Todd Scharping
Todd Scharping at Matthews Hyundai of Greece

Todd Scharping

Service Advisor

Matthews Hyundai of Greece

3975 W Ridge Rd
Rochester, NY 14626

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4.8
78 Reviews
4.8

78 Reviews

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78 Reviews of Todd Scharping

June 02, 2025

Dealership Rating
Employee Rating

Great customer service,knowledgeable people and good customer experience always encourage customers to share their experiences More

by IKKIK7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

June 02, 2025

Dealership Rating
Employee Rating

Very professional and informative about what needed to be done and the approximate cost of all the services needed More

by bodenrw1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

May 26, 2025

Dealership Rating
Employee Rating

I was 3 days over my warranty for 30k maintenance. I told him not to do it just change the oil even though they had to replace my engine when I had like 6,000 MI on it total lemon my horn has stopped More

by jrazorfgp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Eric Koval

May 28, 2025

Matthews Hyundai of Greece responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

May 25, 2025

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Employee Rating

Service department manager was verbally abusive and accused me of sabotaging my own engine and blamed other shops of performing the work I took my car to their shop for. I took my car in because check More

by cvijecerata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Eric Koval

May 28, 2025

Matthews Hyundai of Greece responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

May 24, 2025

Dealership Rating
Employee Rating

Staff was very friendly and were able to look up paperwork on the work that needed to be done on my car quickly. The rest area at Matthew’s was comfortable and offered coffee and snacks to their cus More

by LNZEFFERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Blattner

May 28, 2025

Matthews Hyundai of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 23, 2025

Dealership Rating
Employee Rating

The service dept guy were Awsome including Sam the shuttle driver ! I use a walker and they all were very very helpful! More

by JOHNLOVE22
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eric Koval , Sam the shuttle driver was Awsome!

May 28, 2025

Matthews Hyundai of Greece responded

Hi John- We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

May 23, 2025

Dealership Rating
Employee Rating

Justin was an amazing salesman. Very knowledgeable, and helpful. He helped me pick out a new Kona NLine that I absolutely love. Matthews Hyundai and Justin are top notch! More

by zeh62174
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 28, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for choosing Matthews Hyundai of Greece for your new vehicle! We're delighted to hear about your positive experience with Justin. We appreciate your kind words and look forward to serving you again in the future.

May 20, 2025

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Employee Rating

Anthony Dondorfer and the sales team at Matthew's Hyundai are the best! Very happy with my purchase! More

by jorgitotamayo82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for sharing your positive experience with us at Matthews Hyundai of Greece. We are delighted to hear about the smooth transaction and our team's dedication. We appreciate your trust and look forward to serving you again.

May 19, 2025

Dealership Rating
Employee Rating

Professional, friendly, efficient, customer focused, clean, convenient location, answers customer's questions and addresses customer's concerns, More

by virginiaelizabethrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

May 19, 2025

Matthews Hyundai of Greece responded

Hi Virginia- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

May 18, 2025

Dealership Rating
Employee Rating

I am very pleased with the professionalism and courtesy that I’m always shown when I go there! More

by piggly5892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

May 19, 2025

Matthews Hyundai of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

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