Todd Stratton

I recently brought my daughter’s car in for service and received a note stating it needed new tires. I called twice and left a voicemail for my service advisor to discuss the options—especially given the c received a note stating it needed new tires. I called twice and left a voicemail for my service advisor to discuss the options—especially given the car has only 26,000 miles—but never received a return call. Instead, I received a text message stating the price was non-negotiable as it was set by Mazda, with no further follow-up. At that point, I chose to purchase tires from a provider who took the time to speak with me and valued my business. Lack of communication cost your store a sale. I hope this feedback helps improve the experience for your future ustomers More

by sddubrinsky Verified Customer Verified Customer

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Great help! They got my car in and out with no issues! Very kind and great attitude They got my car in and out with no issues! Very kind and great attitude More

by jdthomaspgal14 Verified Customer Verified Customer

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Mercer is the best dealership experience we have ever had. Joey is the best salesperson. He is very knowledgeable about Mazda vehicles and is just an amazing human being. Our extended family has purchase had. Joey is the best salesperson. He is very knowledgeable about Mazda vehicles and is just an amazing human being. Our extended family has purchased nearly 10 cars from Joey. The management staff is also fantastic. Any challenges we have faced, which have been very few, were addressed immediately with the highest level of service. MedCenter always exceeds our expectations More

by buck2372006 Verified Customer Verified Customer

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Staff were unhelpful, unmotivated, and apathetic. Mechanics were the only employees happy to be there. Mechanics were the only employees happy to be there. More

by peterlpitman Verified Customer Verified Customer

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Here for oil and filter change. Tires rotated. Had video of work done. No complaints Tires rotated. Had video of work done. No complaints More

by Bev Verified Customer Verified Customer

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Scheduling the appointment was easy and quick. The work to be done was explained and the price was not very high. The work to be done was explained and the price was not very high. More

by ADCDESK Verified Customer Verified Customer

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I received the video after I checked out. The video stated recommended repairs. Horrible service The video stated recommended repairs. Horrible service More

by renaewash Verified Customer Verified Customer

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Always great service at the dealership! In and out as fast as possible! Great staff. In and out as fast as possible! Great staff. More

by smithlouis960 Verified Customer Verified Customer

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I have used This dealership several times and they are Very responsive and communicative. Super nice! Very responsive and communicative. Super nice! More

by tdtruckworx Verified Customer Verified Customer

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Very nice staff. I enjoyed the video overview of my car. Did not take long I enjoyed the video overview of my car. Did not take long More

by dylannicolekyle Verified Customer Verified Customer

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