Todd Allen
Todd Allen at Jim Ellis Mazda Marietta
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Todd Allen

Mazda Parts Manager

Jim Ellis Mazda Marietta

1715 Cobb Parkway SE
Marietta, GA 30060

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4.2
55 Reviews

Atlanta native. Graduated from Etowah High School. I coach fast pitch softball for Middle School and Allstar travel teams. My goal is a timely response - It's the most important expectation for my dealers, body and repair shops. Truly blessed to be a part of the Jim Ellis family for over 25 years.

Dealership Experience

34 yrs

Industry Experience

36 yrs

Specialties & Trainings

Mazda master certified

4.2

55 Reviews

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55 Reviews of Todd Allen

October 31, 2024

Dealership Rating
Employee Rating

I enjoyed my experience with Derrick at Jim Ellis Mazda. He was an amazing salesman. He was precise, thorough and patient with me and my family. I would definitely recommend him to anyone. He gave me the ro More

by Brandi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 02, 2024

Jim Ellis Mazda Marietta responded

Hi Brandi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 18, 2024

Dealership Rating
Employee Rating

Anjanie was a pleasure to work with. She really went the extra mile. She is trustworthy,personable and knowledgeable. More

by JHCQX60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 22, 2024

Jim Ellis Mazda Marietta responded

Hi, that's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!

August 08, 2023

Dealership Rating
Employee Rating

Terrible experience, they tried to price gouge me and do a lot of unnecessary stuff to my car. They quoted me $3,000 and completely misdiagnosed my 2014 mazda cx-5. Their service manager (Eddie?) charged me More

by Bennyaharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Eddie Goines , Daryl NeSmith, Jim Ellis Mazda is a Scam

May 18, 2023

Dealership Rating
Employee Rating

Every person that worked with us was friendly and courteous. Our needs were met and we were happy with our purchase. We look forward to working with you again. More

by brownjh78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 07, 2023

Jim Ellis Mazda Marietta responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

April 13, 2023

Dealership Rating
Employee Rating

Very professional and customer service oriented dealership,stress free experience,many available options in models and trims. More

by HG
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ivan Chernov, Oleg Robu

October 31, 2022

Dealership Rating
Employee Rating

Very kind and sweet . Help me with all my cars needs and wants . Customer Service 100% and more . Felt like I was in business with family . More

by larhondamoss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

larhondamoss responded

The best dealership in Georgia is Jim Ellis Mazda Marietta!!!!!!

May 10, 2022

Dealership Rating
Employee Rating

I ordered a part and paid for it. Was told that it would be in within a couple of weeks. After two weeks, I had to call and e-mail to get an update. Was told that it would be there More

by GR8FUL1167
Customer Service
Quality Of Work
Recommend Dealer
No
May 13, 2022

Jim Ellis Mazda Marietta responded

Hello GR8FUL1167, I know the global supply issues are frustrating and am sorry you did not receive your refund promptly. I’d like to help but cannot find any contact information for you based on your screen name. Can you please contact me at 770-590-4450. Thank you, Daryl NeSmith, General Manager

February 01, 2022

Dealership Rating
Employee Rating

The appointment time was accurate the reception was warm and welcome the process was smooth and Flawless the people are knowledgeable and friendly all my concerns were met immediately and efficiently overal More

by Richard
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brunno Nakamura , Lance,Chase

Feb 03, 2022

Jim Ellis Mazda Marietta responded

Hi Richard, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for your business! Take care!

September 05, 2021

Dealership Rating
Employee Rating

Eddie is always a joy to work with in the service department. I have bought three cars fro Jim Ellis Mazda. Happy with Mazda’s for their reliability. More

by JSutterfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eddie Goines

Sep 07, 2021

Jim Ellis Mazda Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for the positive feedback, and we hope that you have a great day!

August 21, 2021

Dealership Rating
Employee Rating

This is the first time I have purchased a car without the high pressure salesman. Roosevelt was very knowledgeable and answered all my questions without trying to push me into a decision. There were no deale More

by xx
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hannah Parker, Roosevelt Standifer

Aug 24, 2021

Jim Ellis Mazda Marietta responded

Hello, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Have a great day.

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