Todd Stephens

Doesn’t respond to phone calls. Service staff is skilled and easy to talk you in person but no one answers phone calls including the manager, messages are not returned, Service staff is skilled and easy to talk you in person but no one answers phone calls including the manager, messages are not returned, More

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Top notch service department who will handle your repairs and maintenance with efficiency, competency, and honesty. Always willing to answer my questions and explore all of my options. Excellent communicat and maintenance with efficiency, competency, and honesty. Always willing to answer my questions and explore all of my options. Excellent communication and technical work. Won’t go elsewhere! More

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Todd honestly was a hero and helped fix an issue that occurred on site. I appreciate the transparency and honesty with the interaction. It means a lot they didn’t try to be underhanded or sneaky but dire occurred on site. I appreciate the transparency and honesty with the interaction. It means a lot they didn’t try to be underhanded or sneaky but direct and open. More

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Todd was a solid dude who runs service dept. I had a concern and was able to help me and explain what was going on with my car. Excellent service. Peace of mind and service is well worth getting I had a concern and was able to help me and explain what was going on with my car. Excellent service. Peace of mind and service is well worth getting my car repaired here More

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I would recommend Nick Basile to be my Service Advisor everytime, He demonstrates his professionalism every time I need service everytime, He demonstrates his professionalism every time I need service More

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Dealer rep met me at the car when I arrived. from that point on I was taken care of professionally, handled all my needs and requests, answered all my questions, most of them before I asked them from that point on I was taken care of professionally, handled all my needs and requests, answered all my questions, most of them before I asked them. Excellent service. Don Wall More

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Fast, reliable and great service. The technician was friendly and follow up as soon as the car was ready. The technician was friendly and follow up as soon as the car was ready. More

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I am grateful for Todd Stephens (service manager), Stephanie (advisor) and Jimmy (expert mechanic) to handle my service request professionally with the unmatched courtesy. I was reassured with the APH Stephanie (advisor) and Jimmy (expert mechanic) to handle my service request professionally with the unmatched courtesy. I was reassured with the APH service department expertise that my vehicle is safe to drive. More

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Very helpful accommodating and friendly staff! I had to move some luggages into my car in the middle of the repair, which is a rather abnormal request I can imagine, but they helped me out. Then upon compl move some luggages into my car in the middle of the repair, which is a rather abnormal request I can imagine, but they helped me out. Then upon completion of the service (and even after I already paid), they still helped me install my temporary plates when I asked for assistance from a random employee who happened to pass by. They also have this text messaging service where you can inquire about your car's status I'm very happy with their service and I highly recommend this Honda branch! More

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Todd Stephens was gracious and helpful when I had an emergency. I didn't have an appointment but he treated me with kindness and took care of my issue. Thanks Todd. emergency. I didn't have an appointment but he treated me with kindness and took care of my issue. Thanks Todd. More

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