Toby Hochstetler
Toby Hochstetler at Coulter INFINITI

Toby Hochstetler

Assistant Service Manager

Coulter INFINITI

6225 E Test Drive
Mesa, AZ 85206

Contact Me
4.8
100 Reviews

Dealership Experience

3 yrs, 4 mos

Industry Experience

8 yrs, 4 mos

4.8

100 Reviews

Write a Review

100 Reviews of Toby Hochstetler

May 22, 2025

Dealership Rating
Employee Rating

I've been a customer of Coulters for two decades. They've always provided top notch service. Two thumbs up. More

by SaulG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Spencer Stoor

May 24, 2025

Coulter INFINITI responded

Saulg, thank you for your kind review; we are happy to pass along your comments to the team here at Coulter INFINITI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 01, 2025

Dealership Rating
Employee Rating

Toby with the service department is very thorough and always quick to find the most convenient time to bring my QX60 in for service! More

by Rq102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2025

Coulter INFINITI responded

Rq102, we're glad you had such a wonderful experience with us! Until the next time we meet, take care!

May 01, 2025

Dealership Rating
Employee Rating

Toby is always phenomenal, had the loaner car ready to go when I arrived cause I was in a hurry. Kept me updated on repairs and timing, made the whole process convenient and easy. More

by feliciapiciapoopa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2025

Coulter INFINITI responded

Feliciapiciapoopa, we're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 30, 2025

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Employee Rating

The sales representatives inspected and diagnosed the issues with my vehicle quickly. They communicated the repair options and projected timeline for the repairs in a timely manner. Going forward I will More

by Dave
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 02, 2025

Coulter INFINITI responded

Hi Dave, thank you so much for your positive comments about Coulter INFINITI and Toby! Please don't hesitate to reach out if there's anything additional we can do for you.

April 24, 2025

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Had recently picked up an 05' G35 and needed some servicing done. There was a check engine light on. The prices are a bit high but they did quality work and my Service Consultant set me up with a rea More

by ThatG35life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2025

Coulter INFINITI responded

We appreciate your positive review about your recent experience with us! We're looking forward to your next visit with us!

April 11, 2025

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Employee Rating

Got me right in, honored an online coupon for the oil change. Added a few items after inspection and sent the car home running well and fair price. More

by gabegraumann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2025

Coulter INFINITI responded

Hello Gabegraumann, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Coulter INFINITI

April 04, 2025

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Employee Rating

Toby is a great advisor and regained my trust in this dealerships service department again. More

by Rjcconsultingllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Rios, Spencer Stoor

Apr 07, 2025

Coulter INFINITI responded

Hi Rjcconsultingllc, thank you so much for your positive comments about Coulter INFINITI! Thanks again for the recommendation, and have an amazing day!

March 29, 2025

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Employee Rating

Efficient, organized, professional, clean, well informed and educated, love the reminders and texts and emails More

by Shana.bean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2025

Coulter INFINITI responded

Shana.bean, reviews like this give us motivation and help us ensure we provide high-quality care. Thanks again for the recommendation, and have an amazing day!

March 29, 2025

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Employee Rating

Toby H has been great to work with. He gives prompt updates and always communicated the status of my vehicle. More

by jkilrain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2025

Coulter INFINITI responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

March 29, 2025

Dealership Rating
Employee Rating

Always have had a good experience here. Staff is good, and atmosphere is nice. Recommended for Infiniti service More

by Friskeeparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2025

Coulter INFINITI responded

Hello Friskeeparker, thank you; we appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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