
142 Reviews
Write a Review142 Reviews of Tom Bennett
June 27, 2025
I’ve had mixed results with their Service Department; this past visit ended well but was problematic In lack of communication and follow through. In the end, the work was done, done at a lower cost I be this past visit ended well but was problematic In lack of communication and follow through. In the end, the work was done, done at a lower cost I believe due to some of the communication issues, and problem fixed, so outcome was GREAT. So over my last four visits, 1 was beyond exemplary and Lexus went OVER and ABOVE to rectify the problem. This most recent visit ended well but the experience was less than favorable. So Lexus Service does stand by their high quality Autos, it just doesn’t seem to go as well getting there as you’d think it should. Clearly some of that lies with us, in that we have high expectations because they are Lexus but basic communications between departments seems to be an issue to be aware of More
Other Employees Tagged: Val Udermann, Becky Stenson
April 18, 2025
Standard service oil change and tire rotation was fast as promised. Follow up suggestions were reliable and accurate. Overall experience was professional and friendly. promised. Follow up suggestions were reliable and accurate. Overall experience was professional and friendly. More
April 14, 2025
As always, quality work was performed. The waiting area is nice with good beverages and snacks. The waiting area is nice with good beverages and snacks. More
Other Employees Tagged: Celeste Harris
March 19, 2025
Nate was our sales person and he was great. NATE WAS GREAT! Wyatt explained all the electronics in the vehicle, and stated we could follow up if needed. The entire experience was wonderful! L NATE WAS GREAT! Wyatt explained all the electronics in the vehicle, and stated we could follow up if needed. The entire experience was wonderful! Love our new GX 550!! More
Other Employees Tagged: Becky Stenson, Matthew Meyer , Nate Rudeen and Wyatt
December 21, 2024
Service was very definitely not up to my past experiences with Lexus. Having owned 25 or more Lexus over many years this service appointment was disappointing. with Lexus. Having owned 25 or more Lexus over many years this service appointment was disappointing. More
Other Employees Tagged: Celeste Harris
December 20, 2024
They are always extremely professional, on time, and courteous. The best dealership I have ever worked with. courteous. The best dealership I have ever worked with. More
Other Employees Tagged: Celeste Harris
