Tom Barnes

Vision Kia East Rochester service department did an amazing , quick , sufficient job with my vehicle. Thank you for taking care of my car! amazing , quick , sufficient job with my vehicle. Thank you for taking care of my car! More

by Meliespe21 Verified Customer Verified Customer

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Communication and customer service was great. Ziad in particular was excellent and did a great job working through a complicated deal with me. I felt like they went above and beyond every step of Ziad in particular was excellent and did a great job working through a complicated deal with me. I felt like they went above and beyond every step of the way. More

by skeenan729 Verified Customer Verified Customer

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Completed extensive engine replacement and a very reasonable time. Everyone was very thorough and polite as always. reasonable time. Everyone was very thorough and polite as always. More

by RHOPKINS2001 Verified Customer Verified Customer

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Previously done this is absolutely ridiculous that this is the way you do reviews. I already did one and got the bogus response that you need my name and phone number to submit my review. WHY? So the deale is the way you do reviews. I already did one and got the bogus response that you need my name and phone number to submit my review. WHY? So the dealership can find out WHO is giving certain marks? What happened to remaining anonymous like the form said. You just want only all positive feedback from customers and if someone shows concern about certain people at that dealership then it can’t be made public for potential customers? Bull. More

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Not enough sales personnel. Both times I was in the dealership, my sales person was dealing with multiple people at the same time and something I was told should take 1 to 1 1/2 Both times I was in the dealership, my sales person was dealing with multiple people at the same time and something I was told should take 1 to 1 1/2 hours took over 3 hours. I also called and asked for a return call and my salesperson never received the message. I called at 4pm and the dealership was open until 7. Need a better system for getting messages to the right person. Very unorganized. More

by phellis48 Verified Customer Verified Customer

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great service, friendly sales staff, met our every expectation, we've purchased or leased several vehicles from Vision dealerships and been very happy expectation, we've purchased or leased several vehicles from Vision dealerships and been very happy More

by amerkfan Verified Customer Verified Customer

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