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Timothy McFarland
Timothy McFarland at Honda Westborough
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Timothy McFarland

General Sales Manager

Honda Westborough

350 Turnpike Rd, Rte. 9
Westborough, MA 01581

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4.5
10 Reviews

Dealership Experience

5 yrs, 9 mos

4.5

10 Reviews

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10 Reviews of Timothy McFarland

April 07, 2025

Dealership Rating
Employee Rating

I never thought it would be possible for a dealership to have such a bad service. The "Manager" Tim was extremely unpleasant and rude, if this gentleman don't have the skills to work with the public, then m More

by luciacarapeta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Apr 07, 2025

Honda Westborough responded

I'm sorry to hear about your experience with our service. We strive for professionalism and courtesy, so it's concerning to learn that this wasn't reflected during your visit. I would appreciate the opportunity to discuss this further and address any concerns you may have. Please feel free to reach out at your convenience. Thank you, James A. Bulger - General Manager - james@hondawestborough.com

May 19, 2024

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Great dealer was able to give me my price great deal unbelievable, service great great people love this dealership More

by jeff.carrazzone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Toan Lam

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May 20, 2024

Honda Westborough responded

We're delighted to know you had such a positive experience at Herb Chambers Honda of Westborough! It's fantastic that our team was able to provide excellent service and secure the deal you were looking for. Thanks for your support, we appreciate it!

May 21, 2024

jeff.carrazzone responded

Great dealership would use the again in the future

April 01, 2024

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Employee Rating

It was a great experience as usual. Avien was thorough and went through all aspects of the car. Couldn’t be happier. More

by Jaher2
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: James A. Bulger

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Apr 01, 2024

Honda Westborough responded

We're delighted to know that you had a great experience with us at Herb Chambers Honda of Westborough. It's wonderful to see Avien was able to assist thoroughly! Enjoy your new ride and thank you for the review!

January 14, 2024

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I was fortunate today finding a great car with an excellent customer service. David was great! Thank you very much! I just became a loyalty customer! More

by Erica Batista
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Norman Methe, David Yang, Michael Kelley, David Sneade, Ara Tashjian, Scott Sundlie, Perkins Louis

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Jan 16, 2024

Honda Westborough responded

Hi Erica! We're so glad to know that you had a great experience with David at Herb Chambers Honda of Westborough. Thanks for becoming a loyal customer! Enjoy your car!

January 03, 2024

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Employee Rating

I HAD A VERY GOOD EXPERIENCE,very good price,it's a nice dealership to buy a car More

by Joselice lobo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Norman Methe, David Yang, Michael Kelley, Toan Lam, David Sneade, James A. Bulger, Ara Tashjian, Scott Sundlie, Perkins Louis

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Jan 03, 2024

Honda Westborough responded

Hi Joselice! Thank you for leaving us this five-star review and kind words about our sales team at Herb Chambers Honda of Westborough! We'll see you next time!

December 27, 2023

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Employee Rating

Great service and timely. Bryana takes care of business as professional as one could ask for. Highly recommended. More

by Chromatic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Yang, Michael Kelley, James A. Bulger, Perkins Louis

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Jan 02, 2024

Honda Westborough responded

Thank you for the 5-star rating! We're delighted to know that Bryana provided you with such professional service at Herb Chambers Honda of Westborough. We appreciate your recommendation and see you again! Have a great ride!

October 31, 2023

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Very professional staff. Met sales manager and general manager. No pressure at all Patrick & Alex did a great job. Glad I purchased a vehicle there. More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Toan Lam, James A. Bulger , Patrick & Alex

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Nov 01, 2023

Honda Westborough responded

Hey Bob, thank you for the positive review! We're happy to know that Patrick and Alex made your purchase experience at Herb Chambers Honda of Westborough a positive one. We'll see you next time! Enjoy your new ride!

July 11, 2023

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Employee Rating

Very meticulous. Able to negotiate a new lease payment lower than our old one. Happy with our results. Seller very thorough about following up with us. More

by spiralagnus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Avein

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Jul 11, 2023

Honda Westborough responded

Thank you for the positive review! We're happy to hear that our team at Herb Chambers Honda of Westborough helped you with your car-leasing process. We appreciate your business and hope you enjoy your new ride!

April 29, 2023

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David Wyman was very professional, friendly and knowledgeable about the 2023 CRV hybrid I purchased. I mostly appreciated his low key approach in working With me. No high pressure!! He answered More

by Leslie Chamberlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Toan Lam, James A. Bulger

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May 02, 2023

Honda Westborough responded

Leslie, we're thrilled to hear that you had a great experience with David and the team here at Herb Chambers Honda of Westborough! We hope you enjoy your new CR-V Hybrid and look forward to seeing you again in the future. Take care!

November 25, 2022

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Excellent job by everyone I worked with, they were all very helpful and walked me through buying the car. More

by rosario.daisy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Toan Lam

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Nov 28, 2022

Honda Westborough responded

We're thrilled to hear you had a great experience with our Herb Chambers Honda of Westborough team! Enjoy your new vehicle and please don't hesitate to reach out if we can be of service again in the future!