Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC

Todd Froehlich

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

Contact Me
4.7
452 Reviews

Dealership Experience

15 yrs, 9 mos

Industry Experience

23 yrs, 4 mos

4.7

452 Reviews

Write a Review

452 Reviews of Todd Froehlich

July 22, 2025

Dealership Rating
Employee Rating

Great job nice service friendly helpful fast clean ill send friends to get work done More

by DAJUANCARTER45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 22, 2025

Al Piemonte Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience at Al Piemonte Buick GMC. Our team strives to provide friendly and efficient service, and we appreciate your willingness to recommend us to friends. We look forward to assisting you and your friends in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 18, 2025

Dealership Rating
Employee Rating

This dealership is great. Had a wonderful experience. I was happy with the outcome not so happy about how much I will be paying monthly. More

by PBURRELL64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 19, 2025

Al Piemonte Buick GMC responded

Thank you for the great review. We're glad to hear you had a wonderful experience at Al Piemonte Buick GMC and that you were happy with the outcome. We understand that monthly payments can be a concern. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. We appreciate your support and look forward to serving you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 15, 2025

Dealership Rating
Employee Rating

Great service and very fast service. In and out in hours. Will definitely recommend this dealership More

by JOELOISI19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 15, 2025

Al Piemonte Buick GMC responded

Thank you for your review! We're happy you had a great and fast experience at Al Piemonte Buick GMC. Your recommendation means a lot to us. We look forward to serving you again in the future. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 15, 2025

Dealership Rating
Employee Rating

Once again Todd provided excellent customer service and kept me informed about the status of my car. More

by HAMILSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 15, 2025

Al Piemonte Buick GMC responded

Thank you for your feedback! We’re glad to hear that Todd provided you with excellent customer service and kept you informed about your vehicle. Your satisfaction is our priority at Al Piemonte Buick GMC. We look forward to assisting you again. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 13, 2025

Dealership Rating
Employee Rating

great customer service was not there all day long friendly environment and people especially caden great experience More

by KM1853604
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Losacco, Rogelio Arredondo, Sebastian Reyes Garcia, Leonard Curtis, Victor Munoz, Tony Brown, Chase Cho, Travis Ervin , caden especially for taking great care and pride in his job

Report | Print
Jul 14, 2025

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Al Piemonte Buick GMC and that Caden made your visit enjoyable. Our team strives to create a friendly and welcoming environment for all our customers. We look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 10, 2025

Dealership Rating
Employee Rating

Todd provided excellent and prompt service. He took care of my car quickly and kept me informed every step of the way. His communication was clear, and his professionalism stood out. Truly supe More

by donnaprunotto
Recommend Dealer
Yes
Report | Print
Jul 10, 2025

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that Todd provided you with excellent and prompt service at Al Piemonte Buick GMC. Keeping our customers informed and delivering superior service is always our goal. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 09, 2025

Dealership Rating
Employee Rating

Great customer service friendly place keep up the good work for everyone in town. Thank you More

by GPISANI72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 10, 2025

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the customer service at Al Piemonte Buick GMC. It's our goal to provide a friendly and welcoming environment for everyone in town. We look forward to serving you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 04, 2025

Dealership Rating
Employee Rating

Nice friendly service writer not very pushy explains everything answers all questions. I will continue to use them for my Cadillac. More

by R.KOPCZYNSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 04, 2025

Al Piemonte Buick GMC responded

Thank you! We’re glad to hear you had a positive experience with our service writer at Al Piemonte Buick GMC. It's great to know that the friendly and knowledgeable approach has made you feel comfortable. We look forward to continuing to serve you and your Cadillac in the future. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 30, 2025

Dealership Rating
Employee Rating

I took a GMC Sierra 2024 to check an oil leak on the driver side power running board. I was initially told that it wasn't possible to happen because there isn't oil in that part. I left the truck there More

by ISRAEL.RAMIREZ
Recommend Dealer
No
Report | Print
Jul 01, 2025

Al Piemonte Buick GMC responded

Thank you for sharing your experience with us, Israel. We understand your concerns regarding the oil leak on your 2024 GMC Sierra and the lack of response after you reached out. We appreciate your feedback and want to address this issue effectively. Please feel free to contact us directly at Al Piemonte Buick GMC so we can discuss your situation further. Your satisfaction is important to us, and we are here to help. The Al Piemonte Buick GMC Team 888-851-4025

June 22, 2025

Dealership Rating
Employee Rating

Tire rotation was added to the service when appointment was made. Still tire totation was not made at dealership More

by ordaz1722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jun 22, 2025

Al Piemonte Buick GMC responded

Thank you for your feedback. We understand that your tire rotation wasn't completed as expected during your visit to Al Piemonte Buick GMC. We appreciate you bringing this to our attention. Please feel free to reach out directly so we can discuss this issue and ensure your next visit meets your expectations. Your satisfaction is important to us. The Al Piemonte Buick GMC Team 888-851-4025

1
2
...
46

Dealership Inventory (277 Vehicles)

new 2025 Buick Envision car, priced at $38,825
2025 Buick Envision
new
Summit White exterior
Automatic
All-wheel Drive
$38,825
View Details
new 2023 Buick Encore GX car, priced at $29,431
2023 Buick Encore GX
new
Cinnabar Metallic exterior
Automatic
Front-wheel Drive
$29,431
View Details
new 2025 Buick Envista car, priced at $25,714
2025 Buick Envista
new
Ebony Twilight Metallic exterior
Automatic
Front-wheel Drive
$25,714
View Details
new 2024 Buick Enclave car, priced at $51,686
2024 Buick Enclave
new
Moonstone exterior
Automatic
All-wheel Drive
$51,686
View Details
new 2025 GMC HUMMER EV SUV car, priced at $96,540
2025 GMC HUMMER EV SUV
new
Void Black exterior
Automatic
Four-wheel Drive
$96,540
View Details
used 2018 Acura ILX car, priced at $17,400
2018 Acura ILX
used
Lunar Silver Metallic exterior
Automatic
Front-wheel Drive
$17,400
View Details
View All Inventory