Toby Hochstetler
Toby Hochstetler at Coulter INFINITI
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Toby Hochstetler

Assistant Service Manager

Coulter INFINITI

6225 E Test Drive
Mesa, AZ 85206

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4.8
96 Reviews

Dealership Experience

3 yrs, 2 mos

Industry Experience

8 yrs, 2 mos

4.8

96 Reviews

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96 Reviews of Toby Hochstetler

April 24, 2025

Dealership Rating
Employee Rating

Had recently picked up an 05' G35 and needed some servicing done. There was a check engine light on. The prices are a bit high but they did quality work and my Service Consultant set me up with a rea More

by ThatG35life
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

April 11, 2025

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Got me right in, honored an online coupon for the oil change. Added a few items after inspection and sent the car home running well and fair price. More

by gabegraumann
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 14, 2025

Coulter INFINITI responded

Hello Gabegraumann, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Coulter INFINITI

April 04, 2025

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Toby is a great advisor and regained my trust in this dealerships service department again. More

by Rjcconsultingllc
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Rios, Spencer Stoor

Apr 07, 2025

Coulter INFINITI responded

Hi Rjcconsultingllc, thank you so much for your positive comments about Coulter INFINITI! Thanks again for the recommendation, and have an amazing day!

March 29, 2025

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Efficient, organized, professional, clean, well informed and educated, love the reminders and texts and emails More

by Shana.bean
Service Price Transparency
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Recommend Dealer
Yes
Apr 05, 2025

Coulter INFINITI responded

Shana.bean, reviews like this give us motivation and help us ensure we provide high-quality care. Thanks again for the recommendation, and have an amazing day!

March 29, 2025

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Toby H has been great to work with. He gives prompt updates and always communicated the status of my vehicle. More

by jkilrain
Service Price Transparency
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Recommend Dealer
Yes
Apr 05, 2025

Coulter INFINITI responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

March 29, 2025

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Always have had a good experience here. Staff is good, and atmosphere is nice. Recommended for Infiniti service More

by Friskeeparker
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 05, 2025

Coulter INFINITI responded

Hello Friskeeparker, thank you; we appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 25, 2025

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Employee Rating

Took my QX60 in for a fix only the dealer could do. They found another issue and I was told about an hour before closing. I was not given a time line for when it would be available. When I called on Sa More

by kahaushalter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Rios

Mar 28, 2025

Coulter INFINITI responded

Kahaushalter, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (480) 386-6375.

February 24, 2025

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Top notch service in a timely manner. I highly recommend Toby and Coulter to other infiniti owners. More

by mghargartenjr
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 27, 2025

Coulter INFINITI responded

Mghargartenjr, we're happy to hear you had such a positive experience with our team and Toby! We're looking forward to your next visit with us!

January 15, 2025

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Employee Rating

The dealership is great. Very responsive regarding questions or concerns. The service department is stellar. More

by Donnajohnson74dmj
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Nader Ghobrial, Matt Goudarzi, Marco Saldaña , Victoria Martinez

Jan 25, 2025

Coulter INFINITI responded

Donnajohnson74dmj, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Coulter INFINITI!

January 06, 2025

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Employee Rating

Excellent service with clear explanation of repair/maintenance. Timely update on vehicle status from Tony. More

by hrotchadl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2025

Coulter INFINITI responded

Hrotchadl, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

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