Timothy Wolford

We were looking to buy a Ram 2500. Many options to consider. We were almost ready to order one and the sales rep said he was hungry and needed to go eat lunch. He told us we could do i Many options to consider. We were almost ready to order one and the sales rep said he was hungry and needed to go eat lunch. He told us we could do it ourselves online. Not real happy about this. We will not go back to him. His name was Ron Stephan. More

by Kmarkley Verified Customer Verified Customer

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My experience was terrible, had some steering components replaced then I drove 800 miles and found 3 lugnuts loose on one tire and 1 lugnut loose on another tire that I could turn with my fingers. I tighten replaced then I drove 800 miles and found 3 lugnuts loose on one tire and 1 lugnut loose on another tire that I could turn with my fingers. I tightened them up and found all of the lugnuts were loose and conveniently the tire monitor system is intermittently coming on for the drivers side front tire….weird. I called the dealership to report this and the service advisor sounded like he could care less and was going to have the mechanic call me, why?. Still waiting on that phone call. The steering on my truck still feels loose so I will be taking it to another shop to have spitzers work checked out and to diagnose why the steering is still loose and why, conveniently, the tire pressure monitor system is now intermittently coming on. More

by LANE.BRUBAKER Verified Customer Verified Customer

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I had a scheduled oil change and was there for two hours. Which I feel is ridiculous when you have an appointment Which I feel is ridiculous when you have an appointment More

by jsigler107 Verified Customer Verified Customer

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Awsome staff helpful gets the issues solved up front on pricing and scheduling and wait time pricing and scheduling and wait time More

by jodoinbrian Verified Customer Verified Customer

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I have used you in the past for my fleet vehicles you have always been kind and courteous and completed the repairs in a timely manner. have always been kind and courteous and completed the repairs in a timely manner. More

by ctafur76 Verified Customer Verified Customer

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I wish I had asked more individuals for their names, but every person I encountered at Spitzer of Mansfield was wicked nice. They never give me a hard time when I'm running late to get my oil changed. Tim t every person I encountered at Spitzer of Mansfield was wicked nice. They never give me a hard time when I'm running late to get my oil changed. Tim took the time to answer every single (fairly stupid) question I had, including showing me the location of my windshield washer reservoir... which was super obvious... after also showing me how to open the hood. They even gave my Jeep its first desperately needed bath. I wouldn't take the time to write a novella-length comment if I didn't appreciate their customer service. . More

by cleothecutie Verified Customer Verified Customer

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Kendra and the spitzer service center are always fantastic to work with. The quality of care with the cars is matched by their quality of care with their customers. They know that keeping us on the fantastic to work with. The quality of care with the cars is matched by their quality of care with their customers. They know that keeping us on the road is an investment, but they also treat us like we are one of their own family, so they always make sure the service is safe and thorough before putting their customers back on the road. I will continue to purchase jeep when my own car is no longer driveable, solely due to the spitzer service center being so exceptional and trustworthy More

by AMANDABCROWLEY Verified Customer Verified Customer

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They did not fix my truck. I had to supply the parts because you were unable to get them. Then it took two days to install them. It worked for six days and is even worse now. I I had to supply the parts because you were unable to get them. Then it took two days to install them. It worked for six days and is even worse now. I paid almost $600 and it is not fixed. Now I was told to bring it back. They couldn't tell me when it will be fixed because they are short staffed. This is not my problem it is yours. More

by FRAZIERLINDA Verified Customer Verified Customer

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Everything was just as it should have been, great! Awesome people to wait on me! Highly appreciated!! Awesome people to wait on me! Highly appreciated!! More

by RICKBERRY17 Verified Customer Verified Customer

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Fast Friendly service. They e-mailed me Was able to get me in 45 minutes early. They e-mailed me Was able to get me in 45 minutes early. More

by twarrick47 Verified Customer Verified Customer

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