Tim Larsen
Tim Larsen at Lewisville Volkswagen

Tim Larsen

Service Advisor

Lewisville Volkswagen

893 S Stemmons Fwy
Lewisville, TX 75067

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4.8
516 Reviews
4.8

516 Reviews

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516 Reviews of Tim Larsen

July 17, 2025

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Employee Rating

Horrible, non-responsive, kept my vehicle for over a month and couldn’t identify the main issue, only interested in adding parts that didn’t repair the problem More

by glvillanueva53
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Recommend Dealer
No

Other Employees Tagged: Jimmy Foster

July 17, 2025

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Setting up an appointment was easy, Tim was easy to work with and gave a good break down of what I needed done and how much I’d owe. Communication was great and service was pretty quick, he even made sure I More

by chanelrenae89
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Recommend Dealer
Yes
Jul 18, 2025

Lewisville Volkswagen responded

Chanel, thank you for your great review of Tim and the team! We are thrilled that you had a seamless, communicative, and accommodating experience. Congratulations on your new car; welcome to the Lewisville Volkswagen family!

July 16, 2025

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Liam and the service department were prompt, communicative, accommodating and did great work on my vehicle. More

by Kgleason81
Service Price Transparency
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Recommend Dealer
Yes
Jul 16, 2025

Lewisville Volkswagen responded

Thank you for sharing your praise of Liam and the team! We are thrilled that they took such great care of you and your vehicle, and we hope to welcome you back to Lewisville Volkswagen next time.

July 10, 2025

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When we first starting doing business with them in 2006. At that time the business was great, but has gone down hill. They up charge and sneak in unnecessary extras that they did not do before. On this visi More

by robert.vaughan
Service Price Transparency
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Recommend Dealer
No

April 12, 2025

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Liam and all the employees in service were Very helpful. , easy to make an appointment More

by tammiehayes65
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Ortiz , Liam

Apr 14, 2025

Lewisville Volkswagen responded

We are glad to hear that Liam and the Lewisville Volkswagen team provided helpful service. Thanks for the review!

April 03, 2025

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Employee Rating

The folks at Lewisville Volkswagen, service department, consistently do a great job! Means a lot! More

by campbellsheree
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Liam

Apr 03, 2025

Lewisville Volkswagen responded

Your feedback is much appreciated! Thank you for supporting Lewisville Volkswagen.

April 03, 2025

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Satisfied with their work even when 3 recalls of very short time done at the same time More

by ravinder
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Ortiz, Guillermo Avila

Apr 04, 2025

Lewisville Volkswagen responded

We love seeing 4-star reviews. Thanks, Ravinder, for stopping in at Lewisville Volkswagen for service.

March 12, 2025

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Always receive good service from the service department. Will keep servicing my Volkswagen here as long as I have my car. More

by puigmauricio
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Ortiz, Jimmy Foster , Keith

Mar 12, 2025

Lewisville Volkswagen responded

We're delighted to hear that you're consistently satisfied with our service department at Lewisville Volkswagen! We look forward to continuing to take care of your vehicle for many miles ahead.

March 01, 2025

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Employee Rating

I took my Jetta in for a factory recall. Tim and the service team were extremely professional and prompt. They had me and my car out of there in under 2 hours as promised. She even got detai More

by Krc2263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Lewisville Volkswagen responded

We're delighted to hear that Tim and the service team at Lewisville Volkswagen provided such efficient and professional service for your Jetta's factory recall. It's great to know they exceeded expectations, including a complimentary detail! Thank you for sharing this positive experience with us.

February 05, 2025

Dealership Rating
Employee Rating

Went in for oil change and rotation, was even willing to pay for the rotation but was told no problem happy to take of it for no charge. Tires had 20 k and needed it seeing how they were not done for the fi More

by david.lacy
Workmanship
Recommend Dealer
No
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