Tim Sheridan

If I could give it zero stars, I would. Scheduled an oil change with tire rotation, multi point inspection, etc. Get the call, go pick it up and they only change the oil. I also asked th Scheduled an oil change with tire rotation, multi point inspection, etc. Get the call, go pick it up and they only change the oil. I also asked them to check the water pump, as this was replaced last year under warranty and is giving problems again. Also, the clerk wouldnt let me use ford rewards points to pay, because she “didn’t know what to do”. The service advisor at check in was extremely rude. I’ll gladly drive the 20+ minutes to Porter ford for future service. More

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Mr Diaz was great, made the appointment met me at the door and made it a simple process. door and made it a simple process. More

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I was told I needed a whole new engine, and I didn't. I just needed my spark plugs changed and that was the reason I brought my truck in the first place. I eventually got someone that did just that and m I just needed my spark plugs changed and that was the reason I brought my truck in the first place. I eventually got someone that did just that and my truck runs fine now. My truck has low miles for the year and I was disappointed that I couldn't get what I asked for taken care of. I also know that for the vehicle I have, it's not a easy job and they told me that by just dismissing me rather than fix the problem I went there for respectfully speaking. More

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I’ve been dealing with Sheridan Ford for fifteen years and I have had nothing but Great service from them. They have been kind, courteous and very responsive with any of my needs. I wouldn’t go to any oth and I have had nothing but Great service from them. They have been kind, courteous and very responsive with any of my needs. I wouldn’t go to any other dealership. More

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It was a great experience. They understand customer’s needs and try their best to meet the same. I could get my dream car with the help of them. They understand customer’s needs and try their best to meet the same. I could get my dream car with the help of them. More

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Dave and finance staff sayed late on a Saturday to start working a deal with me even though I showed up 10 minutes before they closed! Excellent service. Got me an awesome rate and right at my budget number working a deal with me even though I showed up 10 minutes before they closed! Excellent service. Got me an awesome rate and right at my budget number. Dave was awesome threw the process. Came back on Monday to finish the deal and was in and out in less then an hour. Couldn't ask for a better experience! Would highly recommend. More

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Sheridan has been my place to go for quite a few years. They are very friendly and try get what you need They are very friendly and try get what you need More

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They are attentive and care about what you need. I will always go back there I will always go back there More

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Disappointed in surcharge for credit card. Should put a notice about this in your appt. Reminder emails. Day of service is too late to prepare with cash. Should put a notice about this in your appt. Reminder emails. Day of service is too late to prepare with cash. More

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I had car. problem car sheild whenni started off they wanted charge me aroundml $1000 the car handle inpah oop 315.00.then whenngomto oay a rep.asked me if i cou problem car sheild whenni started off they wanted charge me aroundml $1000 the car handle inpah oop 315.00.then whenngomto oay a rep.asked me if i could spell.fifteen i felt veey comfortable.imwas glad to get my car back i been coming to sh ford since 2016 this never had this experience i will not purchase from this place again better customer svc treat people the same.my money is green just as good as any one else More

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