Todd Froehlich
Todd Froehlich at Al Piemonte Buick GMC
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Todd Froehlich

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

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4.7
431 Reviews

Dealership Experience

15 yrs, 6 mos

Industry Experience

23 yrs, 1 mo

4.7

431 Reviews

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431 Reviews of Todd Froehlich

March 30, 2025

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Thank you for the great service Al Piemonte Buick-GMC provided just this past week. I noticed a big different in my steering suspension , definitely I don’t hear the popping/clucking sounds. More

by kozlow123
Service Price Transparency
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Recommend Dealer
Yes
Mar 30, 2025

Al Piemonte Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you're experiencing a noticeable difference in your steering suspension and that the popping and clucking sounds are gone. At Al Piemonte Buick GMC, we strive to provide excellent service, and your feedback truly means a lot to us. We look forward to seeing you again for your future automotive needs! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 22, 2025

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I brought in my car to have the battery replaced. The service took less tha a half hour and I was charged $160 for Labor. $160 for a half hour of work, $320/hr, $2,560/day, $12,800/week, $665,600/yea More

by SRATZEK
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Recommend Dealer
Yes

March 14, 2025

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Great service department, they gave me a estimated time for my repair, and they beat it Thank You More

by JFR9773
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Recommend Dealer
Yes
Mar 14, 2025

Al Piemonte Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that our service team at Al Piemonte Buick GMC was able to beat the estimated time for your repair. Your satisfaction is our priority, and we appreciate your feedback. We hope to see you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 09, 2025

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Recently had my Cadillac ATS towed to Al Piemonte Buick/GM dealership. The car was experiencing electrical problems, which are often hard to diagnose and repair. Although they had the car several day More

by Leo G
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Recommend Dealer
Yes
Mar 09, 2025

Al Piemonte Buick GMC responded

Thank you, Leo! We appreciate your positive feedback about your experience with Al Piemonte Buick GMC. We're glad to hear that our team was able to diagnose and resolve the electrical issues with your Cadillac ATS, getting it back to you in excellent condition. Your satisfaction is important to us, and we look forward to assisting you again in the future! Safe driving! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 01, 2025

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Recently experienced a breakdown with my 2023 GMC Sierra truck. I had it towed to Al Piemonte Buick/ GMC. Jim and Todd from the service department got back to me the next day with bad news. The truck neede More

by Leo G
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Recommend Dealer
Yes

Other Employees Tagged: Jimmy

Mar 02, 2025

Al Piemonte Buick GMC responded

Thank you for sharing your experience with us, Leo. We understand how frustrating it can be to deal with vehicle issues, especially with your 2023 GMC Sierra. We're committed to providing the best service possible at Al Piemonte Buick GMC, and we're glad to hear that Jim and Todd were able to assist you by arranging a loaner vehicle so smoothly. We appreciate your feedback and hope your truck is restored to perfection soon. If you have any further questions or concerns so we can improve and earn your 5-star rating, please feel free to reach out to us. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 26, 2025

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Allowed me to schedule my repair quickly, was interested in listening to my presentation of what I believed to be the mechanical/electrical issues. Provided timely feedback and accurate cost estimates. Ve More

by EAANDERSON2
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Recommend Dealer
Yes
Feb 27, 2025

Al Piemonte Buick GMC responded

Thank you for your kind review! We’re thrilled to hear that you had a positive experience with the repair process at Al Piemonte Buick GMC. Our team strives to provide timely feedback and accurate estimates, and we're glad we could meet your expectations. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 26, 2025

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I arrived earlier than my set appointment however the guys took me in with no problem. Wait time was fair and job was done as expected. Tod was very helpful More

by DAVIDNAVA17
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Recommend Dealer
Yes
Feb 27, 2025

Al Piemonte Buick GMC responded

Thank you for your wonderful review! I'm glad to hear that you had a positive experience at Al Piemonte Buick GMC, and that Tod was able to assist you effectively. We appreciate your understanding with the wait time and are pleased that the job met your expectations. We look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 26, 2025

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Pricing seems high. If you want to keep customers that buy their vehilces from you, and keep them from going else where pricing needs to considered for the customer. T More

by JMARUSKA
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Recommend Dealer
Yes
Feb 28, 2025

Al Piemonte Buick GMC responded

Thank you for sharing your thoughts with us. We appreciate your feedback regarding pricing at Al Piemonte Buick GMC. It's important to us that our customers feel they are receiving value and quality service for their vehicles. We continuously strive to provide the best experience possible and would welcome the opportunity to discuss your concerns further. Please feel free to reach out to us directly, and we will do our best to address any issues you may have. Your input is invaluable in helping us improve. Thank you again for your comments! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 17, 2025

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Appointments are easy to schedule and someone is always in contact throughout all the steps of the process. More

by msarce913
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Recommend Dealer
Yes
Feb 18, 2025

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you found it easy to schedule appointments and appreciated the ongoing communication throughout the process. At Al Piemonte Buick GMC, we strive to provide excellent service every step of the way. We look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 09, 2025

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Best service ever I would definitely go again and recomendable this to my family members More

by adeline.bahena
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Recommend Dealer
Yes
Feb 10, 2025

Al Piemonte Buick GMC responded

Thank you for your wonderful review, Adeline! We're thrilled to hear that you had the best service ever at Al Piemonte Buick GMC. Your recommendation to family means a lot to us, and we look forward to welcoming you back soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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