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Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.8
443 Reviews

Dealership Experience

15 yrs, 8 mos

Industry Experience

23 yrs, 3 mos

4.8

443 Reviews

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443 Reviews of Todd Froehlich

June 22, 2025

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Employee Rating

Tire rotation was added to the service when appointment was made. Still tire totation was not made at dealership More

by ordaz1722
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Recommend Dealer
No
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Jun 22, 2025

Al Piemonte Buick GMC responded

Thank you for your feedback. We understand that your tire rotation wasn't completed as expected during your visit to Al Piemonte Buick GMC. We appreciate you bringing this to our attention. Please feel free to reach out directly so we can discuss this issue and ensure your next visit meets your expectations. Your satisfaction is important to us. The Al Piemonte Buick GMC Team 888-851-4025

June 20, 2025

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Excellent customer service! Friendly, attentive to details, great communication, goes beyond expectations. We always have a good experience at this dealership More

by MEZZOJAN
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Recommend Dealer
Yes
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Jun 20, 2025

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the excellent customer service at Al Piemonte Buick GMC. It's great to hear that our team was friendly and attentive to your needs. We look forward to welcoming you back for another great experience soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 14, 2025

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Back in 2020 when we purchased this vehicle, we have had nothing but positive experiences with the service team. First Class Team all around. More

by LOVELLLEE.AL
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Recommend Dealer
Yes
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Jun 15, 2025

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback! We’re thrilled to hear that you’ve had positive experiences with our service team since purchasing your vehicle back in 2020. At Al Piemonte Buick GMC, we strive to provide first-class service for all our customers. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

Jun 15, 2025

LOVELLLEE.AL responded

I would definitely recommend this location.

June 13, 2025

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Employee Rating

Todd was great to work with. He alerted me as soon as my car service was complete. He was very courteous checking me in and out. More

by CFSTEFFENS
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Service Time
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Recommend Dealer
Yes
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Jun 13, 2025

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're delighted to hear that Todd provided you with great service during your visit. At Al Piemonte Buick GMC, we strive to keep our customers informed and comfortable throughout their experience. Our team appreciates your feedback and hopes to see you again for your next service! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 11, 2025

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Employee Rating

Todd is helpful, knowledgeable, and easy to work with. I'm told up front what the issue is with the truck and what it will take to get it fixed. More

by COREY COXE
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Recommend Dealer
Yes
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Jun 11, 2025

Al Piemonte Buick GMC responded

Thank you for your wonderful review, Corey! We're thrilled to hear about your positive experience with Todd at Al Piemonte Buick GMC. It's great to know that he provided you with helpful and transparent service regarding your truck. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 29, 2025

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Todd was terrific. Great communication and attentive to all of my questions and concerns. Thanks so much. More

by Mike Gianneschi
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Recommend Dealer
Yes
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May 29, 2025

Al Piemonte Buick GMC responded

Thank you, Mike! We appreciate your kind words about your experience with Al Piemonte Buick GMC. It's great to hear that you received terrific service and that your questions and concerns were addressed. We look forward to serving you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 13, 2025

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Todd was great. Made my experience a great one! He provided me with all the information I needed. He was patient and courteous. More

by PHILICIA21
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Recommend Dealer
Yes
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May 13, 2025

Al Piemonte Buick GMC responded

Thank you for your kind words! We're thrilled to hear that Todd made your experience at Al Piemonte Buick GMC a great one. Providing exceptional service and all the information you need is our goal. We hope to see you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 13, 2025

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Professional helpful got me in at appointment time enjoy the experience will continue to go back and will continue to buy GMC vehicles More

by linehanjim1971
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Workmanship
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Recommend Dealer
Yes
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May 14, 2025

Al Piemonte Buick GMC responded

Thank you for your fantastic review! We truly appreciate your kind words about your experience at Al Piemonte Buick GMC. It’s wonderful to hear that you found our team professional and helpful. We're thrilled to know you plan to continue choosing GMC vehicles with us. We look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 24, 2025

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Employee Rating

Professional service, polite treatment, work was completed quickly and my Encore GX was returned washed. Want's not to like. More

by TORCHIA.46
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Recommend Dealer
Yes
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Apr 24, 2025

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're delighted to hear that you had a positive experience with our team at Al Piemonte Buick GMC and that your Encore GX was taken care of promptly. We appreciate your kind words about our service! We look forward to seeing you again next time. Safe driving! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 21, 2025

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Employee Rating

Todd in the service dept got me a loaner. My 2023 Sierra Denali was in their service dept for approximately 7 weeks waiting for a new engine to come in. Truck seems to be driving and running More

by Leo G
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 22, 2025

Al Piemonte Buick GMC responded

Thank you for sharing your experience with us, Leo! We’re glad to hear that your 2023 Sierra Denali is running like new after the service. It's always our goal to provide the best experience for our customers, and we appreciate your feedback regarding the engine issues. We encourage you to reach out to us at Al Piemonte Buick GMC if you have any further concerns or if there's anything we can assist you with. Thanks again for choosing us! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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