Tim Powell

Philip and Tim were simply fantastic to work with. I was an out-of-state buyer, and they made the process of purchasing seamless. I appreciated the atmosphere of trust and absence of “gotchas." Would I was an out-of-state buyer, and they made the process of purchasing seamless. I appreciated the atmosphere of trust and absence of “gotchas." Would absolutely buy again from Hendrick of Woodbridge. More

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Management is warm and helpful, coworkers are friendly, and the benefits are excellent. I've been here about three and a half years and I highly recommend working here. -Genevieve Timpone and the benefits are excellent. I've been here about three and a half years and I highly recommend working here. -Genevieve Timpone More

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sales Tim Powell was courteous and friendly.. He listened to our wants and needs and did all he could to please us. I would use him again. Tim Powell was courteous and friendly.. He listened to our wants and needs and did all he could to please us. I would use him again. More

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Adam Berman: GSManager was aggressive and disrespectful I will try to sum this up as best and quickly as possible. I went in 100% ready to buy a car, even brought my own pen (I was looking at a used acco I will try to sum this up as best and quickly as possible. I went in 100% ready to buy a car, even brought my own pen (I was looking at a used accord for reference). I worked with a salesman that was great and helpful. I worked the price out with him and then went to financing. I had to wait about an hour for the financing and was asked several times if he had come out yet. Talking to the finance person was going well but it went off course when he told me he could only give me a 2.99% interest rate if I bought an extended warranty, otherwise it went back to the standard 4.54% based on my credit score. I asked candidly, "so you can only do 2.99 if I get the extended warranty?" to which he responded, "Legally I cannot say that I can only give you the 2.99 if you buy the warranty". Pretty big red flag. I started to work more and more through the financing options and decided to call a friend in the dealership business to ask some questions. They didn't like that, another red flag because I guess they saw that as loosing leverage. the Financing person came down to 3.54%. I got to a number and said $17,600 at 2.99 and I will happily sign the check right now or if you can hold $17,600 at 3.54% for three days I will think about it. he abruptly told me it was only good for one day. I could tell as we were working through the pricing he was getting frustrated and was also dealing with another customer at the time. He left the room rather quickly while expelling air from his nose quickly and saying "Pfftt". He came back with the general sales manager, Adam Berman. Earlier while sitting in the showroom I saw him being somewhat rude with how he was talking to the employees there but I had not spoken a word to him. He came in the finance persons office aggressively, looked at me and goes "What's the problem?", I replied well there isn't a problem... I was just wondering if you could give me this deal or hold this for 3 days. " he responded again aggressively by saying "you can leave" I said ok and walked out. He followed me very closely out of the office door and told me "I wasted his time". Quite frustrated I responded "Excuse me...I didnt (expletive) waste his time. I came here to buy a car and you are being a (expletive). Probably should have used course language but I was fed up at this point that he was blatantly disrespectful at the start of the conversation and then aggressively followed me out while yelling at me across the showroom...with other customers in there. More

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