Todd Stratton

I had to repeatedly ask for an update on my vehicle. As a dealership employee this was quite irritating. As a dealership employee this was quite irritating. More

by REGAN.WILLIAMS Verified Customer Verified Customer

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Poor communication from the service. Unprofessional attitude from leadership + unwillingness to work with insurance quote. Lied to insurance about when work was done. Adequate body work. Unprofessional attitude from leadership + unwillingness to work with insurance quote. Lied to insurance about when work was done. Adequate body work. More

by turrentinecaleb Verified Customer Verified Customer

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Very nice staff. I enjoyed the video overview of my car. Did not take long I enjoyed the video overview of my car. Did not take long More

by dylannicolekyle Verified Customer Verified Customer

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We am very disappointed in Mazda at this point. I took my vehicle in for a routine maintenance service and inspection and the technician failed to torque the lug nuts on all four tires. We live abo I took my vehicle in for a routine maintenance service and inspection and the technician failed to torque the lug nuts on all four tires. We live about 90 miles or so from the dealership and so after the maintenance service we noticed that the wheel all of a sudden was popping when we made a sharp turn. Called Mazda and was unsuccessful in reaching the service department, left several messages but received no return call from the Mazda. I took my vehicle to a local tire shop and found that the lug nuts on all four tires had not been torqued (tighten). This was a very dangerous safety issue. Well I called Mazda service department back that same day (Monday) to make them aware of the issue and requested service to issue my vehicle had not been damaged and was safe to drive. I requested to speak with the supervisor and was advised that he was on the More

by Qahuntley Verified Customer Verified Customer

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They people over at Mazda from buying the car to servicing the car has been wonderful. Easiest experience of any dealership. servicing the car has been wonderful. Easiest experience of any dealership. More

by danielbcarlisle Verified Customer Verified Customer

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Very courteous. Provided great service. Kept me up to date. A complicated repair. Looks good. Very accommodating Provided great service. Kept me up to date. A complicated repair. Looks good. Very accommodating More

by markstaylormd Verified Customer Verified Customer

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Everyone was polite and helpful. I was very impressed with the service and my car was fixed perfectly. I was very impressed with the service and my car was fixed perfectly. More

by kgbost Verified Customer Verified Customer

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Quick, friendly service for my oil change. Staff was professional, and the waiting area was clean and comfortable. I’ll definitely return for future maintenance. Highly recommend Med Center Ma Staff was professional, and the waiting area was clean and comfortable. I’ll definitely return for future maintenance. Highly recommend Med Center Mazda! More

by Mallikharjuna Kolakani Verified Customer Verified Customer

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The service dept was efficient and helpful. The video assessment and ability to select what add-ons to do from the waiting room is next level. The video assessment and ability to select what add-ons to do from the waiting room is next level. More

by THULSEY22 Verified Customer Verified Customer

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This was such an easy process! Everyone is so professional. We are so happy with everything. Everyone is so professional. We are so happy with everything. More

by lindsaydraney Verified Customer Verified Customer

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