26 Reviews
Write a Review26 Reviews of Todd Kelley
December 31, 2024
Bought a Genesis in April, 2024 but dealer wouldn’t honor the free service that was supposed to be included. Complete rip-off. Valet service was not honored by the new Genesis dealer in Overland Pak. the free service that was supposed to be included. Complete rip-off. Valet service was not honored by the new Genesis dealer in Overland Pak. More
December 12, 2024
The whole staff was friendly & attentive to our buying needs. Wanted a specific color suv & they found it and got it shipped to the dealership here. Salesman & Sales Mgr were not pushy & easy to deal with needs. Wanted a specific color suv & they found it and got it shipped to the dealership here. Salesman & Sales Mgr were not pushy & easy to deal with. Would buy from them again. More
Other Employees Tagged: Josh Hoke Jr. , Our salesman: George Beto, & Service Dept Advisor: Todd Kelley
November 03, 2024
Service was very good and I was treated very well. I would say they are very nice to work with. I would say they are very nice to work with. More
Other Employees Tagged: Josh Hoke, Daniel Devader
October 22, 2024
He was very helpful and treated me really well. I was very pleased with the service. I was very pleased with the service. More
Other Employees Tagged: Josh Hoke, Daniel Devader
October 22, 2024
What a run around Daniel gave us. We got so frustrated, with recalls and warrenties, lies etc. Eventually, we traded in our 2019 hyundai kona across the street at subaru and bought a We got so frustrated, with recalls and warrenties, lies etc. Eventually, we traded in our 2019 hyundai kona across the street at subaru and bought a new subaru. *Todd dewey - in the service dept., was excellent at trying to help us--- but by then we were so exhausted and paranoid of the lies we had been told by Daniel. Probly never buy another hyundai after this event. On More
Other Employees Tagged: Daniel Devader
October 10, 2024
Was overcharged for an oil change that was supposed to include a tire rotation, but didn't get. Was promised a call back from the Manager JOSH HOKE to resolve the issue and never got a call. I will not b include a tire rotation, but didn't get. Was promised a call back from the Manager JOSH HOKE to resolve the issue and never got a call. I will not be returning for any future services. I think I was taking advantage of I am a BLACK FEMALE. More
Other Employees Tagged: Josh Hoke , TOSHA
October 09, 2024
Things that were discussed at closing time for the purchase of car were not followed through. Texting customers is UNPROFESSIONAL when things need to be discussed. When you ask for someone to call yo purchase of car were not followed through. Texting customers is UNPROFESSIONAL when things need to be discussed. When you ask for someone to call you, and YOU still have to call them. Management is very unprofessional and non compliant. All the texts from MULTIPLE #,s I have as proof for discussions that were made, will be going to an attorney if these issues are not addressed. Matt is very unprofessional!!! We put gas in loaner, and they returned my car on EMPTY!! I could go on and on. More
Other Employees Tagged: Josh Hoke, Tyler Dark, Josh Hoke Jr., Shawn Blackwell, Daniel Devader , Cowen, and others answering phone
September 16, 2024
Horrible car buying experience. Bad communication with unreturned phone calls and emails. They were dishonest about paperwork and information about what was wrong with the vehicle. Bad communication with unreturned phone calls and emails. They were dishonest about paperwork and information about what was wrong with the vehicle. Servicing of vehicle took over a week when originally told less since the parts were in stock. Lots of red flags in hindsight that I shouldn’t have ignored. Salesman called to check in after purchase and said he would assist in finding resolution to some of the open issues only to never hear from them again. More