Tim Spivey
Service Advisor
Gastonia Chevrolet Cadillac Buick GMC
831 South Main Street
Lowell, NC 28098
18 Reviews
Write a Review18 Reviews of Tim Spivey
August 24, 2021
This story begins never judge a book by its cover🤔 so I hand my registration to the service Tim SPIVEY. Since I’m new to the area did not have time to change the registration since I’ve only been here for hand my registration to the service Tim SPIVEY. Since I’m new to the area did not have time to change the registration since I’ve only been here for a couple weeks so it says New Jersey. He immediately tells me he can’t do the airbag recall for me that I would be more than easy for me to just have a dealer buy me do it 🤔I kind of fell that was amusing 🤠really I said well I happened to now live here also .I happen to be off work early at 2:00 PM I said when can you do it next 🧐Wednesday of next week wow. So now this is what I observed because I happen to be very observant 🙂was four salesman sitting under an awning two on golf a golf carts ready to cut off the other four for a sale. service department look like the Maytag washing machine repair man advertisement 🤣with no business ....one man was waiting in the waiting area 😁wow they must’ve really been backed up however to be blown off immediately. With an assumption I was not from the area not good.what if i I had a breakdown and I needed help couldn’t rely on this Chevy dealer😡 I thought that’s why we buy Chevys so that we have excellent service 😟sorry to say but someone with that kind of demeanor I wouldn’t let them fix my golf cart 😨. Because I’m sure if they did something wrong they would not live up to their mistake or at least come to a Customer friendly solution. I must say In today’s time there are plenty of qualified people out of work or maybe they don’t wanna work the end result is was not a pleasurable experience whatsoever again this was for a recall from Chevy for an airbag I guess because they weren’t charging you for a ton of other stuff was not making sufficient amount of money💸💵💰 you became a second-class citizen anyhow choose your dealership wisely More
May 19, 2018
weekend tire repair I was an un-scheduled walk in this morning. Tim worked me into his busy plans and got the tire fixed . I have been using them for many years. Worked I was an un-scheduled walk in this morning. Tim worked me into his busy plans and got the tire fixed . I have been using them for many years. Worked with Tim. Great job. More
October 21, 2017
Saved Vacation Key fob goes bad while on vacation plus a tire sensor. Key fob and tire sensor were replaced but while replacing the sensor a dangerously worn tire w Key fob goes bad while on vacation plus a tire sensor. Key fob and tire sensor were replaced but while replacing the sensor a dangerously worn tire was found and replaced. Saved the vacation twice. More
October 20, 2017
Lousy service I brought my 2015 Sierra for repair where it takes a couple seconds for the transmission to engage after moving the selector to drive. This usually ha I brought my 2015 Sierra for repair where it takes a couple seconds for the transmission to engage after moving the selector to drive. This usually happens after sitting for 8-10 hours. The truck will actually roll backwards if it's on any kind of incline. They called me after having it for only 2 hours and told me that there were no error codes showing, so there's no problem. They didn't even try to duplicate the problem. More
August 24, 2017
GREAT SERVICE.. Tim Spivey is the best. He is always friendly, always explain what is going on with the vehicle and the most important part is that he will give me a Tim Spivey is the best. He is always friendly, always explain what is going on with the vehicle and the most important part is that he will give me an honest opinion. Thank you for always taking such good care of my vehicles so that I do not have to worry about being stranded More
August 17, 2017
Great Service Tim Spivey is the best. Always great, friendly service. He makes sure my car is taken care of fairly and honestly so I never have to worry about car Tim Spivey is the best. Always great, friendly service. He makes sure my car is taken care of fairly and honestly so I never have to worry about car trouble when I travel. More
March 11, 2017
Excellent Service Tim Spivey is excellent, always takes good care of my car and me, never suggests doing things that are not necessary. I feel I can totally trust him Tim Spivey is excellent, always takes good care of my car and me, never suggests doing things that are not necessary. I feel I can totally trust him with my car and to do the right thing."|" More
February 23, 2017
Great service Every time I visit McKenney Chevrolet I am treated with respect by the staff. I'm a repeat customer because I can be assured that I am treated fairly Every time I visit McKenney Chevrolet I am treated with respect by the staff. I'm a repeat customer because I can be assured that I am treated fairly being a woman and the only recommendations I'm getting for my vehicle are ones that are actually needed. The prices are fair and the ease of appointments is great. I recommend McKenney to everyone I know. More
Other Employees Tagged: David Horne
January 31, 2017
Great Service Always great service with McKinney's service department. Ryan Gant and Cliff Calvert always make you feel like family and go out of their to make sur Always great service with McKinney's service department. Ryan Gant and Cliff Calvert always make you feel like family and go out of their to make sure everything is right and if it's not they will make it right. I have been with them for 20 years and you want find a finer group of people that stands behind what they do. More
Other Employees Tagged: Ryan Ghantt , Clif Calvert
January 18, 2017
Service Dept. We have taken our cars to McKenney for service for several years now. Any time we had a service issue that required multiple tries to fix, it was obv We have taken our cars to McKenney for service for several years now. Any time we had a service issue that required multiple tries to fix, it was obvious the service adviser and technicians were trying hard to solve the problem. And they have quite a challenge with a 2000 Pontiac Sunfire with 196,000+ miles on it that was salvaged years ago! We've known Tim Spivey for 20 years so we usually work with him but we've found Clif Calvert and other advisers to be dependable as well. We do have a struggle paying the charges sometimes but occasionally McKenney has special service deals to help. Wallace & Lorelei Garrett More
Other Employees Tagged: Ryan Ghantt , Clif Calvert