
Dealership Experience
3 yrs, 2 mos
Industry Experience
8 yrs, 2 mos
93 Reviews
Write a Review93 Reviews of Toby Hochstetler
March 25, 2025
Took my QX60 in for a fix only the dealer could do. They found another issue and I was told about an hour before closing. I was not given a time line for when it would be available. When I called on Sa They found another issue and I was told about an hour before closing. I was not given a time line for when it would be available. When I called on Saturday I was told I should have known it wouldn't be ready before Monday. After picking up my car, I noticed there was a crack (circular) about the size of a silver dollar, on the drivers side. When I contacted the dealership I was told they weren't responsible. I have left 2 messages for the repair department manager and have heard nothing. After dealing with this dealership, I don't ever want to buy another Infiniti! More
Other Employees Tagged: Mike Rios
January 15, 2025
The dealership is great. Very responsive regarding questions or concerns. The service department is stellar. Very responsive regarding questions or concerns. The service department is stellar. More
Other Employees Tagged: Nader Ghobrial, Matt Goudarzi, Marco Saldaña , Victoria Martinez
January 04, 2025
Great service! Toby provides great customer service! Scheduled maintenance completed in a timely manner. Updates provided while my car was being serviced. I’m a sat Toby provides great customer service! Scheduled maintenance completed in a timely manner. Updates provided while my car was being serviced. I’m a satisfied customer. More
December 18, 2024
I love bringing my car up here to Coulter. They always get me in right away (within 48 hours) and are professional and courteous. Toby is my service tech and I would highly recommend him to an They always get me in right away (within 48 hours) and are professional and courteous. Toby is my service tech and I would highly recommend him to anyone who wants superior customer service. More
