Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC
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Todd Froehlich

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

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4.7
416 Reviews

Dealership Experience

15 yrs, 3 mos

Industry Experience

22 yrs, 10 mos

4.7

416 Reviews

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416 Reviews of Todd Froehlich

January 19, 2025

Dealership Rating
Employee Rating

Service is great here. Been coming here for a few years now with my Cadillac Escalade. More

by FRACKOWIAKMIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Jan 20, 2025

Al Piemonte Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you've had great experiences at Al Piemonte Buick GMC over the years with your Cadillac Escalade. We truly appreciate your loyalty and look forward to seeing you again for your future service needs! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 16, 2025

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Came in at 1 pm for engine service oil and fuel filter on my 2020 gmc 3500 denali the service department was very helpful did my annual inspection on such a late arrival on my part. Alpimonte gmc in elmhurst More

by achrzaszcz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2025

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that our service department was able to assist you with your engine service and inspection for your 2020 GMC 3500 Denali, especially on short notice. Our team at Al Piemonte Buick GMC always strives to provide great service, and we’re glad you had a fantastic experience. We appreciate your kind words and look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 07, 2025

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The service department had me out in less then two hours for my oil change More

by DALESFAITH.62
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 08, 2025

Al Piemonte Buick GMC responded

Thank you for your positive feedback! We’re glad to hear that our service department was able to get you in and out for your oil change in less than two hours. At Al Piemonte Buick GMC, we strive for efficiency and quality service. We hope to see you again for your next maintenance needs! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 05, 2025

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Service is very professional and nice to deal with. Good atmosphere to wait in. No complaints More

by CARMENATY4
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Recommend Dealer
Yes
Jan 07, 2025

Al Piemonte Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at Al Piemonte Buick GMC. Our team takes pride in providing professional service and creating a welcoming atmosphere for our customers. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 02, 2025

Dealership Rating

The service was excellent as usual and the service attendants are knowledgeable in explaining the service requirements. More

by ROBERT
Recommend Dealer
Yes

Other Employees Tagged: Scott

Jan 03, 2025

Al Piemonte Buick GMC responded

Thank you, Robert! We appreciate your kind words about the excellent service at Al Piemonte Buick GMC. Our team works hard to provide knowledgeable assistance, and it's great to hear that you found our service attendants helpful. We look forward to seeing you again for your next visit! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 02, 2025

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Al Piemonte Buick GMC cares about me as a customer. They know my car. I can trust they won't try to sell me unnecessary services, while at the same time advising me on when I need services earlier th More

by JIM_DANIEL1980
Service Price Transparency
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Recommend Dealer
Yes
Jan 03, 2025

Al Piemonte Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you feel cared for as a customer at Al Piemonte Buick GMC. It's our priority to be trustworthy and transparent with our services while keeping your vehicle in top shape. We appreciate your trust in us and look forward to serving you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 02, 2025

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Great service, gave me updates during the service. Lounge had snacks and a coffee machine. Great service for the customer More

by GABY9900
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Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Jan 03, 2025

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We at Al Piemonte Buick GMC are thrilled to hear that you enjoyed our service and the amenities in our lounge. Keeping our customers updated is important to us. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 21, 2024

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If we end up buying a new GMC car (or Buick) from Al Piemonte, it'll be because of Todd and the service he's provided us over the years. Hands down, the best person to work with. More

by stklock
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 23, 2024

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that Todd has provided you with exceptional service over the years. At Al Piemonte Buick GMC, we strive for excellence, and it's great to know that our team is making a difference. We look forward to assisting you with your new GMC or Buick purchase in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 20, 2024

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Great Service! It stars with Todd my Service Advisor, followed by the well trained Mechanic’s. More

by g.ruggieri1993
Service Price Transparency
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Recommend Dealer
Yes
Dec 23, 2024

Al Piemonte Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that you received great service from Todd and our skilled mechanics at Al Piemonte Buick GMC. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to serving you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 19, 2024

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Employee Rating

Todd has been really helpful in servicing my Car needs and responsive in getting any additional assistance from other departments if we were ready to do a trade in. More

by margaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

Dec 21, 2024

Al Piemonte Buick GMC responded

Thank you for your kind words, Margaret! We're thrilled to hear that Todd has been so helpful in addressing your car needs and providing responsive assistance at Al Piemonte Buick GMC. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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