Timothy Wolford

Our van was in a shop for 3 months. Is not fixed. You guys do not know how to fix it. It is Chrysler Pacifica hybrid. End up learning that you guys moved our van to other dealer in Shel Is not fixed. You guys do not know how to fix it. It is Chrysler Pacifica hybrid. End up learning that you guys moved our van to other dealer in Shelby. Very very frustrated and not happy. More

by Mccm Verified Customer Verified Customer

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Great Allowance of time. Updated notification and coordination of issues. Easy pick up and payment for work completed reasonable. Updated notification and coordination of issues. Easy pick up and payment for work completed reasonable. More

by Josh Roelle Verified Customer Verified Customer

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Great place for service! Staff always welcoming and friendly! And the waiting area is the best!! Staff always welcoming and friendly! And the waiting area is the best!! More

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I was really happy with the way I was informed about my car and the progress car and the progress More

by Rod Verified Customer Verified Customer

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I have had my truck in for repairs with an extended warranty 2 times , it took a week to do the repairs , and the issue is still there, so I'll have to have the truck in the shop yet again for who know warranty 2 times , it took a week to do the repairs , and the issue is still there, so I'll have to have the truck in the shop yet again for who knows how long . More

by REAPER1138 Verified Customer Verified Customer

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As soon as I got my car back it had trouble starting with no trouble prior. A few days later, I had to buy a new battery, was having all kinds of issues. Not sure what they messed up with my battery doing an no trouble prior. A few days later, I had to buy a new battery, was having all kinds of issues. Not sure what they messed up with my battery doing an oil change but I will be finding somewhere else for oil changes. The employees are SO nice though which makes it hard. More

by Jenn Verified Customer Verified Customer

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These people always take great care of our vehicles. You get exactly what you need and they don't try to up-sale my wife unnecessarily stuff. No reason for us to go elsewhere! Had them rotate the 5th You get exactly what you need and they don't try to up-sale my wife unnecessarily stuff. No reason for us to go elsewhere! Had them rotate the 5th tire in on her jeep and they did no problem, other places buck that request. More

by TONY8355 Verified Customer Verified Customer

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I Was very pleased with the service I received. Everyone was very nice and polite. I will keep returning. to Spitzer Mansfield Everyone was very nice and polite. I will keep returning. to Spitzer Mansfield More

by CDEAN7981 Verified Customer Verified Customer

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The service department is always extremely helpful and friendly! Always pleased with their promptness and professionalism! friendly! Always pleased with their promptness and professionalism! More

by PKOVINCHICK Verified Customer Verified Customer

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The staff was very prompt and polite. They checked me in quick and performed the oil change quickly. Thank you!!! They checked me in quick and performed the oil change quickly. Thank you!!! More

by jwb3881 Verified Customer Verified Customer

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