Tim Larsen

Horrible, non-responsive, kept my vehicle for over a month and couldn’t identify the main issue, only interested in adding parts that didn’t repair the problem month and couldn’t identify the main issue, only interested in adding parts that didn’t repair the problem More

Report | Print

Setting up an appointment was easy, Tim was easy to work with and gave a good break down of what I needed done and how much I’d owe. Communication was great and service was pretty quick, he even made sure I with and gave a good break down of what I needed done and how much I’d owe. Communication was great and service was pretty quick, he even made sure I got a loaner while they had my car! 10/10 recommend I will be back More

Report | Print

Liam and the service department were prompt, communicative, accommodating and did great work on my vehicle. communicative, accommodating and did great work on my vehicle. More

Report | Print

When we first starting doing business with them in 2006. At that time the business was great, but has gone down hill. They up charge and sneak in unnecessary extras that they did not do before. On this visi At that time the business was great, but has gone down hill. They up charge and sneak in unnecessary extras that they did not do before. On this visit all I requested was two new tires and a new battery. I knew it would cost a little more, but it was worth it to know they would do the job right. But after my service of inflated parts pricing they added an additional $40 tire changing fee. So the $200+ for each tire and the $200+ labor was not enough? Completely unnecessary! More

Report | Print

Liam and all the employees in service were Very helpful. , easy to make an appointment , easy to make an appointment More

Report | Print

The folks at Lewisville Volkswagen, service department, consistently do a great job! Means a lot! consistently do a great job! Means a lot! More

Report | Print

Satisfied with their work even when 3 recalls of very short time done at the same time short time done at the same time More

Report | Print

Always receive good service from the service department. Will keep servicing my Volkswagen here as long as I have my car. Will keep servicing my Volkswagen here as long as I have my car. More

Report | Print

I took my Jetta in for a factory recall. Tim and the service team were extremely professional and prompt. They had me and my car out of there in under 2 hours as promised. She even got detai Tim and the service team were extremely professional and prompt. They had me and my car out of there in under 2 hours as promised. She even got detailed and looked brand new. Thanks Tim More

Report | Print

Went in for oil change and rotation, was even willing to pay for the rotation but was told no problem happy to take of it for no charge. Tires had 20 k and needed it seeing how they were not done for the fi pay for the rotation but was told no problem happy to take of it for no charge. Tires had 20 k and needed it seeing how they were not done for the first service. Got car back and no rotation done, was told didn’t need because the tread was all the same. 20k miles!!! You could look at from to back and see they needed it. They simply didn’t want to best I can figure. Next issue was it came back with engine light on from an oil change mind you. How is this not noticed before they tell you car is ready. So had to wait till they figured out what they messed up. I gave them two shots at service because I bought the car there, well out of my way to go as well, but I definitely won’t be going for a third for service or return business on buying. More

Report | Print