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Tim Woodall
9 Reviews
9 Reviews of Tim Woodall
December 28, 2024
Mismanagement, Denial, and Lack of Accountability: After an oil change performed by Indy Honda, my vehicle suffered catastrophic engine failure. Multiple independent parties—includi Accountability: After an oil change performed by Indy Honda, my vehicle suffered catastrophic engine failure. Multiple independent parties—including my repair dealership (a certified Honda dealership), an inspection company, and Honda Corporate—identified negligence by Indy Honda as the cause. I provided clear evidence to support this, including a third-party warranty inspection report, photographic proof of the drain plug resting in the oil pan and the resulting engine damage, and verbal confirmations from experts affirming the connection to Indy Honda’s service. Despite this, the general manager and associates dismissed my evidence as “hearsay” and instead relied solely on their internal inspection to deny responsibility. This selective dismissal of third-party findings and expert opinions reflects a troubling unwillingness to take accountability for their mistake. The financial impact of this failure exceeded $7,000, yet Indy Honda only offered a $1,000 "goodwill" payment, which is a fraction of the costs I incurred. To make matters worse, Rohrman Cares, which initially reached out after my first review and promised mediation, failed to follow through despite multiple attempts to contact them. This experience has left me feeling deeply frustrated and disheartened. Businesses should act with integrity and transparency, especially when their actions harm their customers. Unfortunately, Indy Honda has shown a pattern of denial and avoidance instead. Proceed with caution if considering their services. More
by DaniC96
Other Employees Tagged: Jason Nowling, Justin Schoettle, Kevin McDaniel, Nick Renier, Trey Rohrman, Brianna Modugno, Jadon Landis, Kelsie Becher , Heath Grepke, the front desk receptionist, and David Piercefield
June 18, 2022
I really was pleased with my experience at Indy Honda. Everyone was so nice and helpful. They weren’t pushy like most salesman at other care lots. I will definitely recommend them. Everyone was so nice and helpful. They weren’t pushy like most salesman at other care lots. I will definitely recommend them. More
by N.WALLACE3825
Verified CustomerOther Employees Tagged: Jason Nowling, Justin Schoettle, Nick Renier, Chance Aubrey, Trey Rohrman , Pete Balderas, Nick Goodrich, Justin Rector
January 10, 2022
Great service and they dropped us off and picked us up from the mall while they were working on our car. Thank you! Everything was repaired perfectly from the mall while they were working on our car. Thank you! Everything was repaired perfectly More
by FRANKSFINELEATHER
Other Employees Tagged: Jason Nowling, Justin Schoettle, Kevin McDaniel
December 24, 2020
Dropped off wife’s car for oil and recalls. Picked it up 4-5 hours later and dropped off my car for oil and 1 recall, said it would be an hour. Went back 2 hours later, still not done yet. Waited 1/2 hour a 4-5 hours later and dropped off my car for oil and 1 recall, said it would be an hour. Went back 2 hours later, still not done yet. Waited 1/2 hour and went to check on status, they hadn’t even started working on the vehicle - got keys and left. I had gotten a babysitter and arranged to have this done and taken care of. Now my car still needs an oil change and recall fixed. Now one hour has turned into another trip to the dealer and more wasted time and that pisses me off. More
by NRPAULIN
Other Employees Tagged: Jason Nowling, Justin Schoettle, Kevin McDaniel , Chris Belt, Jeff McNeeley, Jim Mills, Ryan Piercy, Heather Schultz, Marshall Wilson
August 19, 2020
Indy Honda is a great dealership, with great knowledgeable people, who are always ready and willing to help with a smile. I wouldn’t take my car anywhere else to get serviced. knowledgeable people, who are always ready and willing to help with a smile. I wouldn’t take my car anywhere else to get serviced. More
by BHAGGARD0925
Other Employees Tagged: Jason Nowling, Justin Schoettle, Kevin McDaniel , Chris Belt, Jeff McNeeley, Jim Mills, Ryan Piercy, Heather Schultz, Marshall Wilson
July 04, 2020
Jake did a very good job working with us. When we go car shopping again I hope to work with Jake again. He is a very nice young man. shopping again I hope to work with Jake again. He is a very nice young man. More
by DAVENEILD.DN
Other Employees Tagged: Justin Schoettle, Jake Lindsay , Jeff McNeeley, Ryan Nesta
May 13, 2020
Amazed at the quick service and can do attitude. Tim has always taken good care of us and the service here is superb! Will continue to be customers here for many years to come! always taken good care of us and the service here is superb! Will continue to be customers here for many years to come! More
by MARKJULIETHOMAS
May 08, 2020
Friendly prompt customer service. Jeff, Marshall,Tim and TK are all very helpful and attentive. Communication with the customer is always prompt, friendly and reliable. TK are all very helpful and attentive. Communication with the customer is always prompt, friendly and reliable. More
by INDY717
Other Employees Tagged: Teresa King , Jeff McNeeley, Marshall Wilson
April 20, 2020
Always the best service, hands down. Very professional, and caring. There’s no other place I would go to buy a car or service my car. and caring. There’s no other place I would go to buy a car or service my car. More
by BHAGGARD0925
Other Employees Tagged: Kevin McDaniel
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