Have a great week and stay warm! Thanks, John Connelly Owner/Acura Columbus

January 06, 2026

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Employee Rating

Steve was very polite, extremely knowledgeable and not pushy. I felt comfortable taking my time for a decision and once purchased all parts of the car were explained. It was a pleasure doing business with More

by Skosnik
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Steve Ault, Jonathan Gray

Jan 06, 2026

Acura Columbus responded

I am glad Steve could help! Thanks for taking the time to write. Enjoy the new car! - John Connelly Owner/Acura Columbus

January 04, 2026

Dealership Rating
Employee Rating

After a frustrating experience at another Acura dealership in the area, we reached out to Acura Columbus and connected with Steve. Steve was a pleasure to work with; he understood our needs, he was More

by elizabeth.friedman66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Ault, Jonathan Gray

Jan 05, 2026

Acura Columbus responded

Sorry you had a frustrating experience elsewhere - but glad Steve, Jon and the team were able to help turn that around! Thank you for your very kind words. Thanks, John Connelly Owner/Acura Columbus

November 09, 2025

Dealership Rating
Employee Rating

Very nice dealership to work with. Salesman and finance dept was great. Got us in the perfect Acura for us. More

by Melissabago33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leul Mulualem

Nov 14, 2025

Acura Columbus responded

Thank you so much for the kind words! Please enjoy your new car. Thanks, John Connelly Owner/Acura Columbus

Nov 14, 2025

Acura Columbus responded

Thank you!!

Nov 14, 2025

Melissabago33 responded

So many people enjoy my new Acura, I will definately send them to your dealership.

October 09, 2025

Dealership Rating
Employee Rating

My wife and I purchased a 2025 Acura RDX from Acura of Columbus this month. After some initial shortcomings in the detailing of our new car the General Sales Mgr. Reached out to us and resolved all of ou More

by joemasich1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Connelly, Tyler Norris

Oct 20, 2025

Acura Columbus responded

Thanks for giving us the opportunity to get this right for you – we really appreciate it! Thank you so much for taking the time to write and I really appreciate your kind words. - John Connelly Owner/Acura Columbus

Oct 16, 2025

Acura Columbus responded

Tom told me has been texting with you to get the car handled — if you need anything, my email is johnconnelly@acuracolumbus.com and my cell phone to call or text me is 5132905646. - John Connelly Owner/Acura Columbus

September 15, 2025

Dealership Rating
Employee Rating

My 2011 Kia Sorento hit the point of unreliability and when I turned to Acura Columbus for help, they exceeded my expectations. The staff were extremely kind and respectful and only worked toward educatin More

by Allysonkeyser23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Ault, Jonathan Gray

Oct 08, 2025

Acura Columbus responded

Thank you so much for taking the time to write this out! I hope the new Chevrolet is great for you for years to come. Thanks for giving us the opportunity to help. – John Connelly Owner/Acura Columbus

September 07, 2025

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Employee Rating

I am so impressed with the staff at Columbus Acura. Tyler went out of his way to bring the car to us and go over it from head to toe and thoroughly explained each of the details. Once we cane to an agr More

by Ritagrabo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 08, 2025

Acura Columbus responded

I am really glad that Tyler, Francesco and the finance team made this buying process easy for you. Definitely what we want! Thanks for taking the time to write. – John Connelly Owner/Acura Columbus

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