Tim Zastrow
Tim Zastrow at Luther Family Ford

Tim Zastrow | Page 5

Ford Master Certified Sales Consultant

Luther Family Ford

3302 36th St S
Fargo, ND 58104

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177 Reviews
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177 Reviews

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177 Reviews of Tim Zastrow

February 13, 2023

Dealership Rating
Employee Rating

Did great job with my Raptor order. Sales and finance made it a quick process. More

by kddoyel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 01, 2023

Dealership Rating
Employee Rating

Tim Z was very helpful and went the extra mile to meet our strange request. More

by sahrr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ethan Anderson, Ben Meyer

January 28, 2023

Dealership Rating
Employee Rating

They have a great staff in the office, in the service area, and especially in the sales area. Tim Zastrow was the answer to my great need for a new vehicle when my favorite car was totaled in a collisio More

by LAV75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 25, 2023

Dealership Rating
Employee Rating

Z was patient and extremely professional when dealing with my company and it made for an easy transition into a new car. More

by DARIN.TWETEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 15, 2023

Dealership Rating
Employee Rating

I felt the dealership was very helpful all around. The other thing I really enjoyed was that they were not pushy and gave you all the time you needed to process before making your decision! More

by june61614
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Meyer

January 14, 2023

Dealership Rating
Employee Rating

They went the extra mile for us. We have only positive feelings about our experience. We look forward to a continued great relationship with them. More

by dukesny
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Gianakos

January 13, 2023

Dealership Rating
Employee Rating

They screwed me on an air cleaner filter. charged me 10 dollars to install. Never told me about that charge never receive coupons anymore. Why waste time filling out questionaires. More

by garyohnstad5375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2023

Luther Family Ford responded

Good Afternoon, I have attempted reaching out to you directly but have been unable to get through. My Quick Lane staff is instructed to quote all costs up front prior to replacement. The price is generally quoted as installed. If my staff did not quote the total pricing I apologize as that is not our process. I had already issued you a refund of $9.80 in FordPass rewards, you can verify that in your FordPass account. I am very easy to be reached and always try to be fair with my guests. FordPass Rewards allows our guests to be rewarded for every visit and has taken the place of coupons.

January 07, 2023

Dealership Rating
Employee Rating

The dealership has always been great with their service and prices. They got the car in and out promptly and got me on my way More

by LKD49US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 30, 2022

Dealership Rating
Employee Rating

Tim Z was Vary helpful kind and got me through getting the vehicle made shur that I know everything More

by zimney2010
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

December 08, 2022

Dealership Rating
Employee Rating

Tim Z - great customer service and very knowledgeable. Didn’t feel like the typical “pushy salesman.” Only talked about things I was interested in purchasing. More

by Gus Kueber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Gianakos

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