Tom Bowens
Tom Bowens at Classic Ford Mentor

Tom Bowens

Service Manager

Classic Ford Mentor

8460 Tyler Blvd.
Mentor, OH 44060

Contact Me
4.8
14 Reviews
4.8

14 Reviews

Write a Review

14 Reviews of Tom Bowens

July 01, 2026

Dealership Rating
Employee Rating

Fast friendly absolutely love everyone here. Service is top notch. Never a problem thank you for the great service More

by karlovecdebra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan DeMastry

June 28, 2026

Dealership Rating
Employee Rating

Always a pleasure to visit, very polite and quick on service. Always upfront on findings and cost More

by sgtjneal668
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 27, 2026

Dealership Rating
Employee Rating

The service department was very well managed. The mechanic who worked on my car worked hard to make the car fixed right. More

by FDCICCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Laing

June 26, 2026

Dealership Rating
Employee Rating

Quick accurate service. Very thorough review of vehicle. Diagnosed quickly and completed work in a timely manner. More

by timcost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Laing

June 26, 2026

Dealership Rating
Employee Rating

Fast and great service. Was able to get in same day for my car issue. Friendly staff. More

by acunningham086
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2026

Classic Ford Mentor responded

Thank you for your review! We're glad to hear you received fast, friendly service and that we were able to get you in the same day for your vehicle concern. We appreciate your business and look forward to serving you again.

June 25, 2026

Dealership Rating
Employee Rating

The valets picked up my vehicle for Lincoln recalls. That in itself is worth a five-star rating. While there, the service department investigated two other issues with the vehicle. Kudos to my servic More

by connie.sterle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Gross

Jun 26, 2026

Classic Ford Mentor responded

Thank you for your wonderful review! We're thrilled to hear our valet service, Kyle, and the entire service team exceeded your expectations. We're especially glad Kyle was able to help secure your warranty coverage and save you money. We truly appreciate your kind words and look forward to serving you again!

June 22, 2026

Dealership Rating
Employee Rating

Service was great. Fast service. Washed vehicle before pick up.explained what was covered in the warranty package. Great. Definitely where all my work will be done in t More

by tina.sherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Pike, Brandon Revlock

Jun 23, 2026

Classic Ford Mentor responded

Thank you for your review! We're glad to hear you received fast service and that our team took the time to explain your warranty coverage. We appreciate your kind words and look forward to taking care of your vehicle for years to come.

June 20, 2026

Dealership Rating
Employee Rating

Polite correspondence about repair issues. Service staff are knowledgeable and professional. I have been a customer for more than 25 years. More

by dss7721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2026

Classic Ford Mentor responded

Thank you for your review and continued loyalty! We're glad to hear our team provided professional communication and knowledgeable service. We truly appreciate your trust over the past 25+ years and look forward to serving you for many more to come.

June 20, 2026

Dealership Rating
Employee Rating

Average service at best. Not happy that technician didn’t put anything on seat before sitting on seat and still haven’t received any receipt or paperwork on what was done More

by BUVALIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 20, 2026

Dealership Rating
Employee Rating

Professional and friendly staff. Kyle explained everything really well and kept me informed throughout the whole process, I’d definitely recommend other people here for service More

by DANIELLE.BASISTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Gross

Jun 23, 2026

Classic Ford Mentor responded

Thank you for your review! We're glad to hear Kyle provided clear communication and kept you informed throughout the service process. We appreciate your recommendation and look forward to serving you again.

1

Dealership Inventory (198 Vehicles)

used 2024 Chevrolet Trax car, priced at $21,938
2024 Chevrolet Trax
used
Mosaic Black Metallic exterior
Automatic
Front-wheel Drive
used 2021 Ford F-150 car, priced at $42,438
2021 Ford F-150
used
Blue exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco car, priced at $46,678
2026 Ford Bronco
new
Velocity Blue exterior
Four-wheel Drive
new 2026 Ford Explorer car, priced at $45,983
2026 Ford Explorer
new
Space Gray exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco Sport car, priced at $35,474
2026 Ford Bronco Sport
new
Oxford White exterior
Automatic
Four-wheel Drive
used 2021 Ford EcoSport car, priced at $16,438
2021 Ford EcoSport
used
Shadow Black exterior
Automatic
Front-wheel Drive