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Timothy Wolford
Timothy Wolford at Spitzer CDJR Mansfield
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Timothy Wolford

Assistant Service Manager

Spitzer CDJR Mansfield

1777 W 4th St
Ontario, OH 44906

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4.8
273 Reviews
4.8

273 Reviews

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273 Reviews of Timothy Wolford

February 15, 2025

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Employee Rating

After the original quote, more complications arose. ... The charges were much lower than I anticipated. Work was well done with the speed and expertise I trust. Hats off to all the service team and spec More

by Tom Mason
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kendra Weaver

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February 14, 2025

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Employee Rating

Tim is always wonderful. Disappointed that there were greasy footprints on car interior after service. More

by YAYASISTER
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Recommend Dealer
Yes
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February 12, 2025

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I am so pleased with my service with Spitzer! They were very professional, explained the repair needed very clearly, and were very helpful, pleasant and nice! More

by darmore
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Recommend Dealer
Yes

Other Employees Tagged: Kendra Weaver

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Feb 13, 2025

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! Providing thorough and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 04, 2025

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My service advisor, Tim, was tremendously knowledgeable and helpful during the visit. Enjoy working with Tim! More

by Gabe.mccready27
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Recommend Dealer
Yes
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Feb 05, 2025

Spitzer CDJR Mansfield responded

Gabe, Thank you for taking the time to share your experience. We are pleased to know that our service advisor Tim has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. We look forward to seeing you in the future.

January 31, 2025

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Very nice and informative. It was car washed off clean from salt, got a veteran discount thank you. More

by ozzie007!
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Recommend Dealer
Yes
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Jan 31, 2025

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! We are so glad that our team was both kind and informative throughout your visit. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

January 31, 2025

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My 22 Ram has been serviced at this dealership since buying it from them. The truck has quite a few problems for still having such low mileage. It's currently sitting at dealership waiting for more repa More

by CHRISMSNGER6
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kendra Weaver

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Jan 31, 2025

Spitzer CDJR Mansfield responded

Thank you for your time and feedback. We are sorry to hear that your 22 Ram has been having issues. We would love to speak to you more on this matter. If you would give us the opportunity, please give us a call at our dealership and ask for our Service Manager available. Thank you for your time and patience.

January 31, 2025

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Employee Rating

Everything went very good Kendra is great Spitzer is great also had alignment done to my car and I'm very happy with the results More

by Johnny
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Gilliam, Kendra Weaver

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Feb 04, 2025

Spitzer CDJR Mansfield responded

Johnny, Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. Kendra will be thrilled to hear your very kind words about her, thank you. We look forward to seeing you again when your vehicle is ready for its next service.

January 31, 2025

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Tim went above and beyond with my service needs, and updating me with all the details along the way. More

by KOVINCHICKCASSANDRA
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kendra Weaver

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Feb 04, 2025

Spitzer CDJR Mansfield responded

Cassandra, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. Tim will be thrilled to hear that you added him to your stellar review, thank you. We look forward to seeing you again when it is time for your next service.

January 31, 2025

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Employee Rating

Very friendly and worked quickly. Waiting area was comfortable and clean. Service center had battery for key fan in stock! More

by Terbo321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 04, 2025

Spitzer CDJR Mansfield responded

Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.

January 25, 2025

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Professional prompt service! Very attentive and willing to listen to my concerns. Pricing was fair. Happy to recommend them. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan was well-informed and very helpful

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Jan 27, 2025

Spitzer CDJR Mansfield responded

Brian, Thank you for your positive review and recommendation! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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