Toby Hochstetler
Toby Hochstetler at Coulter INFINITI
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Toby Hochstetler

Assistant Service Manager

Coulter INFINITI

6225 E Test Drive
Mesa, AZ 85206

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4.8
93 Reviews

Dealership Experience

3 yrs, 2 mos

Industry Experience

8 yrs, 2 mos

4.8

93 Reviews

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93 Reviews of Toby Hochstetler

March 29, 2025

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Employee Rating

Toby H has been great to work with. He gives prompt updates and always communicated the status of my vehicle. More

by jkilrain
Service Price Transparency
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Recommend Dealer
Yes

March 29, 2025

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Efficient, organized, professional, clean, well informed and educated, love the reminders and texts and emails More

by Shana.bean
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Recommend Dealer
Yes

March 29, 2025

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Always have had a good experience here. Staff is good, and atmosphere is nice. Recommended for Infiniti service More

by Friskeeparker
Service Price Transparency
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Recommend Dealer
Yes

March 25, 2025

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Took my QX60 in for a fix only the dealer could do. They found another issue and I was told about an hour before closing. I was not given a time line for when it would be available. When I called on Sa More

by kahaushalter
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Mike Rios

Mar 28, 2025

Coulter INFINITI responded

Kahaushalter, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (480) 386-6375.

February 24, 2025

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Top notch service in a timely manner. I highly recommend Toby and Coulter to other infiniti owners. More

by mghargartenjr
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Recommend Dealer
Yes
Feb 27, 2025

Coulter INFINITI responded

Mghargartenjr, we're happy to hear you had such a positive experience with our team and Toby! We're looking forward to your next visit with us!

January 15, 2025

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The dealership is great. Very responsive regarding questions or concerns. The service department is stellar. More

by Donnajohnson74dmj
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nader Ghobrial, Matt Goudarzi, Marco Saldaña , Victoria Martinez

Jan 25, 2025

Coulter INFINITI responded

Donnajohnson74dmj, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Coulter INFINITI!

January 06, 2025

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Excellent service with clear explanation of repair/maintenance. Timely update on vehicle status from Tony. More

by hrotchadl
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Recommend Dealer
Yes
Jan 25, 2025

Coulter INFINITI responded

Hrotchadl, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

January 04, 2025

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Great service! Toby provides great customer service! Scheduled maintenance completed in a timely manner. Updates provided while my car was being serviced. I’m a sat More

by DWS
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Recommend Dealer
Yes
Jan 25, 2025

Coulter INFINITI responded

Dws, we are very happy we could provide you with a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 30, 2024

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Excellent service. Outstanding service advisor Toby his help saved me a large amount of money. More

by hcannon3
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Recommend Dealer
Yes
Jan 25, 2025

Coulter INFINITI responded

Hello Hcannon3, we appreciate you taking the time to leave us this feedback. We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 18, 2024

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Employee Rating

I love bringing my car up here to Coulter. They always get me in right away (within 48 hours) and are professional and courteous. Toby is my service tech and I would highly recommend him to an More

by suziselvis
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 25, 2025

Coulter INFINITI responded

Suziselvis, thank you for your kind review; we are happy to pass along your comments to the team here at Coulter INFINITI! If you're ever in need of more help, please let us know! HAPPY HOLIDAYS!

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