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Tim Thornton
Tim Thornton at Porsche Orland Park, A Joe Rizza Dealership
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Tim Thornton

Service Director

Porsche Orland Park, A Joe Rizza Dealership

8760 West 159th Street
Orland Park, IL 60462

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4.8
103 Reviews
4.8

103 Reviews

Write a Review

103 Reviews of Tim Thornton

November 17, 2024

Dealership Rating
Employee Rating

Every one at Porsche Orland Park was fantastic. I couldn't ask for a better experience. More

by TONYRIZZA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Caruso, Chris Chojnowski, Robert Belcher, Tony Busuego, Tony Rizza, Philip Rizza, Rachel Davis

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Nov 18, 2024

Porsche Orland Park, A Joe Rizza Dealership responded

Hi Tony: It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Porsche Orland Park, A Joe Rizza Dealership!

November 14, 2024

Dealership Rating
Employee Rating

I was so out done with one situation I forgot about the rest of the problems they caused so I just took care of it myself More

by YAZY96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rachel Davis

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Nov 18, 2024

Porsche Orland Park, A Joe Rizza Dealership responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 08, 2024

Dealership Rating
Employee Rating

Overall great work by service dept. , Service advisor kept well informed throughout the process! Very satisfied!! More

by Vdambro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mohamed Aboutabl, Chris Chojnowski, Tony Busuego, Rachel Davis

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Nov 11, 2024

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership.

November 05, 2024

Dealership Rating
Employee Rating

Excellent customer service and repaired my vehicle in a timely manner. Hand washed my vehicle at no charge More

by NASSERZEGAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Busuego, Rachel Davis , Mark technician

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Nov 06, 2024

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 27, 2024

Dealership Rating
Employee Rating

I had a wonderful experience during my vehicle’s servicing at the Tinley Park Porche Dealership. Fast, professional, and courteous service! More

by D.ARNOLD0164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Busuego, Rachel Davis

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Oct 28, 2024

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 26, 2024

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Employee Rating

Very professional, polite inpatient. Very knowledgeable at the job and the task that needed to be completed. More

by greg schilling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Busuego, Rachel Davis , Frank Caruso was very enthusiastic and has good eye contact

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Oct 27, 2024

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you, Greg, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 24, 2024

Dealership Rating
Employee Rating

The team in Orland park is always friendly & helpful. The experience is like no other. I always look forward to my visits to the dealership for service or shopping for a new vehicle. More

by SWIRB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Caruso, Tony Busuego, Rachel Davis

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Oct 25, 2024

Porsche Orland Park, A Joe Rizza Dealership responded

Thanks for sharing your thoughts about your experience with Porsche Orland Park, A Joe Rizza Dealership. We appreciate your business and hope to see you again soon!

October 10, 2024

Dealership Rating
Employee Rating

Frank was awesome. . Love my car and was worth the wait. Great communication and the experience was fantastic. More

by ADBERRY22
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Caruso, Chris Chojnowski

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Oct 11, 2024

Porsche Orland Park, A Joe Rizza Dealership responded

We are very happy to hear that Frank provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 08, 2024

Dealership Rating
Employee Rating

Great service Great customer support service completed on time Loaner car service as promised Follow up call More

by RMIGUEL90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Busuego

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Oct 09, 2024

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Porsche Orland Park, A Joe Rizza Dealership to be a positive one. Please don't hesitate to reach out if you need anything else.

September 13, 2024

Dealership Rating
Employee Rating

Tony was helpful, but the service department Took a long time to get my IMS bearing installed after giving them the go ahead. I checked to see if my car was finished after a week and they had not yet ordere More

by r.stuart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Busuego, Rachel Davis

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Sep 16, 2024

Porsche Orland Park, A Joe Rizza Dealership responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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