Tina Dickenson
Tina Dickenson at Southern Dodge Chrysler Jeep Ram FIAT

Tina Dickenson

Service Advisor

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

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4.4
257 Reviews
4.4

257 Reviews

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257 Reviews of Tina Dickenson

August 30, 2025

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Representative was rude, she couldn't explain the proses nor the vehicle repair charges. She hung up on us mid call, very unprofessional. More

by chilanga310
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Recommend Dealer
No

Other Employees Tagged: Katie Vanostrand

August 30, 2025

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As always, Tina was on the job! She gives spectacular service and goes above and beyond to help her customers More

by KFOVERTON3
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Recommend Dealer
Yes

August 29, 2025

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I purchased a new fiat 500 from Southern and I had problems with the clutch and although it was a defective part, the dealership wouldn’t cover the repair, nor the part. I contacted Fiat US and they t More

by PANTERA0607
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Recommend Dealer
No

August 28, 2025

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The Oil change was done with great cleanliness and precision by the technicians at Southern. More

by GUS.ROLDANCASTILLO
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Recommend Dealer
Yes

August 28, 2025

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The Southern Staff went above and beyond to help me with my 2003 Jeep Cherokee Jeep to have keys made. Special thanks to Eddie Mac McIntosh it is thanks to his professional patient true care I got everythin More

by alwaysnavy
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Recommend Dealer
Yes

Other Employees Tagged: Ron Rytter , Eddie Mac McIntosh

August 27, 2025

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Tech did be not put tire assembly back They had promised I am 71 and need helplifting More

by MIKE.GERALD
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Recommend Dealer
No

Other Employees Tagged: Sam Vanderslice

Aug 27, 2025

Southern Dodge Chrysler Jeep Ram FIAT responded

We value and appreciate your business, Mike. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

August 26, 2025

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Katie Service has been excellent, very professional, and always kept me well informed she really deserves a promotion she do outstanding job More

by veranikamore
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Recommend Dealer
Yes

Other Employees Tagged: Katie Vanostrand

Aug 27, 2025

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 25, 2025

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Great atmosphere clean facility fresh coffee with snacks. Customer service is out of this world maintenance done on my car was 100% and quick. More

by DAQUEEEEEN
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Recommend Dealer
Yes
Aug 27, 2025

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 25, 2025

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Great, fabulous customer service, clean and quick and efficient services all around. And the price is spectacular and I love the free coffee and the treats while I wait for my car to get service. More

by DAQUEEEEEN
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Recommend Dealer
Yes
Aug 27, 2025

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 22, 2025

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Employee Rating

Very good customer service very quick response and helpful. I didnt have to wait long More

by hendrix715
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Recommend Dealer
Yes
Aug 27, 2025

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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