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Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC
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Todd Froehlich

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

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4.7
409 Reviews

Dealership Experience

15 yrs, 2 mos

Industry Experience

22 yrs, 9 mos

4.7

409 Reviews

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409 Reviews of Todd Froehlich

December 21, 2024

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Employee Rating

If we end up buying a new GMC car (or Buick) from Al Piemonte, it'll be because of Todd and the service he's provided us over the years. Hands down, the best person to work with. More

by stklock
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Recommend Dealer
Yes
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December 20, 2024

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Great Service! It stars with Todd my Service Advisor, followed by the well trained Mechanic’s. More

by g.ruggieri1993
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Recommend Dealer
Yes
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December 19, 2024

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Todd has been really helpful in servicing my Car needs and responsive in getting any additional assistance from other departments if we were ready to do a trade in. More

by margaret
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Dec 21, 2024

Al Piemonte Buick GMC responded

Thank you for your kind words, Margaret! We're thrilled to hear that Todd has been so helpful in addressing your car needs and providing responsive assistance at Al Piemonte Buick GMC. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 07, 2024

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I have dealt with Todd in Service for many years! He's always had a handle on what my car needs!! He answers my questions (I usually have a few!!) and is always patient with me!! Thumbs up!! More

by justmej9m
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Workmanship
Service Time
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Recommend Dealer
Yes
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Dec 09, 2024

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear about your positive experiences with Todd in our Service department at Al Piemonte Buick GMC. It's great to know he provides the care and attention you deserve while addressing all your questions. We appreciate your support and look forward to assisting you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 04, 2024

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Got an oil change for $75 and they didn’t even put air in the tires More

by DISCO245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Dec 05, 2024

Al Piemonte Buick GMC responded

Thank you for your feedback. We understand that the oil change service did not fully meet your expectations, particularly regarding the tire pressure. At Al Piemonte Buick GMC, we strive to provide comprehensive service. If you'd like to discuss this matter, please don't hesitate to contact us. We appreciate your input and hope to better serve you in the future. The Al Piemonte Buick GMC Team 888-851-4025

November 27, 2024

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Todd was awesome as always! I've trusted his recommendations to keep me and my family safe since 2008! More

by ecafasso
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Recommend Dealer
Yes
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Dec 01, 2024

Al Piemonte Buick GMC responded

Thank you for your kind words! We're thrilled to hear that Todd has been able to provide you and your family with excellent service since 2008. Your trust means a lot to us at Al Piemonte Buick GMC. We look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 23, 2024

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Todd, my service advisor was very informative about the repairs being performed on my vehicle.I would recommend your service department and service team to friends and family. More

by MIKE.LINDA.ANNICKS
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Recommend Dealer
Yes
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Nov 25, 2024

Al Piemonte Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you found our service team informative and helpful. Your recommendation means a lot to us at Al Piemonte Buick GMC. We look forward to assisting you and your friends and family in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 22, 2024

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Another fantastic job by the outstanding service department. Todd is so easy to deal with and makes sure all needs are addressed. More

by GREG@GKRING.COM
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Workmanship
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Recommend Dealer
Yes
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Nov 25, 2024

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We appreciate your kind words about our service department and Todd's dedication to ensuring all your needs are met. At Al Piemonte Buick GMC, we strive to provide exceptional service, and it's great to hear you had a fantastic experience. We look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 13, 2024

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Great experience. Todd has been very good with the maintenance that has to be done on my car. More

by SOMEWHERE80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Nov 14, 2024

Al Piemonte Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Al Piemonte Buick GMC. It's wonderful to know that Todd has provided excellent service with your car's maintenance. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 10, 2024

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Employee Rating

The people that work in service are great to work with. I will keep going. More

by CLIFFSOLBERG2
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 13, 2024

Al Piemonte Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service team at Al Piemonte Buick GMC. We appreciate your continued support and look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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