Todd Johnson
Todd Johnson at Crown Mercedes-Benz Dublin
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Todd Johnson

Greeter

Crown Mercedes-Benz Dublin

6500 Perimeter Loop
Dublin, OH 43017

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109 Reviews

Hello, my name is Todd Johnson, Service Manager for Crown Eurocars. I began my career in the auto industry with Crown in 1995. What I like best about working at Crown is my involvement with customers and coworkers. I have lived in Ohio my whole life. I am married with one 8-year old son. In my free time I enjoy boating, golfing, and baseball!

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109 Reviews

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109 Reviews of Todd Johnson

June 28, 2022

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Employee Rating

Just brought in my Mercedes SUV for the A Service and spark plug change. Todd Johnson provided excellent and courteous service. I would definitely recommend Crown and Todd. More

by John Dublin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2022

Crown Mercedes-Benz Dublin responded

John, Thank you so much for your positive review and recommendation! We are so glad that Todd provided you with top-notch service! It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

June 19, 2022

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Employee Rating

I always get top notch service at Crown Dublin. Todd Johnson in service is awesome. More

by artpucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2022

artpucci responded

I always get top notch service at Crown Dublin. Todd Johnson in service is awesome.

Jun 21, 2022

Crown Mercedes-Benz Dublin responded

Thank you so much for your positive review! We are happy to hear that Todd consistently provides you with top-notch service! We hope to see you again the next time your vehicle is ready for service! Safe travels!

June 14, 2022

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Employee Rating

Todd has been the best service manager I’ve ever worked with. He is very knowledgeable, understands having to repair a car is potentially stressful and works with you to get you in as soon as possible. More

by dino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2022

Crown Mercedes-Benz Dublin responded

Thank you for taking the time to leave Todd this positive review! He will be delighted to hear of your kind words and to know that you greatly value his service. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

June 01, 2022

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Employee Rating

Very knowledgeable and helpful! Takes time to explain the work and why this needs to be done. More

by Jwhitlow57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2022

Crown Mercedes-Benz Dublin responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are pleased that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

March 06, 2022

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Employee Rating

Todd Johnson was great in reviewing what needed to be done with my car and then getting the repairs implemented the same day! Given the busy schedules dealerships have, the service at Crown was exception More

by Kay Williamson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 07, 2022

Crown Mercedes-Benz Dublin responded

Kay, Thank you so much for your positive review! We are so glad that Todd took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

March 02, 2022

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Employee Rating

I have worked with Todd Johnson in the service department for many years and it is such a pleasure to work with him. Yesterday's visit was no exception. He always goes above and beyond and I appreciate his e More

by cheryl127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2022

Crown Mercedes-Benz Dublin responded

Cheryl, Thank you so much for your excellent review! We are delighted that Todd consistently provides you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs!

February 16, 2022

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Employee Rating

Always a pleasant experience at Crown. Todd Johnson is the best and everyone else is always personable. More

by triniadb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melisa Greenberg

Feb 16, 2022

Crown Mercedes-Benz Dublin responded

Thank you so much for your wonderful review! We are delighted that Todd and the team could consistently provide you with a top-notch experience! It is our pleasure to serve you. Please drive safely, and do not hesitate to let us know how we may be of further assistance to you in the future.

January 26, 2022

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Employee Rating

I have been working with Todd Johnson for 10+ plus years and he is consistently honest, friendly and helpful. He even helped me look for my necklace I thought I lost in one of the loaner cars ~ Very sweet, More

by vpoplar1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 26, 2022

Crown Mercedes-Benz Dublin responded

Thank you for taking the time to leave Todd this wonderful review! We are delighted that he consistently provides you with the A+ service that you so much deserve! We hope that you continue to choose us for all of your future automotive needs. Safe travels!

January 26, 2022

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Employee Rating

Service was great! Our manager Konstantin made it for us so easy, thank you so much for that! More

by Vlad
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Konstantin Chumak, Bill Tippie

Jan 27, 2022

Crown Mercedes-Benz Dublin responded

Thank you for your 5-star rating! We are so glad that Konstantin took great care of you throughout your visit. It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again!

January 10, 2022

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Employee Rating

I have been a customer for ten years. Todd Johnson has given me the best professional customer service during those years. Ken Stuart is outstanding salesman and a gives an excellent sales experience. I More

by starwahrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Stuart, Bill Tippie

Jan 11, 2022

Crown Mercedes-Benz Dublin responded

Thank you so much for your amazing review and recommendation! We are honored by your continued business, and we are overjoyed that Todd, Ken, Bill, and the team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team! Safe travels!

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