Tina Berger

I have just returned from the service department for All American Chevrolet. Two weeks ago I scheduled an appointment to have them look at my 2025 Chevrolet. There was a road noise problem and a shifting is American Chevrolet. Two weeks ago I scheduled an appointment to have them look at my 2025 Chevrolet. There was a road noise problem and a shifting issue. I arrived on time and was told “We don’t do that type of work on the weekend”. They told me I would have to schedule an appointment for the following week. The checked their appointment book and said the only appointment they had open was for the following Friday. I brought the the car in and I was told they would have to keep I for 4 or 5 days. I returned to check on the car and was told it had been assigned to a technician and that he had 4 or 5 work orders ahead of my car. Does Chevrolet have so many mechanical issues with their cars they can’t fix them or even troubleshoot them. I will not use the service department at All American Chevrolet again. I will drive to another city for service if I don’t sell the car just to be rid of this lemon. More

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American Chevrolet in all departments are a excellent dealership in all facets . Cusomer service, service department are true professionals. Thank you dealership in all facets . Cusomer service, service department are true professionals. Thank you More

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All American Chevrolet was awesome, courteous and very professional. I would continue doing business then as long as I am able to. professional. I would continue doing business then as long as I am able to. More

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She went above and beyond to check everything I needed to know . Staff was super friendly service was great ! know . Staff was super friendly service was great ! More

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Eddie Camacho helped us purchase my son's 2021 Malibu. He provided us with excellent customer service. He helped us pick the perfect vehicle and he was patient with us through the process. Excellent ex He provided us with excellent customer service. He helped us pick the perfect vehicle and he was patient with us through the process. Excellent experience! More

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Two hour oil change It shouldn't take 2 hours to change the oil and rotate the tires. And this was with an appt. And when the car was done and parked outside, I had to te It shouldn't take 2 hours to change the oil and rotate the tires. And this was with an appt. And when the car was done and parked outside, I had to tell the service agents that my car was done. Very poor customer service. I would have given 1 star but Tina was very helpful when I made the appt. She made sure they knew exactly what services I needed before my appt. So there is no excuse for a 2 hour oil change. More

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