Tim Werking

Was low balled on trade in for the f150 with 1950 miles. Over charged for f150. Over charged for f150. More

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I've been please so far. I have not yet completed my purchase, but Tim has been very helpful and responsive to my questions. I'm hoping to complete the deal in about a month I have not yet completed my purchase, but Tim has been very helpful and responsive to my questions. I'm hoping to complete the deal in about a month. More

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My experience with this dealership and salesperson was very good. I would certainly recommend a perspective car buyer to give consideration to visiting Mike Castrucci Ford. very good. I would certainly recommend a perspective car buyer to give consideration to visiting Mike Castrucci Ford. More

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Salesman was very helpful getting the vehicle ordered. When vehicle was delivered the finance person was informative about extended warranties and lost key warranties. Salesman was very helpful with optio When vehicle was delivered the finance person was informative about extended warranties and lost key warranties. Salesman was very helpful with option content on vehicle. More

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Excellent customer service all around. We bought our vehicles (2) last year from Tim Werking. That experience was a wonderful one for both my wife and me. The relationship we developed with We bought our vehicles (2) last year from Tim Werking. That experience was a wonderful one for both my wife and me. The relationship we developed with Tim is one of trust and mutual respect. I recommend Castrucci and specifically Tim to anyone I know looking for a vehicle. He made the whole buying process a great experience both times. I have never been one to have a car dealer service my vehicle(s). I typically would do the "easy" stuff myself. We have taken our vehicles to Castrucci (Alexandria) for two (2) oil changes and tire rotations. (they are both 2014s but there are only about 10k miles on each of them). The service folks are wonderful to work with. When we do come in for service, we seek Tim out and unless he is busy with someone, he always takes time to talk with us and answer questions about the "new" vehicles. I am not sure exactly who we deal with in service, I assume it's Rod at the Service desk and we dealt with two different finance folks when we bought the vehicles. Both were great and explained everything to us. The only negative thing I have to say is the last time we brought our vehicles in for oil changes, the tech forgot to replace the oil fill cap on the F150. When I got home I notice the hood was raised on the drivers side of the vehicle. I raised the hood and found the cap on the drivers fender well holding the hood up. Not a big deal. I replaced the cap and all is good. If I had never done that myself, I might have gotten a little more excited about it. As I mentioned before, I recommend Castrucci/Tim to anyone that mentions they are looking for a vehicle. More

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Excellent Great sales experiences with Tim Werking and an equally good service experiences with Bill Ritchie. I have purchased 2 new Lincolns from Castrucci and Great sales experiences with Tim Werking and an equally good service experiences with Bill Ritchie. I have purchased 2 new Lincolns from Castrucci and these will likely not be the last. More

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