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Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
482 Reviews

Dealership Experience

16 yrs, 4 mos

Industry Experience

23 yrs, 11 mos

4.7

482 Reviews

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482 Reviews of Todd Froehlich

January 31, 2026

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Employee Rating

Booked appointment and let walk ins in front of me. Very disappointing to let that happen More

by KGONZALEZ79
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Workmanship
Service Time
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Recommend Dealer
No
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Feb 01, 2026

Al Piemonte Buick GMC responded

Thank you for sharing your experience with us. We understand that it can be frustrating to feel overlooked during your appointment at Al Piemonte Buick GMC. Your feedback is valuable, and we appreciate you bringing this to our attention. Please feel free to reach out to us directly so we can discuss your concerns further. We're committed to providing a better experience and ensuring our standards are met. The Al Piemonte Buick GMC Team 888-851-4025

January 31, 2026

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Employee Rating

Once again Todd F. saves the day! Had a air pressure problem with a tire that was actually a problem with the wheel. He went out to find one for my 2002 Buick Regal at More

by pgstonge22
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 01, 2026

Al Piemonte Buick GMC responded

Thank you for your wonderful review! It's great to hear that Todd was able to assist you with your 2002 Buick Regal and resolve the tire issue. We appreciate your kind words and are glad you found the installation satisfactory. We look forward to seeing you again at Al Piemonte Buick GMC! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 18, 2026

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Employee Rating

The people in the service dept are great, friendly and knowledgeable, always let me know the issue before working on my car More

by BBJ10017
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jan 18, 2026

Al Piemonte Buick GMC responded

Thank you for your kind words! We’re glad to hear that our service department at Al Piemonte Buick GMC has provided you with great, friendly, and knowledgeable service. Keeping you informed about your vehicle's issues is a priority for us. Our team appreciates your feedback, and we look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 12, 2026

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The service center is exceptional in their responsiveness to needs and ensuring that there is satisfaction guaranteed. I look forward to visiting each time. More

by lamont.holifield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2026

Al Piemonte Buick GMC responded

Thank you for your review, Lamont! We’re glad to hear you find our service center at Al Piemonte Buick GMC exceptional and responsive to your needs. We appreciate your loyalty and look forward to serving you again on your next visit. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 04, 2026

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Employee Rating

I have my oil changed and was in and out. In a regional amount of time More

by wawa3568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 04, 2026

Al Piemonte Buick GMC responded

Thank you for sharing your positive experience with us! We're so glad to hear that you had a quick and efficient oil change at Al Piemonte Buick GMC. Your feedback means a great deal to us, and our team looks forward to serving you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 22, 2025

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Employee Rating

Hello, I love the entire team. I was in and out. I have recommended this dealership to everyone. More

by daniellgriffin
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 22, 2025

Al Piemonte Buick GMC responded

Thank you so much for your wonderful review, Daniel! We’re thrilled to hear that you had such a positive experience with our team at Al Piemonte Buick GMC. Your recommendations mean a lot to us, and we truly appreciate your support. We look forward to seeing you again next time! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 04, 2025

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Employee Rating

It took them 2 days and they didn't call me when my truck was ready. More

by JUANCARBAJAL183
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 04, 2025

Al Piemonte Buick GMC responded

Thank you for sharing your experience, Juan. We understand how important timely updates are during a service visit, and your perspective is valuable as we look at ways to strengthen the experience at Al Piemonte Buick GMC. Feel free to connect with us directly if you’d like to go over this further. Your satisfaction is our priority. The Al Piemonte Buick GMC Team 888-851-4025

November 29, 2025

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Todd is absolutely wonderful to work with. He's been "my guy" since I bought my first car there in April 2014. always of great help, willing to make sure all is well and answer any questions. More

by pgstonge22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 29, 2025

Al Piemonte Buick GMC responded

Thank you for your wonderful review! It's great to hear that Todd has consistently provided you with exceptional service since your first car purchase at Al Piemonte Buick GMC in 2014. It's customers like you that make our work truly rewarding. We look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 29, 2025

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Employee Rating

Very bad and rude customer service/service advisor. They never have a loaner car or do know if they will get one. Best thing I avoid them at all cost. More

by MOHDHASLAM78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Nov 30, 2025

Al Piemonte Buick GMC responded

Thank you for sharing your feedback. We understand your concerns regarding customer service and the availability of loaner cars. At Al Piemonte Buick GMC, we strive to provide a positive experience for all our customers, and your input is valuable to us. Our team encourages you to reach out directly so we can address your experience more thoroughly. Thank you again for your feedback. The Al Piemonte Buick GMC Team 888-851-4025

Nov 30, 2025

Al Piemonte Buick GMC responded

Thank you for sharing your feedback. We understand your concerns regarding customer service and the availability of loaner cars. At Al Piemonte Buick GMC, we strive to provide a positive experience for all our customers, and your input is valuable to us. Our team encourages you to reach out directly so we can address your experience more thoroughly. Thank you again for your feedback. The Al Piemonte Buick GMC Team 888-851-4025

November 26, 2025

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Employee Rating

I’ve taken my past 2 pick ups to this dealership and have never had any issues. I have dealt with Todd for years and he is always helpful. More

by W.JOHNSON912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 26, 2025

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you've had great experiences at Al Piemonte Buick GMC with your past pickups and that Todd has consistently provided you with helpful service. We appreciate your loyalty and look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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