Todd Shook
Todd Shook at Germain Toyota of Columbus

Todd Shook

Director of Fixed Operations

Germain Toyota of Columbus

5711 Scarborough Blvd
Columbus, OH 43232

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6 Reviews
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6 Reviews

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6 Reviews of Todd Shook

June 19, 2020

Dealership Rating
Employee Rating

Had my vehicle serviced here. They always do a great job. Fast, efficient, friendly employees. Especially their TXM. Billy has always maintained great service and is my go to for service More

by TURGEONW13
Recommend Dealer
Yes

Other Employees Tagged: Teresa Wilson, Chris Curtis , Billy Blanton, Crystal Brown, Aaron Goodman, Janet Kauer, Joe Mathias, Rich Newsome, Buddy Travis

Jun 22, 2020

Germain Toyota of Columbus responded

We are overjoyed to know that you are completely satisfied with Billy and our team. They work extremely hard to keep our guests and their vehicles safely on the road. Best Regards, Rich Newsome General Manager

April 24, 2020

Dealership Rating
Employee Rating

AJ was very easy to work with and did a great job listening to what I wanted and making it happen. Heather worked hard to get me the best financing for what I wanted. I highly recommend Germain Toyot More

by LOBELL32
Recommend Dealer
Yes

Other Employees Tagged: AJ Castin , Heather Romine, John Woody

Apr 28, 2020

Germain Toyota of Columbus responded

We are happy to know that AJ and Heather took great care of you and we are lucky to have them on our team. Thank You for your business and your kind words. Best Regards, Rich Newsome General Manager

October 24, 2019

Dealership Rating
Employee Rating

Poor Service Poor service, comedic attempts to assert dominance, id rather walk to work than buy a car from this place, it's a joke! Stay clear! More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Aimee Boone , John Grayson, Rich Newsome, D'Lacy Stith, Buddy Travis, John Woody, Dave Young

Oct 28, 2019

Germain Toyota of Columbus responded

Your comments greatly concern us and we would appreciate the opportunity to speak directly with you regarding your visit so we may obtain further details that led you to feel this way regarding our dealership. Please contact our Director of Customer Experience, Veronica Carr at 614-686-0300. Veronica is eager to speak with you regarding this matter. Best Regards, Rich Newsome General Manager

March 14, 2018

Dealership Rating
Employee Rating

Great Liked it is people friendly and great service waiting area was very comfortable and homey i just liked it and was best best experience i had from a de More

by WILKINSMARVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Asher Puri , Meredith Davis, Tracy Goleman, Omar Jackson, McKenzie McGuire, Denise Mitchell, Justin Renzenbrink, Tiffany Swartz

Mar 16, 2018

Germain Toyota of Columbus responded

Thank you for taking the time to leave us this kind review. Best Regards, Rich Newsome General Manager

October 27, 2014

Dealership Rating

New 4Runner We recently purchased a 2015 4runner from Germain Toyota and we were more than happy with our experience. We worked with Kyle Musselman and he was v More

by mariannd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: D'Lacy Stith

Nov 04, 2014

Germain Toyota of Columbus responded

Congratulations on your 2015 4Runner and on your 11th Toyota. Your continued business and loyalty to Toyota and Germain is greatly appreciated. Thank you for sharing your experience, we ALL look forward to our continued relationship. We will be here when you are ready for #12. All the best, Rich Newsome General Manager

November 29, 2013

Dealership Rating

I've bought and serviced my last two vehicles here but recently purchased elsewhere. I made a bad decision. The service at Germain Toyota is the best I've ever had. Please let the service staff know t More

by mpm807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Everyone in the service department

Dec 03, 2013

Germain Toyota of Columbus responded

We are all so happy to have you back. Please let us know if there is anything we can do for you. Best Regards, Craig Ferguson General Manager

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