Todd Baugh

Todd was able to give me fair pricing for a vehicle that I was looking to purchase. He gave me time to think on the purchase without pressure. He had the paperwork prepared for me to come in and sign everyt I was looking to purchase. He gave me time to think on the purchase without pressure. He had the paperwork prepared for me to come in and sign everything so it was very streamlined! Chris, co-worker of Todd, was extremely helpful answering the “seal the deal” questions that my wife had and made sure that everyone was happy with the vehicle before paperwork was completed! Chris went above and beyond to make sure the vehicle met our needs and really provided a helpful pleasant atmosphere! Once all questions were answered, papers signed, we walked out of there the proud new owners of a Jeep! Thank you Todd for being very fair and thank you Chris for putting in the extra effort to complete the sale! More

by R Medlock Verified Customer Verified Customer

Report | Print

All our needs were taken care by Todd a great sale mean. Great place to buy a cart or truck Great place to buy a cart or truck More

by jgarrettjax Verified Customer Verified Customer

Report | Print

Updating my previous review from 1 star to 4. The general manager reached out to me and really tried to help make the previous negative situation better. I ended up with a newer vehicle. It is ve The general manager reached out to me and really tried to help make the previous negative situation better. I ended up with a newer vehicle. It is very nice to have a general manager who will take customers seriously and also try to manage the relationship side. Some of the management here needs to pay attention and take note of this (reason for the 4 stars and not 5). Both sales reps (Todd and Landon) were very good and helpful. Finance guy is probably the most laid back, no pressure, finance person I have dealt with out of the dozen or so i have met. I will be coming back and very glad this turned positive. More

Report | Print

Every thing is working good now. Thank you very much for the prompt attention. Thanks Thank you very much for the prompt attention. Thanks More

by tmnaylor53 Verified Customer Verified Customer

Report | Print

I recently had the pleasure of visiting James Wood Motors and was thoroughly impressed with their service. From the moment I walked in, Todd Baugh was incredibly nice and welcoming. All the staff were not on and was thoroughly impressed with their service. From the moment I walked in, Todd Baugh was incredibly nice and welcoming. All the staff were not only efficient in handling my needs but also maintained a high level of professionalism throughout my visit. The entire process was smooth and hassle-free, reflecting their commitment to customer satisfaction. It's clear that they prioritize their clients and work diligently to ensure a positive experience. I happily gave them a 5-star rating and highly recommend James Wood Motors to anyone in need of a new or used vehicle. More

by Janet8487 Verified Customer Verified Customer

Report | Print

Fantastic too the point and no games. Very courteous. Painless experience. Was in and out in a little over an hour with my new truck. Very courteous. Painless experience. Was in and out in a little over an hour with my new truck. More

by snf_faulkner Verified Customer Verified Customer

Report | Print

James wood is a very comfortable place the staff is so nice and want to help you in making a decision on the best choice for you. nice and want to help you in making a decision on the best choice for you. More

by sgodbey001 Verified Customer Verified Customer

Report | Print

Very friendly staff would highly recommended Would definitely buy again from them it was a very easy process definitely buy again from them it was a very easy process More

by shawsandra72 Verified Customer Verified Customer

Report | Print

The service was good. Ricky and Max took good care of me. I really did appreciate that they dropped the car at my home. Thank you so much guys. More ever my wife loves the Ricky and Max took good care of me. I really did appreciate that they dropped the car at my home. Thank you so much guys. More ever my wife loves the car. More

by tiziemaxime8 Verified Customer Verified Customer

Report | Print

Our sales person was very pleasant and helpful but was not very knowledgeable about the Hyundai Santa Fe that we purchased. I was extremely disappointed with the offer we received for our existing vehicle not very knowledgeable about the Hyundai Santa Fe that we purchased. I was extremely disappointed with the offer we received for our existing vehicle as a trade-in. After much research into the trade-in value, the offer was several thousand below what I expected. I kept the vehicle and had multiple offers from dealers in Denton at the amount I expected. Unfortunately, it cost extra tax as I did not complete the trade-in at the time the Hyundai was purchased. Further more, the car did not have floor mats as I would expect on a virtually new car. I was offered carpeted mats to be sent to me but after 2 weeks I have not seen them. Hopefully they will still arrive. I am extremely pleased with the Hyundai so I am able to give a satisfactory review. More

by heffnerjm Verified Customer Verified Customer

Report | Print