Tom C.

Three weeks ago I stopped in at VISION dealership without an appointment to see if I could have my tires oil and filter change for my 15,000 mile check up. And without any hesitation, they accepted my vehicl an appointment to see if I could have my tires oil and filter change for my 15,000 mile check up. And without any hesitation, they accepted my vehicle and they did a beautiful job for me. I’m so happy I will be returning More

by dinogonefishing Verified Customer Verified Customer

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Terrible customer service. No follow ups about your services. Give you a hard time to get a loaner. No follow ups about your services. Give you a hard time to get a loaner. More

by karussell025 Verified Customer Verified Customer

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My experience with this dealer was much less than optimal. From the time the deal was signed on a new $50k truck, we were treated like we were not worth their time. All communications were via text m optimal. From the time the deal was signed on a new $50k truck, we were treated like we were not worth their time. All communications were via text message and sporadic which significantly delayed the delivery process. Delivery took almost a week and would have taken longer if I did not make additional trips to the dealer to push the process forward. Upon finally taking delivery, less than two minutes was taken by the sales person to execute the delivery. Paperwork was signed and we were handed the keys and was pointed to the vehicle in front of the dealership. After taking the vehicle home we discovered several troubling issues with the new vehicle . 1) the roof of the vehicle was filthy. It had never been washed. It was in the same condition that it came off the transporter. It could not be seen due to the height of the vehicle without stepping on the running board. I had to reach the entire vehicle. 2) The dealership installed running boards literally fell off the truck in my driveway. Upon stepping on the passenger running board, the running board and associated hardware fell off onto the driveway, it was never tighten down. All bolts on both sides were less than finger tight. I hade to reinstall the passenger running boards literally and tight down the driver side. 3) we found out there were major issues with the paint. There was some contamination in the driver’s side quarter panel under the clear coat. Possibly hydraulic fluid from one of the robots. About the size of a dime. Also there was paint chipped off the leading edges of both doors that obviously occurred during the assembly process. 4) As a result, almost 45-50% of the entire truck needed to be repainted. That process took almost 16 days in total to get scheduled and taken care of. We ended making the first payment on the vehicle before we even had the vehicle. 5) upon finally getting the vehicle back, it was immediately noticeable that the while paint color matched correctly, the new paint lacked the metallic flake that was in the factory paint. Likewise, the “Orange peel” on the new painted sections exceeded what you receive from the factory. While not every issue was specially the dealers fault, the way the entire process went down and the eventual vehicle we received we are not pleased with. I would never recommend this dealer to anyone. More

by Scott M. Verified Customer Verified Customer

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When i took my car in for service I stood waiting to be recognized using a walker for a long time. I had a nurse with me. I had to go out into another area to ask for someone to help me even though people recognized using a walker for a long time. I had a nurse with me. I had to go out into another area to ask for someone to help me even though people were talking in the service area. It wasn't easy to leave my car. More

by na56 Verified Customer Verified Customer

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The Delivery was a Custom Factory Ordered GMC Sierra EV Denali Max with significant down-payment. I repeatedly requested, "HANDS OFF" upon Delivery. Do NOT Do Any Dealership Prep Whatsoever, NONE! The Deal Denali Max with significant down-payment. I repeatedly requested, "HANDS OFF" upon Delivery. Do NOT Do Any Dealership Prep Whatsoever, NONE! The Dealership had their Prep-Guy sneak-install a LoJack Tracker very sloppily bending one of the Pins of their Patch-Harness and cobbled up a twisted mass of wires and misaligned the panel he stuffed it all behind. There are many other very professional GMC Certified Specialists at this Dealership. No offense to them. More

by wwwxenunet Verified Customer Verified Customer

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The service dept kept me updated with what was wrong with my truck. Called when it was done very nice employees to work with. my truck. Called when it was done very nice employees to work with. More

by Cathy K Verified Customer Verified Customer

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I am satisfied with Vision. The service and Phil who we dealt with twice when looking to lease our SUV was friendly and professional. He didn’t pressure us. Thank you and we wil The service and Phil who we dealt with twice when looking to lease our SUV was friendly and professional. He didn’t pressure us. Thank you and we will be back. More

by annettezieg5 Verified Customer Verified Customer

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The staff are friendly. But the shop is not very accommodating. After recently purchasing the vehicle months later both batteries died and needed repaired. The batteries wer But the shop is not very accommodating. After recently purchasing the vehicle months later both batteries died and needed repaired. The batteries were after market which means they had been changed since the vehicle was made (2019) after making a deal that they would lower the cost of repairs needed. I went to have said repairs and ended up being charger 200 more than what was told to me. I cant help but feel taken advantage of. And will not purchase from here again. More

by shelly092314 Verified Customer Verified Customer

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Everyone was very helpful and easy to talk to. Jake B was awesome. We told him what we wanted and there was no haggling on price as we said what we could afford. I would highly recommend thi Jake B was awesome. We told him what we wanted and there was no haggling on price as we said what we could afford. I would highly recommend this dealership and Jake for your next car deal!!! More

by BUFFY56B Verified Customer Verified Customer

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I had a great experience, would recommend Darren as well as coming back for future purchases. as coming back for future purchases. More

by MLARA6G Verified Customer Verified Customer

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