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Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC
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Todd Froehlich

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

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4.7
401 Reviews

Dealership Experience

15 yrs, 1 mo

Industry Experience

22 yrs, 8 mos

4.7

401 Reviews

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401 Reviews of Todd Froehlich

November 13, 2024

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Employee Rating

Great experience. Todd has been very good with the maintenance that has to be done on my car. More

by SOMEWHERE80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Nov 14, 2024

Al Piemonte Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Al Piemonte Buick GMC. It's wonderful to know that Todd has provided excellent service with your car's maintenance. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 10, 2024

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Employee Rating

The people that work in service are great to work with. I will keep going. More

by CLIFFSOLBERG2
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Service Time
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Recommend Dealer
Yes
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Nov 13, 2024

Al Piemonte Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service team at Al Piemonte Buick GMC. We appreciate your continued support and look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 08, 2024

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Employee Rating

Todd in Svc is great! Professional and kept me up to speed on what needed work and when it would be finished. More

by CRCGREAVES
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Recommend Dealer
Yes
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Nov 12, 2024

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that Todd provided you with great service and kept you informed throughout the process. At Al Piemonte Buick GMC, we strive for excellence, and your feedback truly makes our efforts worthwhile. We look forward to seeing you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 08, 2024

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Employee Rating

Todd was very helpful and considerate. Service on the vehicle was great and done quickly. More

by LROSE0809
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Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 12, 2024

Al Piemonte Buick GMC responded

Thank you for your fantastic review! We're thrilled to hear that our service was quick and helpful, and we're glad you had a great experience at Al Piemonte Buick GMC. We appreciate your kind words and look forward to seeing you again for your future vehicle needs! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 05, 2024

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Employee Rating

Great job all around. On time and in and out. They kept me informed the entire time. More

by TKLEINHARDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Nov 06, 2024

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Al Piemonte Buick GMC. Keeping our customers informed and providing timely service is a top priority for us. We look forward to serving you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 03, 2024

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Employee Rating

Been coming back since 2015 and will continue to come back. Friendly helpful and knowledgeable staff. Have never had an issue with the service performed on my vehicle. More

by CARLSONWOLFMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Nov 05, 2024

Al Piemonte Buick GMC responded

Thank you for your continued support and for sharing your positive experience with us! We’re thrilled to hear that our friendly and knowledgeable staff have consistently met your needs since 2015. At Al Piemonte Buick GMC, we strive for excellence in service, and it’s great to know we’ve hit the mark for you. We look forward to seeing you again for your future vehicle needs! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 30, 2024

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Employee Rating

2nd time at there mechanic service they said tge issue is fixed. Then I take a uber 45 mins to pick up my truck and problem isn't fixed. Really annoying taking Uber back an forth an never have a loaner for m More

by DAVIDGAR1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jose Valdivia

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Nov 01, 2024

Al Piemonte Buick GMC responded

Thank you for sharing your experience with us. We understand how frustrating it can be to make arrangements only to find that the issue with your truck is still unresolved. At Al Piemonte Buick GMC, we aim for the highest standards in our service, and we appreciate your feedback as we work to improve. We encourage you to reach out to us directly so we can look into this matter further. Thank you for your understanding, and we hope to resolve this for you soon. The Al Piemonte Buick GMC Team 888-851-4025

October 30, 2024

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Employee Rating

First oil change. Service was very good. Friendly staff. Checked out an issue I had, assured me everything checked out and was up to date. More

by CFSTEFFENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Nov 02, 2024

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that your first oil change at Al Piemonte Buick GMC went smoothly and that our friendly staff could assist you with your concerns. We appreciate your feedback and look forward to seeing you again for your next service! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 30, 2024

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Employee Rating

I would highly recommend this location. The service was quick and the team was very professional. More

by RA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Valdivia

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Nov 02, 2024

Al Piemonte Buick GMC responded

Thank you for your kind words! We appreciate your recommendation and are thrilled to hear that you found our service quick and our team professional. At Al Piemonte Buick GMC, we strive to provide the best experience possible. We look forward to seeing you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 26, 2024

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Employee Rating

great service very friendly dealership got right to the point and had very nice experience More

by HOWARD310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 29, 2024

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the great service and friendly atmosphere at Al Piemonte Buick GMC. It's fantastic to hear that you had a nice experience with us. We look forward to serving you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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