Tim Ohlde

Took Bronco in to get heater fixed under warranty. When we picked it up it had a couple thousand dollars damage to the interior and body from mechanic. We were told about one item broke. We had to fin When we picked it up it had a couple thousand dollars damage to the interior and body from mechanic. We were told about one item broke. We had to find all the rest. It was covered in oil and grease. Was told by service tech that we should expect damage when we bring in service. Now they have to order a bunch of new interior parts to replace and we have to have body work and painting done. I refuse to let there body shop do work so Conklin is doing it and Lm is paying them. To top it off they did not fix the problem. Damages include both sun visors broke, console damage, hood piece, dash parts and dent in door jamb requiring body and repaint. They even had to detail it after we went to get it to clean up all the oil and crap. I would highly recommend to not use them. We were told that their mechanics are not held accountable for any issues. More

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Had an 0845 oil change appointment on 2-8-25 for my Lincoln MKX. Waited until 1130 before I went up to the service desk to check the status. Vehicle has been finished awhile but service desk did not se Lincoln MKX. Waited until 1130 before I went up to the service desk to check the status. Vehicle has been finished awhile but service desk did not see paperwork and key dropped off. I was the only one in the service area for a long time as business was very very slow. Very disappointed. Service desk took $40 off service. Probably will not come back in the future. More

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The team at Long McArthur Salina service department Tim and Darren are amazing. In the middle of traveling to Texas and when my truck broke down, they dropped everything to help me and my family. I recomm and Darren are amazing. In the middle of traveling to Texas and when my truck broke down, they dropped everything to help me and my family. I recommend this location 1000 times over and know that they have the customers interest at the forefront of their minds. I could not have not been able to continue with my trip without them. 5 stars is not a high enough rating for those two or the whole team. Thank You again for everything. Sean Bach More

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I'm amazed at the service of Long McArther Ford of Salina! It all started with a youtube video with Tim that prompted me to consider Long McArther. I checked out their inventory, saw the truck I've be Salina! It all started with a youtube video with Tim that prompted me to consider Long McArther. I checked out their inventory, saw the truck I've been trying to get for two years (from other dealers) and made the online inquiry, It was a Sunday so it was Monday morning when Alisha called to set up a test drive and let me know that my name would be on the board when I got there matching me to a Salesperson. I got a call an hour later from Eric who was looking forward to helping me get in to my new Maverick. Although my wife and I were a little late, Eric was accommodating and was waiting to welcome us when we walked through the door! It was an easy sell, I already knew exactly what I wanted, so Eric didn't waste any time helping me get exactly that. Everything about the experience was warm and receptive. They absolutely went the extra mile. I will probably never go to any other Ford Dealer again! These folks succeeded where all other dealerships I went to had completely failed! More

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Darik was a pleasure to work with on our 2023 Ford Bronco Wildtrak. Throughout the entire process, which took 2 years from reservation to order to vehicle delivery, Darik was always available to answer ques Wildtrak. Throughout the entire process, which took 2 years from reservation to order to vehicle delivery, Darik was always available to answer questions we had regarding our vehicle order. He took the time to reach out and provide updates throughout the buying process. Every question we had was answered promptly and professionally, service at the point of sale was explained in detail, with NO hidden surprises or cost markups. In fact, when we picked up our Bronco, Darik greeted us at the door. Locked in pricing was honored, as was the "private offer" that we received for the Bronco, saving over $5,000 off MSRP. This is our second vehicle purchased through Long McArthur Ford, and it will not be our last. Thanks, Darik, and Long McArthur Ford, for the best sales experience I can ever remember. More

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Long has always been the best for buying a vehicle and servicing it as well!! Thank you Long Mac!! servicing it as well!! Thank you Long Mac!! More

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Great service by Darin and all of the staff from sales to finances to service. Love my new ride! finances to service. Love my new ride! More

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Outstanding service and very helpful very professional friendly staff and great mechanics rental department was very friendly. friendly staff and great mechanics rental department was very friendly. More

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Everyone at dealership is very personal and friendly from sales to service and body shop! Pickup and delivery manager is professional! sales to service and body shop! Pickup and delivery manager is professional! More

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Fantastic service team, takes excellent care of me and my family. I genuinely wouldn't consider going elsewhere. family. I genuinely wouldn't consider going elsewhere. More

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