My fiancé and I had an exceptional experience at
Mercedes-Benz! From start to finish, the customer service was top-notch. Todd, our salesman, went above and beyond to make sure we found the perfect
Mercedes-Benz! From start to finish, the customer service was top-notch. Todd, our salesman, went above and beyond to make sure we found the perfect vehicle. He was incredibly knowledgeable, patient, and attentive to every detail, making the entire process smooth and enjoyable.
Tristan in finance was equally impressive — he made the paperwork process straightforward and stress-free, explaining everything clearly and ensuring we got the best options available.
The entire team made us feel valued and truly cared for. We couldn’t be happier with our new car, and we highly recommend this dealership to anyone looking for a luxury car-buying experience. Thank you, Todd and Tristan, for making this such a memorable purchase!
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by paytoncole07
Other Employees Tagged:
Tristan Powers
Feb 23, 2025 -
Mercedes-Benz of Plano responded
paytoncole07, thank you for sharing 5-stars and noting Tristan was impressive to work with in sales. Congrats to you and your fiancé on the new car! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!
Excellent staff in sales, service and finance.
They make customers feel at home and appreciated.
They make customers feel at home and appreciated.
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by adh
Service Price Transparency
Other Employees Tagged:
Candice Lewis
Feb 17, 2025 -
Mercedes-Benz of Plano responded
adh, thank you for sharing 5-stars! We're glad to hear our team is excellent and made you feel at home and appreciated! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!
MB Plano has been great!
I've had a truly best in class buying experience. Then over the last 5 years of ownership, I've had a really good ownership experience. Mercedes do
I've had a truly best in class buying experience. Then over the last 5 years of ownership, I've had a really good ownership experience. Mercedes does live up to their first class reputation.
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by Neil.kier
Service Price Transparency
Other Employees Tagged:
Marc Henley
Feb 02, 2025 -
Mercedes-Benz of Plano responded
Neil.kier, thank you for sharing 5-stars and noting great experiences with us over the last five years. We appreciate your praise and we look forward to serving you additionally when the time comes. Thanks again!
Great dealership with amazing sales and service team
guys. Highly customer focused, friendly, professional and courteous
guys. Highly customer focused, friendly, professional and courteous
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by jimi
Service Price Transparency
Other Employees Tagged:
Aly
Jan 19, 2025 -
Mercedes-Benz of Plano responded
Jimi, thank you for sharing 5-stars and noting a great service visit. We appreciate your endorsement and mention of our amazing team. We look forward to serving you additionally in the future. Thanks again!
Great service and experience at Mercedes Benz of Plano!
Todd was very helpful and informative when helping me to narrow down my choices for a vehicle - especially about the bells and whistles on my GLC. I
Todd was very helpful and informative when helping me to narrow down my choices for a vehicle - especially about the bells and whistles on my GLC. I am loving my car!
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by Dr.shelleybenton
Dec 27, 2024 -
Mercedes-Benz of Plano responded
Dr.shelleybenton, thank you for sharing 5-stars! We're glad to hear Todd is helpful and informative! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!
I find everyone friendly and courteous,
Liam aways goes
out his way to make the visit as pleasant as possible.
out his way to make the visit as pleasant as possible.
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by Howard Frysh
Service Price Transparency
Dec 20, 2024 -
Mercedes-Benz of Plano responded
Howard, thank you for sharing 5-stars and noting that you found everyone you worked with friendly and courteous. We appreciate your business and your feedback and look forward to serving you additionally next time. Take care!
Dec 20, 2024 -
Howard Frysh responded
Please this was not meant to be published.
Please do not publish
Thankyou,
Howard Frysh
Jay Henderson and team are excellent!
Great customer service. Answered all of my questions and went up and beyond.
Great customer service. Answered all of my questions and went up and beyond.
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by jamiemmills
Sep 13, 2022 -
Mercedes-Benz of Plano responded
jamiemmills, thank you for sharing 5-star praise! We're glad to hear Jay Henderson is excellent and provided great customer service! We appreciate your endorsement. See you next time. Best wishes!
Service was very quick and was done ahead of time quoted.
The waiting area had good coffe and snakes which made it easier to wait.
The waiting area had good coffe and snakes which made it easier to wait.
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by Dervin
Sep 07, 2022 -
Mercedes-Benz of Plano responded
Dervin, thank you for sharing 5-star praise! We're happy to hear our team provided quick service! We appreciate your endorsement. See you next time. Take care!
Todd was great.
The experience buying with him was much better than I anticipated and better than I have received at other dealerships. No pressure just facts and in
The experience buying with him was much better than I anticipated and better than I have received at other dealerships. No pressure just facts and information.
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by BMiller
Sep 02, 2022 -
Mercedes-Benz of Plano responded
BMiller, thank you for your 5-stars. We're glad to hear Todd was great! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!
From sales to service.
.... This place does their utmost best to get you taken care of. It's always a joy and pleasure walking through those doors because the welcome and tr
.... This place does their utmost best to get you taken care of. It's always a joy and pleasure walking through those doors because the welcome and treatment you receive is second to none.
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by Egkalagbor
Other Employees Tagged:
Jeffrey Quimby
Aug 18, 2022 -
Mercedes-Benz of Plano responded
Egkalagbor, thank you for your 5-stars. We're pleased to hear our team does their best to get you taken care of! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!