Tim McDonald

Jake and the whole experience was great! We felt welcomed and he kept us updated at all times. The process was shorter than we anticipated, which was a pleasant surprise. I had a couple issu We felt welcomed and he kept us updated at all times. The process was shorter than we anticipated, which was a pleasant surprise. I had a couple issues with the car, which I was able to text Jake about and he got me set up with the service department right away. Tim and the service department were great as well! Very communicative and understating. This is definitely the best car dealer experience I’ve ever had. The whole Royal group gets an A++ in our book! Thank you all! More

Report | Print

Service to autos is beginning to take to long. This last time I had car towed in and it took one full week to get my auto returned Tim kept in informed and did it nicely. I used to be able to sh This last time I had car towed in and it took one full week to get my auto returned Tim kept in informed and did it nicely. I used to be able to show up and get oil changed--not anymore.. More

Report | Print