Tina Dickenson
Service Advisor
Southern Dodge Chrysler Jeep Ram FIAT
2747 N Military Hwy
Norfolk, VA 23518
95 Reviews
Write a Review95 Reviews of Tina Dickenson
December 21, 2024
Happy with my visit. Wish inspections were still available at the express line. Don’t understand why inspectors are not available to both sides of the service line Wish inspections were still available at the express line. Don’t understand why inspectors are not available to both sides of the service line More
December 21, 2024
I am always pleased with the service I receive which is why I bought 7 different vehicles from this location over the years. The only thing that I don't like is that I will get messages constantly until I why I bought 7 different vehicles from this location over the years. The only thing that I don't like is that I will get messages constantly until I come to this site and give a review. I wouldn't mind but the site works when it wants to and is hard to work with. More
December 21, 2024
Lack of communication. The general manager refused to speak with me. Even when I brought my car in for service he never came to talk to me to see why I wanted to talk to The general manager refused to speak with me. Even when I brought my car in for service he never came to talk to me to see why I wanted to talk to him. When I brought my car in for the service they did not identify that I needed a state inspection. They at first did not want to perform it. It does not appear they did the tire rotation. I am hesitant to for them to service my car again. More
Other Employees Tagged: Cameron Shaw, Tim Fridel, John Ailstock, John Deuso, Shelby McDannold, Bill Crummett, Katie Vanostrand, James Regan
December 19, 2024
Recall and investigation into window leak was performed and direction forward was given. Young lady that helped me was awesome, very friendly and to the point. and direction forward was given. Young lady that helped me was awesome, very friendly and to the point. More
Other Employees Tagged: Katie Vanostrand
December 18, 2024
very nice people and super friendly. took really good care of my car and wasn’t too long of a wait took really good care of my car and wasn’t too long of a wait More
Other Employees Tagged: Sam Vanderslice, Katie Vanostrand, Haley More, Tim Winter, Ernest Chalkley
December 14, 2024
Went for a pill change. When I pick my trust up there was spilled oil all over my engine down to the tire. It was awful. Regular wash didn't remove the oil. No call back fro When I pick my trust up there was spilled oil all over my engine down to the tire. It was awful. Regular wash didn't remove the oil. No call back from dealer. No apology. Awful service. It's unfortunate their incompetence. Even for free oil changes I will never go back. More
Other Employees Tagged: Andre
December 12, 2024
Ms. Tina did a wonderful job in helping me and my wife to complete our problem with our jeep she calls us and stayed on top of the repairs work and talked to repair guys and got us in and out so fast In we r complete our problem with our jeep she calls us and stayed on top of the repairs work and talked to repair guys and got us in and out so fast In we really appreciate her hard work in Courtesy’s to help us with our problems. Thank you Ms Tina for that Quick service and love merry Christmas More