Tim Plymale

Facility and staff were good. Sonjei was a pleasure to deal with. It just sad the hoops you need to jump through and how long it takes to get a car. Would I go back? If they have Sonjei was a pleasure to deal with. It just sad the hoops you need to jump through and how long it takes to get a car. Would I go back? If they have what I want, yes. More

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My car buying experience with Ricart Used Car Factory exceeded expectations. The entire buying process went very smoothly. All of the staff that I worked with were very knowledgeable, courteous, friendly exceeded expectations. The entire buying process went very smoothly. All of the staff that I worked with were very knowledgeable, courteous, friendly and professional. My sales person was Yeohoon Yoon. He was very attentive in listing to me and answering my very specific car questions. The car that I purchased was loaded with new technology and Yeohoon patently helped me understand how all the features worked. I was very impressed with his knowledge of the car, especially considering that this car does not have a high production volume. I casually expressed my preference for having the digital speedometer located in the center of the screen versus to the far right side. When I started the car to drive it home, I immediately noticed that the speedometer was now centered thanks to Yeohoon listing to me and caring enough to change the setting while I was busy finishing paperwork with the finance manager. I highly recommend the Ricart Used Car Factory and sales consultant, Yeohoon Yoon. Brad F More

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Good transparency and staff were very kind. Matt G did a great job as a dealer. Matt G did a great job as a dealer. More

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Felt a bit rushed, need a option if you have to contact your insurance company to check on price change. All staff was awesome, friendly, knowledgeable. your insurance company to check on price change. All staff was awesome, friendly, knowledgeable. More

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Dez was an absolute joy to work with! He made our trade in process a breeze and getting in our new vehicle easy!! While I know we weren't super easy while self employed, Dez made it easy He made our trade in process a breeze and getting in our new vehicle easy!! While I know we weren't super easy while self employed, Dez made it easy on us. Great guy, great truck, and great overall experience More

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Clayton Beard helped me out and made sure I got the best deal. Service was quick and helpful for a dealership! deal. Service was quick and helpful for a dealership! More

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My salesman Adan was great to work with. The managers and financial department was extremely helpful. The price I paid was the best when compared to all central Ohio Dealers for a pre owned The managers and financial department was extremely helpful. The price I paid was the best when compared to all central Ohio Dealers for a pre owned Nissan Frontier. Highly recommend #1RICART . More

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Great service, Matt was very knowledgeable and helped the process go smoothly. Adan referred us to him. process go smoothly. Adan referred us to him. More

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Matt made the process extremely easier and simple! . He was also very knowledgeable and helped me to understand the process from start to finish! . He was also very knowledgeable and helped me to understand the process from start to finish! More

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I’m very thankful for my salesman DeShawn Sowell. He was very thorough and Professional alone with Polite and Kind! He was easy to work with. I’m very thankful for all he done to get me the ECOSPORT He was very thorough and Professional alone with Polite and Kind! He was easy to work with. I’m very thankful for all he done to get me the ECOSPORT I wanted. I’m very Grateful! More

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