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Timothy Mack
Timothy Mack at Tamiami Hyundai

Timothy Mack

Courtesy Fleet Manager

Tamiami Hyundai

6780 Airport Pulling Rd N
Naples, FL 34109

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4.7
27 Reviews
4.7

27 Reviews

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27 Reviews of Timothy Mack

May 17, 2025

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Employee Rating

Everyone is very welcoming. I wish there were more communication during the process though. The gentleman that gives loaners is beyond courteous and helpful. More

by JDUNZ
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Ruis, Jorge Sierra

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May 19, 2025

Tamiami Hyundai responded

Thank you for your feedback! We're glad to hear our team was welcoming and that the loaner service stood out. We'll work on improving communication during the process at Tamiami Hyundai.

May 13, 2025

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If you want your vehicle to just sit at this dealership for months with no service, then this is the place for you! The vehicle greatly depreciated by sitting in direct Florida sun for 4 months straight. I More

by JEALUNDIN
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Recommend Dealer
No
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May 14, 2025

Tamiami Hyundai responded

I sincerely apologize for the length of time it took to complete the repairs on your vehicle. Repairs of this nature must be handled by a Hyundai-certified technician who is specifically trained and qualified for this level of work, and scheduling accordingly can sometimes extend the timeline. It is never our intention for any guest to leave dissatisfied. I completely understand your frustration, especially after the time your vehicle spent at an independent shop before being referred to us as well. Processing warranty claims on 10-year-old, high-mileage vehicles requires significant time, attention, and coordination — and I’m pleased that our team was ultimately able to complete the necessary repairs and get you back on the road with a running vehicle — with Hyundai covering the bulk of the costs. Thank you again for your patience, and we wish you many safe and happy miles ahead.

May 08, 2025

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My car was in service since 12/13/2024. When I got home I noticed a piece of the sunroof flew off on the ride home. I called to inform the service department in the morning and they said th More

by PADRONMARIA
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Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Josh Gonzalez

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May 08, 2025

Tamiami Hyundai responded

I'm sorry to hear about your experience with the sunroof and loaner vehicles. We strive for better communication and cleanliness standards, so it's disappointing to learn we fell short here. Please reach out when you have a moment; I’d like to help resolve these issues promptly. Thank you, Joy Zellers-Rautenkranz - Operations Manager - (239) 417-1222 ext. 3231 - hyundaimanager@gotamiami.com

May 03, 2025

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Very professional and helpful. I was taken care of in a timely manner. A very goid experience. More

by murtlandpam
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Francis Fernandez

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May 05, 2025

Tamiami Hyundai responded

Thanks for working with us! We are glad to hear that our Tamiami Hyundai team provided excellent service.

May 03, 2025

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Except for the fact they are renovating and it’s kind of a mess the service is still the same easy experience. More

by KAWSORO
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Ruis, Jorge Sierra, Alejandra Quintana, Richeka "Ricky" Providence, Linda Midlam, Josh Gonzalez, Alexandra Celis

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May 05, 2025

Tamiami Hyundai responded

We're glad to hear that the renovations didn't impact your experience at Tamiami Hyundai! We appreciate your understanding and look forward to serving you in our updated space soon. Thanks for sharing this feedback!

April 26, 2025

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Fast professional easy to read recommendations with pricing right there smoothe entry and exit. Alejandra was great More

by A.HENNESSY68
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Alejandra Quintana

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Apr 29, 2025

Tamiami Hyundai responded

We're delighted to hear that Alejandra and the Tamiami Hyundai team provided a smooth experience for you. Thanks for sharing your feedback!

April 15, 2025

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Excellent service overall. Everybody that worked there was professional and attentive. The lobby was nicely laid out for our convenience during wait. More

by jimboscarpelli
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Recommend Dealer
Yes
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Apr 15, 2025

Tamiami Hyundai responded

We're delighted to hear you had an excellent experience with our team at Tamiami Hyundai! Thank you for sharing this feedback!

April 05, 2025

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Happy with service, quick in and out. Very clean building. Staff was friendly. A very happy and satisfied customer. More

by joefielding
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Banks, Linda Midlam

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Apr 07, 2025

Tamiami Hyundai responded

Joe, we're delighted to hear you had a positive experience with our team at Tamiami Hyundai. Thank you for your kind words and support!

April 02, 2025

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On this particular day I was mislead about wait time and why there was such a long wait. More

by doyletrio
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alejandra Quintana

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Apr 03, 2025

Tamiami Hyundai responded

We apologize for the longer-than-expected wait time you experienced and will be sure to improve our communication with customers in the future. Please reach out directly if there are any additional unresolved concerns we can address. Thank you.

March 30, 2025

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Employee Rating

Service center was very hospitable. The check in was efficient. Services were completed as expected. Smooth experience. More

by cultmojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Ruis, Jorge Sierra, Alejandra Quintana, Richeka "Ricky" Providence, Linda Midlam, Josh Gonzalez, Alexandra Celis , Ryan Pereiras

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Apr 01, 2025

Tamiami Hyundai responded

Thank you for sharing your experience with us! We're delighted to hear that our Tamiami Hyundai service center provided a smooth and efficient visit. We look forward to serving you again in the future!

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