Tim Shaffer
Tim Shaffer at Porsche Plano
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Tim Shaffer

Service Advisor

Porsche Plano

5924 West Plano Pkwy
Plano, TX 75093

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4.9
103 Reviews
4.9

103 Reviews

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103 Reviews of Tim Shaffer

February 03, 2025

Dealership Rating
Employee Rating

Tim Shafer is amazing. Have been working with Tim for over 13 years on 3 different cars, and his consistency and availability is greatly appreciated. More

by B G
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

January 26, 2025

Dealership Rating
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Tim S in the service department is fantastic and makes a big and positive difference! More

by not me
Service Price Transparency
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Recommend Dealer
Yes
Jan 31, 2025

Porsche Plano responded

Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

January 21, 2025

Dealership Rating
Employee Rating

The service advisors did a nice job of explaining the nature of the services and following up on status. More

by Phil E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2025

Porsche Plano responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 13, 2024

Dealership Rating
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Best Porsche service department is at Porsche of Plano! Tim Schaffer is awesome and always takes great care of our cars! More

by Cargirl
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Marsh

Dec 14, 2024

Porsche Plano responded

Hi Cargirl, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 28, 2024

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Professional staff and John Gladwill is the best. Always a pleasure to deal with Porsche Plano More

by dmhodges911
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Larry Irby, Aaron Woods, John Gladwill

Nov 01, 2024

Porsche Plano responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 22, 2024

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Best dealership ever. Always get my needs met. Very clean and comfortable waiting area. Tim Schaffer takes great care to get the job done. More

by carolbracken
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 24, 2024

Porsche Plano responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 07, 2024

Dealership Rating
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Exceptional service, exceptional dealership! You will not be disappointed by the customer service she received buying the car owning the car selling the car. More

by Drafon1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Laurenzi, David Loder, Isaac Madrid, Mike Marsh, SCOTTY

Oct 12, 2024

Porsche Plano responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 27, 2024

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Employee Rating

They were friendly and provided regular updates on service status Repairs function well with no issues More

by puffin0763
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 02, 2024

Porsche Plano responded

Hi, we appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 13, 2024

Dealership Rating
Employee Rating

Been working with this dealership for 20 years. They are reliable and always professional. Tim Shaffer has been my service advisor for years. He is the best. I trust him and i respect his professi More

by bollingerfsl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Porsche Plano responded

Hi, we're happy you found our staff to be so supportive during your experience here at Porsche Plano. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 04, 2024

Dealership Rating
Employee Rating

John Gladwill and Tim Shafer really help with our cars. John handles everything to keep my 911 in top shape for track events. Tim has been our go to adviser for 10 years and always made us feel like his mo More

by FHoladay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gladwill

Sep 06, 2024

Porsche Plano responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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