Tom Berry

I came in to purchase a Vehicle. The Dealership is Nice and Very Clean. Pete Sanchez was my Sales Person and he's very Professional. My time was respected and he made the transaction The Dealership is Nice and Very Clean. Pete Sanchez was my Sales Person and he's very Professional. My time was respected and he made the transaction so smooth than expected. The conversations with him was very interesting and he's very knowledgeable about the Car i wanted. I can't recommend him enough. Couple of Vehicles was purchased thru him. Thanks Pete. More

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The sales team was very professional and attentive to my needs in a car my salesman was so helpful and worked hard to meet all of my preferences. They offered me a fair price for my trade-in and it was a mu needs in a car my salesman was so helpful and worked hard to meet all of my preferences. They offered me a fair price for my trade-in and it was a much better experience than the dealership I previously went to. More

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Beware of this dealership. They are not that honest or transparent. Save your time and energy. There are better Mercedes places around They are not that honest or transparent. Save your time and energy. There are better Mercedes places around More

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The sales tactics used are suspect. The people are nice but be wary of their sales tactics as they aren’t transparent as you would think for a Mercedes dealer. Be wary of tom berry and The people are nice but be wary of their sales tactics as they aren’t transparent as you would think for a Mercedes dealer. Be wary of tom berry and aj. Do not agree to any alternative options they suggest. Stick to your gut on negotiation as they will use corner lot sales tactics to persuade. For a Mercedes dealer they are not trustworthy. Not worth dealing with them. Go elsewhere. More

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BUYER BEWARE!!!!! Went here to buy a new Mercedes. I wanted a new GLS 450 was willing to order a new one in order to get exactly what I wanted . They told me it would Went here to buy a new Mercedes. I wanted a new GLS 450 was willing to order a new one in order to get exactly what I wanted . They told me it would take 6 months and a $2000 deposit as well as I would have to finance the car there. The sales person took my name and went to the sales managers office and he came back and said he couldn't sell me a new GLS 450. I couldn't believe a car dealership didn't want to sell me a car!! I left the dealership totally devastated and not understanding why Mercedes-Benz would not sell me a GLS 450. I called my salesperson who would not answer my calls he finally sent me a text stating he could sell me any vehicle but not a GLS 450. After many unanswered calls back to the dealership my salesperson finally took my call I asked him for the name and number of person at Mercedes-Benz that said I couldn't order a new GLS he said I would have to talk to their attorney and I said no problem please give a name and number and was told he couldn't do that so than I asked him to have the GM call me. STILL WAITING!!!!. This dealership is phony and they make you feel as if your not WORTHIE to buy from them. BUYER BEWARE!!! More

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This dealership profiles I am currently writing this review in regards to Mercedes Benz policies due to me buying an SUV. In the beginning of May, I ended up ordering a GLS I am currently writing this review in regards to Mercedes Benz policies due to me buying an SUV. In the beginning of May, I ended up ordering a GLS 450 from the manufacture in Alabama, the reason for ordering the SUV, the GLS 450 they have at the dealership was not in my budget or it was over loaded with options that brought the price up, however, my sales guy called me and they had a GLS 450 at the dealership to the exact specification to my order with the same cost. My response was... yes I want the vehicle, and everything was great until I received the second phone call from my sales guy. He told me that there is a name exactly like mine on the Mercedes Export list from Bloomfield New Jersey, in this case this person has nothing to do with me. I am a Petroleum Engineer with 26 year in the business and I do not have a clue what exporting a vehicle entails. The end result, I was very upset with this dealership profiling me with an exporter and NOT selling me the vehicle because there is a name like mine on the export list Mercedes has. More

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Exceptional Service From scheduling my car for service to driving away in a clean and repaired vehicle, my experience was nothing short of exceptional. I was fully infor From scheduling my car for service to driving away in a clean and repaired vehicle, my experience was nothing short of exceptional. I was fully informed of the service that was required, the cost and the length of time it would take for service to be completed. The invoice was prepared for me and available on-line, along with the the ability to pay which reduced the time spent picking up my car. Great Service and Friendly Customer Care! More

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