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Tim Thornton
Tim Thornton at Porsche Orland Park, A Joe Rizza Dealership
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Tim Thornton

Service Director

Porsche Orland Park, A Joe Rizza Dealership

8760 West 159th Street
Orland Park, IL 60462

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4.8
108 Reviews
4.8

108 Reviews

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108 Reviews of Tim Thornton

December 14, 2024

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Employee Rating

I recently visited the service department and had Tony as my adviser and I was thoroughly impressed with the experience. The staff was friendly and knowledgeable. The service was completed on time. . The wa More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Busuego, Rachel Davis

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Dec 15, 2024

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you, Kevin, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 14, 2024

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Employee Rating

The service is always outstanding and professional. I feel safe and I have great confidence in your mechanics. More

by REYNOLDS-WAYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Busuego, Rachel Davis

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Dec 15, 2024

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 07, 2024

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Employee Rating

Great job by everyone! Always a good experience from beginning to end. A pleasure doing business with this dealership. More

by CRAIGARNOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Busuego, Rachel Davis

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Dec 09, 2024

Porsche Orland Park, A Joe Rizza Dealership responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Craig, and look forward to your next visit.

December 07, 2024

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Employee Rating

My front differential was not reinstalled properly. Because of the incompetence I had in the past I'm afraid to bring it in as well as being charged more for something I shouldn't have to pay. More

by 88hwks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Frank Caruso, Robert Belcher, Tony Rizza , Service manager Mark excellent

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Dec 12, 2024

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

November 26, 2024

Dealership Rating
Employee Rating

Great service & Courteous Professional staff,service was done promptly,also I love the coffee and oatmeal cookies.Thanks Again More

by marting328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Davis

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Nov 27, 2024

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Porsche Orland Park, A Joe Rizza Dealership.

November 17, 2024

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Employee Rating

Every one at Porsche Orland Park was fantastic. I couldn't ask for a better experience. More

by TONYRIZZA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Caruso, Chris Chojnowski, Robert Belcher, Tony Busuego, Tony Rizza, Philip Rizza, Rachel Davis

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Nov 18, 2024

Porsche Orland Park, A Joe Rizza Dealership responded

Hi Tony: It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Porsche Orland Park, A Joe Rizza Dealership!

November 14, 2024

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Employee Rating

I was so out done with one situation I forgot about the rest of the problems they caused so I just took care of it myself More

by YAZY96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rachel Davis

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Nov 18, 2024

Porsche Orland Park, A Joe Rizza Dealership responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 08, 2024

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Employee Rating

Overall great work by service dept. , Service advisor kept well informed throughout the process! Very satisfied!! More

by Vdambro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mohamed Aboutabl, Chris Chojnowski, Tony Busuego, Rachel Davis

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Nov 11, 2024

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership.

November 05, 2024

Dealership Rating
Employee Rating

Excellent customer service and repaired my vehicle in a timely manner. Hand washed my vehicle at no charge More

by NASSERZEGAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Busuego, Rachel Davis , Mark technician

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Nov 06, 2024

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for choosing Porsche Orland Park, A Joe Rizza Dealership. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 27, 2024

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Employee Rating

I had a wonderful experience during my vehicle’s servicing at the Tinley Park Porche Dealership. Fast, professional, and courteous service! More

by D.ARNOLD0164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Busuego, Rachel Davis

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Oct 28, 2024

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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