Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC
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Todd Froehlich

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

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4.8
435 Reviews

Dealership Experience

15 yrs, 6 mos

Industry Experience

23 yrs, 1 mo

4.8

435 Reviews

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435 Reviews of Todd Froehlich

April 24, 2025

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Professional service, polite treatment, work was completed quickly and my Encore GX was returned washed. Want's not to like. More

by TORCHIA.46
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Recommend Dealer
Yes
Apr 24, 2025

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're delighted to hear that you had a positive experience with our team at Al Piemonte Buick GMC and that your Encore GX was taken care of promptly. We appreciate your kind words about our service! We look forward to seeing you again next time. Safe driving! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 21, 2025

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Todd in the service dept got me a loaner. My 2023 Sierra Denali was in their service dept for approximately 7 weeks waiting for a new engine to come in. Truck seems to be driving and running More

by Leo G
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Recommend Dealer
Yes
Apr 22, 2025

Al Piemonte Buick GMC responded

Thank you for sharing your experience with us, Leo! We’re glad to hear that your 2023 Sierra Denali is running like new after the service. It's always our goal to provide the best experience for our customers, and we appreciate your feedback regarding the engine issues. We encourage you to reach out to us at Al Piemonte Buick GMC if you have any further concerns or if there's anything we can assist you with. Thanks again for choosing us! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 13, 2025

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Took care of the one problem very well couldn’t take care of second problem GMC has no fix for the phone charger . More

by BIGOUCH20
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Recommend Dealer
Yes
Apr 15, 2025

Al Piemonte Buick GMC responded

Thank you for your review and feedback! We appreciate your input regarding the issue with the phone charger. While it’s great to hear that we were able to resolve the first problem, we understand the frustration with the second one. At Al Piemonte Buick GMC, we strive to provide the best solutions possible, and we will continue to monitor updates regarding fixes. If you have more questions or need assistance, please don’t hesitate to reach out. We look forward to serving you again! The Al Piemonte Buick GMC Team 888-851-4025

April 05, 2025

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Amazing service. Great customer experience. I highly recommend you using AP Buick GMC. Thank you Todd More

by pmd6242
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Recommend Dealer
Yes

Other Employees Tagged: Sebastian Reyes Garcia

Apr 05, 2025

Al Piemonte Buick GMC responded

Thank you for the fantastic review! We truly appreciate your kind words about the amazing service and customer experience at Al Piemonte Buick GMC. Todd will be thrilled to hear your feedback! We look forward to seeing you again soon and appreciate your recommendation. Happy driving! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 30, 2025

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Thank you for the great service Al Piemonte Buick-GMC provided just this past week. I noticed a big different in my steering suspension , definitely I don’t hear the popping/clucking sounds. More

by kozlow123
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Recommend Dealer
Yes
Mar 30, 2025

Al Piemonte Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you're experiencing a noticeable difference in your steering suspension and that the popping and clucking sounds are gone. At Al Piemonte Buick GMC, we strive to provide excellent service, and your feedback truly means a lot to us. We look forward to seeing you again for your future automotive needs! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 22, 2025

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I brought in my car to have the battery replaced. The service took less tha a half hour and I was charged $160 for Labor. $160 for a half hour of work, $320/hr, $2,560/day, $12,800/week, $665,600/yea More

by SRATZEK
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Recommend Dealer
Yes

March 14, 2025

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Great service department, they gave me a estimated time for my repair, and they beat it Thank You More

by JFR9773
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Recommend Dealer
Yes
Mar 14, 2025

Al Piemonte Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that our service team at Al Piemonte Buick GMC was able to beat the estimated time for your repair. Your satisfaction is our priority, and we appreciate your feedback. We hope to see you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 09, 2025

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Recently had my Cadillac ATS towed to Al Piemonte Buick/GM dealership. The car was experiencing electrical problems, which are often hard to diagnose and repair. Although they had the car several day More

by Leo G
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Recommend Dealer
Yes
Mar 09, 2025

Al Piemonte Buick GMC responded

Thank you, Leo! We appreciate your positive feedback about your experience with Al Piemonte Buick GMC. We're glad to hear that our team was able to diagnose and resolve the electrical issues with your Cadillac ATS, getting it back to you in excellent condition. Your satisfaction is important to us, and we look forward to assisting you again in the future! Safe driving! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 01, 2025

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Recently experienced a breakdown with my 2023 GMC Sierra truck. I had it towed to Al Piemonte Buick/ GMC. Jim and Todd from the service department got back to me the next day with bad news. The truck neede More

by Leo G
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Recommend Dealer
Yes

Other Employees Tagged: Jimmy

Mar 02, 2025

Al Piemonte Buick GMC responded

Thank you for sharing your experience with us, Leo. We understand how frustrating it can be to deal with vehicle issues, especially with your 2023 GMC Sierra. We're committed to providing the best service possible at Al Piemonte Buick GMC, and we're glad to hear that Jim and Todd were able to assist you by arranging a loaner vehicle so smoothly. We appreciate your feedback and hope your truck is restored to perfection soon. If you have any further questions or concerns so we can improve and earn your 5-star rating, please feel free to reach out to us. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 26, 2025

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Allowed me to schedule my repair quickly, was interested in listening to my presentation of what I believed to be the mechanical/electrical issues. Provided timely feedback and accurate cost estimates. Ve More

by EAANDERSON2
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Recommend Dealer
Yes
Feb 27, 2025

Al Piemonte Buick GMC responded

Thank you for your kind review! We’re thrilled to hear that you had a positive experience with the repair process at Al Piemonte Buick GMC. Our team strives to provide timely feedback and accurate estimates, and we're glad we could meet your expectations. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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