Tino Ferrulli
Sales & Leasing Consultant
Mercedes-Benz of Scottsdale
4725 N Scottsdale Rd
Scottsdale, AZ 85251
39 Reviews
Write a Review39 Reviews of Tino Ferrulli
August 29, 2023
I bought my first MB from them way back when they were on 3rd St & Indian School Rd. I just bought my most recent MB from them last month. It is always a joy to purchase a Mercedes as it should be and Tino m 3rd St & Indian School Rd. I just bought my most recent MB from them last month. It is always a joy to purchase a Mercedes as it should be and Tino makes sure of it when you buy with him. -Justin S. PS this is not my place but I must say to the person who paid "8.6% interest", that sounds like sales tax, but if not, who buys anything on credit let alone an expensive automobile without knowing ahead of time what the interest rate will be?! If you are that in the dark perhaps your credit sucks and you dont know that either. More
December 21, 2020
Awful Dealership!! I have purchased many automobiles from many dealerships for over fifty years, This is the WORSE automobile purchase I have ever experienced. To briefly summarize my main issues, I was tric many dealerships for over fifty years, This is the WORSE automobile purchase I have ever experienced. To briefly summarize my main issues, I was tricked into an extended warranty and a maintenance contract that I did not need!!! I purchased a certified Mercedes Benz with four years left on the factory warranty!! I had no need for an extended warranty costing me $4,000.00 and did not want to spend $2,160.00 for a two year maintenance contract!! The finance manager, at no time in the process of my interaction with him, mention that I would be paying an extra $6,160,00. I did not know that until he printed out the contract!! At which time he stated that I had to accept that contract and the protocol was to cancel the warranty and maintenance contract. He stated that the monthly payments would stay the same, but my principal balance would be lowered. I canceled the warranty and maintenance contract the next day. The finance manager told me that he would cancel the warranty and maintenance contract immediately. Three months later nothing has been done! I still owe the same balance. I have spent three months of having that dealership give me the run around, lie to me and I truly feel this is harassment because of my legal right to cancel the unnecessary warranty and maintenance contract!! This is not the customer service of a reputable Mercedes Benz dealership, rather I was treated no different than if I had gone to a dusty corner used car lot!! More
Other Employees Tagged: Ryan Scrutchfield
April 24, 2019
Tino is the best I recently worked with Tino and he was extremely respectful, helpful, and dedicated to an incredible customer service experience. I highly recommend w I recently worked with Tino and he was extremely respectful, helpful, and dedicated to an incredible customer service experience. I highly recommend working with him. More
May 25, 2017
Great experience working with Tito and his assistant Naomi, both were very accommodating and made me feel welcome and at ease with my visit, and were able to answer an working with Tito and his assistant Naomi, both were very accommodating and made me feel welcome and at ease with my visit, and were able to answer any questions/concerns I had. More
Other Employees Tagged: Naomi Kline
May 25, 2017
Great People Great Service Tino and Naomi are a knowledgeable and friendly team that will help make The car buying experience seamless and enjoyable. They have the best interest Tino and Naomi are a knowledgeable and friendly team that will help make The car buying experience seamless and enjoyable. They have the best interest of their clients at heart! More
Other Employees Tagged: Naomi Kline
March 23, 2017
Golden I had a great experience with Stephenie and Tino. I enjoyed walking through the dealership and I was very knowledgeable about the products! I will def I had a great experience with Stephenie and Tino. I enjoyed walking through the dealership and I was very knowledgeable about the products! I will definitely be coming back. More
Other Employees Tagged: Stephenie Demasseo
February 26, 2017
One year later; still in love. I get a lot of comments about my car. I love her! But she and Tino are neck and neck. I would drive 500 miles to buy from Tino. I'll never buy a I get a lot of comments about my car. I love her! But she and Tino are neck and neck. I would drive 500 miles to buy from Tino. I'll never buy another Mercedes from anyone else. Thank you for a great experience helping me find just what I wanted! Love TINO and the great team that makes him look good. I love mercedes-Benz of Scottsdale. More
February 14, 2017
Quick and fair transaction Bought a used 911 from them and Tino made the transaction easy. I recommend working with him as he kept his deal and did not try to upsell. He showe Bought a used 911 from them and Tino made the transaction easy. I recommend working with him as he kept his deal and did not try to upsell. He showed me all the features of the car and is knowledgeable. More
Other Employees Tagged: The lot manager was great. He took me for a test drive that showed the car well.
January 13, 2017
Amazing! Steph and Tino were outstanding! Very professional, understanding, and were so helpful through the whole process! I will definitely recommend them to Steph and Tino were outstanding! Very professional, understanding, and were so helpful through the whole process! I will definitely recommend them to anyone looking for a new vehicle! More
Other Employees Tagged: Steph DeMasseo
August 05, 2015
The most wonderful experience. I have been privileged to purchasing 2 vehicles from Mercedes Benz Scottsdale. During both of my purchases, I have had the utmost wonderful experienc I have been privileged to purchasing 2 vehicles from Mercedes Benz Scottsdale. During both of my purchases, I have had the utmost wonderful experience with sales rep Tino. After my initial in-person contact with Tino and after taking the weekend test drive and after making my decision to buy the car of my choice, he made it very efficient for me to work through all the necessary paperwork via email and all I had to do is walk in and sign and then drive off in my new car. He worked very diligently getting me the best bang for my buck. Tino is one of the most experienced top-end sales persons that I have ever bought a car from. He is very knowledgeable about the vehicles that he is selling, and he provided the best customer care service to me with both of my vehicle purchases. When I need to know something about the car, all I have to do is ask Tino or send him an email, he is very focused on customer satisfaction. He responds in a timely manner, he follows up to make sure everything is okay after the purchase and he showed me his sincerity and concern about me walking away with a feel-good, meaningful experience in buying a new vehicle. I would highly recommend Tino to anyone buying a new car at Mercedes Benz Scottsdale. He is absolutely the best. More