![Tom Angel at Mazda of Gladstone](http://cdn-user.dealerrater.com/images/employee-placeholder.jpg)
143 Reviews
Write a Review143 Reviews of Tom Angel
June 20, 2024
Steven is friendly, easy to work with, laid back, and made us feel welcomed and accommodated during the process of deciding on and purchasing a car. Thanks for a great experience. made us feel welcomed and accommodated during the process of deciding on and purchasing a car. Thanks for a great experience. More
Other Employees Tagged: Steven Patino
March 26, 2024
Very helpful staff through out our shopping and buying experience. We were greeted upon arrival and shown all the different models we asked to see. experience. We were greeted upon arrival and shown all the different models we asked to see. More
Other Employees Tagged: Adrian in sales sold the vehicle, , Kenra Shaw was our Finance person. Tom did assist Kenra once.
February 29, 2024
Easy buying experience. Treated fair. Confident in best price. Clark was outstanding to work with. Treated fair. Confident in best price. Clark was outstanding to work with. More
Other Employees Tagged: Clark Salvey, Charity Graff , Parts department
February 19, 2024
Terrible customer service, which ends the moment your purchase is complete. After speaking with two salespersons and a finance person, we were told that we could put a $3,000 payment on our credit card purchase is complete. After speaking with two salespersons and a finance person, we were told that we could put a $3,000 payment on our credit card once the 'no payment for ninety days' offer ended. Upon receiving the first notice from Mazda Financial Services, I was then told that this wasn't an option. On multiple occasions, I spoke with management, who promised they would 'call back in twenty minutes'. That never happened. I was then told that I would have an answer by the end of the week. Likewise, that didn't happen. Upon asking to speak with said individual, I was told that both my partner and I misunderstood our conversations during the purchase. There was no accountability for poor communication, poor follow-up, and a lack of professionalism and/or training on behalf of their salespersons and finance personnel. In a field where quality customer service and communication is valued, they were sorely lacking. I will not give them my business, and likewise will discourage my friends and colleagues from doing so. More
Other Employees Tagged: Derek Inman
February 12, 2024
Never got back to me about my license plates and when I could expect them. Quality of customer service after the sale lacks could expect them. Quality of customer service after the sale lacks More
Other Employees Tagged: Pat Covert , David Karner
January 14, 2024
It was no pressure and our 5th time to get another new Mazda. Enjoyable no fuss process. The staff is always pleasant and accomodating. Highly recommended. Mazda. Enjoyable no fuss process. The staff is always pleasant and accomodating. Highly recommended. More
Other Employees Tagged: James Freelove
January 08, 2024
No pressure and extremely friendly people! Pat made friends with my 10 month old and was so nice! James made the rest of the process so fun and easy. Everyone was super helpful. Pat made friends with my 10 month old and was so nice! James made the rest of the process so fun and easy. Everyone was super helpful. More
Other Employees Tagged: Pat Covert , James Freelove
January 04, 2024
Our buying experience was very straightforward with minimal fuss and nothing shady or deceptive. The staff are all friendly and helpful. The place is clean and comfortable. minimal fuss and nothing shady or deceptive. The staff are all friendly and helpful. The place is clean and comfortable. More
Other Employees Tagged: Jeff Karlin Jr
January 03, 2024
Exceptional customer service, vast selection of quality vehicles, and superb after-sales care. Highly professional and trustworthy dealership. vehicles, and superb after-sales care. Highly professional and trustworthy dealership. More
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Other Employees Tagged: Derek Inman
December 24, 2023
Do NOT come here to buy your car. They just tell you whatever you need to hear in order to sell you the car. They said we could use our credit card to pay up to $3000, but didn’t tell They just tell you whatever you need to hear in order to sell you the car. They said we could use our credit card to pay up to $3000, but didn’t tell us that it has to be right at the time of purchase. They led us to believe we could pay using our credit card at a later time by not only the car salesmen, but the financial manager as well. We would never recommend this dealership to anyone and will stay away from Mazda moving forward. More
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Other Employees Tagged: Derek Inman, Jeff Karlin Jr