346 Reviews
Write a Review346 Reviews of Todd Ackley
May 26, 2020
Quick and Simple My whole experience at the dealership was quick and no-hassle. We showed up to test drive a used vehicle with Justen and Jeremy. They took turns takin My whole experience at the dealership was quick and no-hassle. We showed up to test drive a used vehicle with Justen and Jeremy. They took turns taking care of everything for us depending on who was available when we needed anything. They were very accommodating to my budget and wants and were never pushy salesmen that you come to imagine when buying a used car. We were there on a Sunday and were in and out with a new car in under 4 hours, including a long test drive of the vehicle. Todd in finance was also moved quickly and wasn't pushy when we turned down warranties or other add-ons. The dealership as a whole was easy to work with without exorbitant fees or extras added in. We felt that we got a fair price for the vehicle and left feeling great about the whole experience! Thank you, Justen, Jeremy, and Todd! More
Other Employees Tagged: Jeremy Hennke, Justen Lucero
May 25, 2020
Pleasant Experience John listened to what I said I wanted and then showed us a couple of cars meeting my criteria. Had me test drive, which I did and really liked the fee John listened to what I said I wanted and then showed us a couple of cars meeting my criteria. Had me test drive, which I did and really liked the feel of the cars. Charles also came over and offered to answer any questions we had. But since I was not ready to make a decision, they did not pressure me in any way, which I really appreciated and we left. Came back the next day and John was so pleasant & professional to deal with even though I kept changing my mind on the model and year. Charles also gave me a couple of bottom line quotes for the vehicles so I could compare and which helped in the decision making process. Ultimately I decided on the Forester and after working with Todd on financing, happily drove home in my new car! If you are in the market for a Subaru, I highly recommend this dealership! More
Other Employees Tagged: Charles Inman, John Peace
May 25, 2020
pleasant Travis was pleasant and knowledgeable. He was very patient with everything. This was my second Subaru purchased at this dealership and have no proble Travis was pleasant and knowledgeable. He was very patient with everything. This was my second Subaru purchased at this dealership and have no problem with telling all how happy I was with the process. More
Other Employees Tagged: Travis Gudknecht, Charles Inman
May 23, 2020
Another great experience. Just leased my second new Subaru from Subaru Superstore in Surprise from David Castillo and it was another great experience. EVERYONE there is gracio Just leased my second new Subaru from Subaru Superstore in Surprise from David Castillo and it was another great experience. EVERYONE there is gracious, helpful and friendly. Respectful, no pressure, just help. Hats off to Todd in Finance whose patience I tested- he passed! Also look forward to my continuing relationship with Gil and Glenn in service. They all express their gratitude for my business. Highly recommend that you go and see them! More
Other Employees Tagged: Glenn Craney, David Castillo , Brittany Story, Gil Watters
May 23, 2020
My family and I were super pleased and impressed with our buying experience through Kyler and the Subaru Surprise dealership as a whole! We truly felt taken care of and got the perfect car for the perfect pr buying experience through Kyler and the Subaru Surprise dealership as a whole! We truly felt taken care of and got the perfect car for the perfect price! Kyler was detail oriented, knowledge, honest, and extremely helpful throughout the whole process. I couldn’t be any happier with my first experience of buying a new car! More
Other Employees Tagged: Kyler Schmied
May 19, 2020
Great experience. Knowledge sales and staff. No pressure. Clean environment. All questions were answered and then some. The deal that was struck was fair for everyone. I will definitely return when it's time Clean environment. All questions were answered and then some. The deal that was struck was fair for everyone. I will definitely return when it's time for my next vehicle. More
Other Employees Tagged: David Castillo , John Peace, Charles Inman / 5 Stars
May 09, 2020
We had a great experience with David at this Surprise dealership. He is efficient, knowledgeable and personable. Everyone that we dealt with today was helpful and friendly. This is the second car we have dealership. He is efficient, knowledgeable and personable. Everyone that we dealt with today was helpful and friendly. This is the second car we have purchased with David and we were very pleased. More
Other Employees Tagged: David Castillo , Brittany Story, Gil Watters
May 08, 2020
We worked with John Peace and David Castillo. They worked as a team making the purchase of our 2020 Outback Limited a very enjoyable experience! as a team making the purchase of our 2020 Outback Limited a very enjoyable experience! More
Other Employees Tagged: David Castillo , John Peace
May 07, 2020
Amazing Experience! Kyler and them team were so helpful in this process. I felt like they wanted what was best for my family and weren't concerned with how to make the m Kyler and them team were so helpful in this process. I felt like they wanted what was best for my family and weren't concerned with how to make the most money. They were patient was we looked around at other dealers to make sure this was the car we wanted. They did not constantly bother me and helped me with everything I needed along the way. They were so helpful in the buying process and it made it easy to choose the car we dreamed of for our family. It was the easiest car buying process ever! Contact Kyler for all your needs! More
Other Employees Tagged: Travis Gudknecht, Jonathan Hennke, Kyler Schmied
May 06, 2020
Subaru Cares I had been researching a vehicle to buy or lease for the past year. After test driving over a dozen cars, my heart settled on Subaru. Having only rece I had been researching a vehicle to buy or lease for the past year. After test driving over a dozen cars, my heart settled on Subaru. Having only recently moved here, I checked out multiple Subaru locations. The Superstore of Surprise was my favorite. I worked with Kyler and he made the experience painless for me. He was super friendly, really listened and cared about what I wanted, where my budget was and about me as a person, not just as another sale. He took the time out of his day to work with Todd, and Charles to find me exactly what I wanted. Kyler even came in on his day off to make sure I was happy and we made a deal! I highly recommend Subaru, the Superstore of Suprise and Kyler for anyone that wants a pressure free and easy car buying experience. More
Other Employees Tagged: Charles Inman, Kyler Schmied

