Todd Kelley
Todd Kelley at Laird Noller Hyundai

Todd Kelley

Service Advisor

Laird Noller Hyundai

2829 S Iowa St.
Lawrence, KS 66047

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4.5
47 Reviews
4.5

47 Reviews

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47 Reviews of Todd Kelley

June 10, 2025

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Employee Rating

I was 20 min early for my scheduled appointment. They got me right in and finished in a timely manner. More

by ALL_NATURAL02
Recommend Dealer
Yes

June 06, 2025

Dealership Rating
Employee Rating

Every time I go to Laird, they are always very friendly and helpful. Daniel and Todd are both so nice and never make me feel like I don’t know something like other dealerships can. They explain things very More

by olson.noelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Devader

June 06, 2025

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Employee Rating

Great service. Nail removed from tire and tire was patched. Wait time was what they said it would be. More

by lafalot64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Blackwell

May 31, 2025

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Employee Rating

Service department is great but after buying 4 or 5 cars there the sales department is drastically worse. The process is now pressuring and not a straight forward experience. It appears that they are going More

by BODNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

May 29, 2025

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Great service ant no waiting for us. Pleasant people and they trat us well. Good More

by mireya.aqui
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 29, 2025

Laird Noller Hyundai responded

Thank you for taking the time to review us! We're so happy to hear that your team was pleasant to deal with. Thank you for your business!

May 20, 2025

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Employee Rating

I was told about the diagnosis fee when I dropped off my car. When Todd call my husband he said the charge was 609. Plus tax. When I went to pay for the repairs I was told it was 937. I questioned the am More

by Andrea
Recommend Dealer
Yes
May 23, 2025

Laird Noller Hyundai responded

Thank you for your feedback. We sincerely apologize for the confusion regarding the charges and any frustration it caused. It’s our goal to provide clear and transparent communication about all fees upfront to avoid surprises. We appreciate you bringing this to our attention, and we will review our process to ensure quotes include all applicable fees in the future. If you’d like to discuss this further or have any questions, please don’t hesitate to reach out to our management team. Thank you for giving us the opportunity to improve.

May 15, 2025

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Employee Rating

I always have excellent service at this dealership. They all have amazing customer service and care about your needs. More

by mnhoss2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 23, 2025

Laird Noller Hyundai responded

Thank you so much for your kind words! We're thrilled to hear that you've consistently had excellent service at our dealership. Our team truly values your support and is always here to ensure your needs are met with care and professionalism. We look forward to seeing you again soon!

May 13, 2025

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Employee Rating

They are always a professional and courteous and treat me on my vehicle with respect More

by gayla.walker
Recommend Dealer
Yes
May 14, 2025

Laird Noller Hyundai responded

Thank you for the kind words! We’re glad to hear that you always feel respected and well taken care of when you bring your vehicle to us. Providing professional and courteous service is something we take great pride in. We appreciate your continued trust and look forward to serving you again!

May 10, 2025

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Employee Rating

Everyone is very friendly and helpful. The service department was quick and efficient, and the communication is clear. More

by SMITH.ALISSA13
Recommend Dealer
Yes
May 13, 2025

Laird Noller Hyundai responded

Thank you so much for your kind words! We're thrilled to hear that you found our team friendly and helpful, and that your experience with our service department was quick and efficient. Clear communication is something we take pride in, so it’s great to know it stood out to you. We appreciate your support and look forward to serving you again in the future!

May 10, 2025

Dealership Rating
Employee Rating

Tyler Dark, Josh Hoke ad Joshua Scudder represent this dealership extremely well. I would have no hesitation recommending them to any of my friends. More

by RSAT1
Recommend Dealer
Yes

Other Employees Tagged: Tyler Dark, Josh Hoke Jr.

May 13, 2025

Laird Noller Hyundai responded

Thank you so much for taking the time to share your kind feedback about our team! We're thrilled to hear that they all provide you with excellent service. Thank you for your business!

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