Tom Brown
Tom Brown at Chapman Ford Northeast Philadelphia

Tom Brown

Sales Associate

Chapman Ford Northeast Philadelphia

9371 Roosevelt Blvd
Philadelphia, PA 19114

not yet
rated
17 Reviews
not yet
rated

17 Reviews

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Dealership Experience

35 yrs, 6 mos

Industry Experience

35 yrs, 6 mos

Languages Spoken

English English

17 Reviews of Tom Brown

June 18, 2023

Dealership Rating
Employee Rating

Great place ,and I recommend it for the great service ! And I really recommend Brian Brook! More

by Julianadu189
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Brooks, Brian Burnley

June 05, 2023

Dealership Rating
Employee Rating

I cannot express my gratitude enough for the treatment I received. Don Biddle, Don Reed and Tom Brown, thank you all for being so helpful and empathetic towards my particular situation. You made what would More

by yvette5701
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hank Biaesch, Don Biddle , Don Reed

April 15, 2023

Dealership Rating
Employee Rating

DONT GO TO THIS DEALER! !! I called in wanted to purchase a truck that I already was pre qualified for and had the check ready to purchase. After running me around all day th More

by Dwayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

April 10, 2020

Dealership Rating
Employee Rating

They was Very nice to me and I’m on point about everything that was wrong with my car, they did a xxxx Of a great job More

by lamarr_mack30
Recommend Dealer
Yes
Apr 13, 2020

Chapman Ford Northeast Philadelphia responded

We're thrilled to hear you enjoyed your experience with us here at Chapman Ford! Customer Service is a high priority for us and we love to hear when we are able to deliver.

March 26, 2020

Dealership Rating
Employee Rating

Tom Mcgregory was very good service righter got me in and called me when it was done and got me out in no time.Thank You Tom. More

by gamblerbrown
Recommend Dealer
Yes
Mar 26, 2020

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

January 29, 2020

Dealership Rating
Employee Rating

Tom Brown was wonderful, service was fast and as promised!Car was ready for pick up on time. Everything was explain to us! Thank you! More

by mzuk24
Recommend Dealer
Yes
Jan 29, 2020

Chapman Ford Northeast Philadelphia responded

Thank you so much for letting us know, Tom will be happy to know that you appreciated his efforts. We hope you are enjoying your car.

December 23, 2019

Dealership Rating
Employee Rating

Customer Satisfaction It’s all about you the customer. This is not just some Company advertising gimmick, they really mean it. I have found that if your service is small o More

by ecolfer00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Bob Keisler

Dec 23, 2019

Chapman Ford Northeast Philadelphia responded

We're thrilled to hear you enjoyed your experience here at Chapman! Customer Service is a high priority for us and we love to hear when we are able to deliver.

October 21, 2019

Dealership Rating
Employee Rating

Oil change Every time i need work on my passat i get the best of service from champman Volkswagen. I have no complaints, service is always on point. Never had to More

by sharon0322
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brian Brooks, Dharren Tercier, Bob Keisler , Ashley Miller

Oct 21, 2019

Chapman Ford Northeast Philadelphia responded

It is so nice of you to provide positive feedback to us at Chapman. It makes us happy to make YOU happy. Thank you for letting us know we have achieved that goal.

September 11, 2019

Dealership Rating
Employee Rating

Go ask for Tommy ! He will help you ! I got a call to look at cars as my lease was up. I came in and saw tommy. We told him what we wanted and we got a great price on a new car ! Tommy rea More

by jshep1011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Hank Becker, Blake Rosenberg, Lamont Coker , Ashley Miller

Sep 12, 2019

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

August 14, 2019

Dealership Rating
Employee Rating

Excellent service and communication. Mr.Tom Brown was excelent to deal with when we went there.He and his staff were very knowledgeable and answered every question that we could think of More

by Twocustomers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lamont Coker

Aug 14, 2019

Chapman Ford Northeast Philadelphia responded

We really appreciate this review. Tom is an outstanding employee and never fails to satisfy his customers. Glad everything worked out well. We look forward to doing business with you again. Best of Luck!

1

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