Todd Hartung

Great service and experience at Mercedes Benz of Plano! Todd was very helpful and informative when helping me to narrow down my choices for a vehicle - especially about the bells and whistles on my GLC. I Todd was very helpful and informative when helping me to narrow down my choices for a vehicle - especially about the bells and whistles on my GLC. I am loving my car! More

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I find everyone friendly and courteous, Liam aways goes out his way to make the visit as pleasant as possible. out his way to make the visit as pleasant as possible. More

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Jay Henderson and team are excellent! Great customer service. Answered all of my questions and went up and beyond. Great customer service. Answered all of my questions and went up and beyond. More

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Service was very quick and was done ahead of time quoted. The waiting area had good coffe and snakes which made it easier to wait. The waiting area had good coffe and snakes which made it easier to wait. More

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Todd was great. The experience buying with him was much better than I anticipated and better than I have received at other dealerships. No pressure just facts and in The experience buying with him was much better than I anticipated and better than I have received at other dealerships. No pressure just facts and information. More

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From sales to service. .... This place does their utmost best to get you taken care of. It's always a joy and pleasure walking through those doors because the welcome and tr .... This place does their utmost best to get you taken care of. It's always a joy and pleasure walking through those doors because the welcome and treatment you receive is second to none. More

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I just spoke with you about the the fleet industry. Thank you for your time and informative conversation, Mr. Todd Hartung! Warmly, Rebecca Crabb 214-552-1408 Thank you for your time and informative conversation, Mr. Todd Hartung! Warmly, Rebecca Crabb 214-552-1408 More

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Poor service and lengthiness of the service. Keep bringing back the car for the same problems over and over again. Each time they said either the problem was fixed or couldn’t find any problems. Keep bringing back the car for the same problems over and over again. Each time they said either the problem was fixed or couldn’t find any problems. Very hard to get a hold of the service advisor. They don’t honor the extended warranty. So, just don’t waste your money and get a cheap Japanese car. More

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Todd was excellent in explaining all the necessary details and was very professional. Todd constantly checked in with us to provide updates as necessary, which was great. details and was very professional. Todd constantly checked in with us to provide updates as necessary, which was great. More

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First time having service here. It was a lovely experience. Super clean & welcoming facility from the drive up till the finish. Great service & nice detail on my wash. Great way to It was a lovely experience. Super clean & welcoming facility from the drive up till the finish. Great service & nice detail on my wash. Great way to start off the weekend. More

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