Tim Lanzone

Another Great experience at this Dealership Mike Black was awesome, he helped me find what I wanted in a vehicle and with the right price. Tim, the Sales Manager was a big help also finding all the incent was awesome, he helped me find what I wanted in a vehicle and with the right price. Tim, the Sales Manager was a big help also finding all the incentives possible. Jesse (The Banker) finished the whole deal up getting me through the payment process. This was the 4th vehicle I bought there, the people are what keep bringing me back More

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They had the exact vehicle I wanted, super easy process from start to finish. Everyone was friendly and knowledgeable. from start to finish. Everyone was friendly and knowledgeable. More

by FERGUSON.KELLYLYNN Verified Customer Verified Customer

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The sales team of Joey and Hayden were great to work with and the management team of Nick and Tim made it all come together. and the management team of Nick and Tim made it all come together. More

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Thanks to Ford of Port Richey I now have my new vehicle! Amazing service and great team! Within 5 hours I was out of the dealership driving off in my new car! Hayden Stevens was my salesman and he was incre Amazing service and great team! Within 5 hours I was out of the dealership driving off in my new car! Hayden Stevens was my salesman and he was incredible. He is willing to listen and work with you based on your needs and interest! I recommend this dealership to anyone that wants to have a great experience and not feel pressured by unprofessional service. More

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I had an amazing experience at Ford of Port Richey. The staff was friendly, honest, and never pushy. Hayden Stevens made the process smooth and stress-free, helping me find the perfect Ford Escape hybr The staff was friendly, honest, and never pushy. Hayden Stevens made the process smooth and stress-free, helping me find the perfect Ford Escape hybrid within my budget. Highly recommend this dealership for anyone looking for a great car-buying experience! More

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Excellent bunch of people in service my representative Miss Blaize( Brandy) Mckelvy top notch Ace Pro very thorough very efficient kept me informed constantly let me know what was going on and in my busin Miss Blaize( Brandy) Mckelvy top notch Ace Pro very thorough very efficient kept me informed constantly let me know what was going on and in my business I need to know that she done a great job and will continue to work with her the department does as far as giving five stars to all the rest of people I don't know them but the department is smooth so I give him a five stars please make sure that Brandy gets her five stars if you got 10 put them there. Will promote you people with other people I have acquaintances with and will continue to use you as long as prices stay Fair and the services up to par as to what it has been so far More

by Richard Verified Customer Verified Customer

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Everyone was terrific. Didn’t feel pressured to buy. It was a great buying experience and our salesman, Hayden was great. Didn’t feel pressured to buy. It was a great buying experience and our salesman, Hayden was great. More

by Lagorg Verified Customer Verified Customer

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The staff were all friendly, communicative and efficient with the entire sales process. We're very pleased with out purchase and the service we received. with the entire sales process. We're very pleased with out purchase and the service we received. More

by claysmith2 Verified Customer Verified Customer

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Caught me in before my appointment time kept me updated on the progress and finished the work quickly. Great job I like it here. on the progress and finished the work quickly. Great job I like it here. More

by LUPIWRIGHT Verified Customer Verified Customer

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I purchased 2022 f150 XLT used and I found it online. I come in to see it and salesman pulled it out we test drive it and everything was good until we sat down to do paperwork. I already looked into truc I come in to see it and salesman pulled it out we test drive it and everything was good until we sat down to do paperwork. I already looked into truck online and called that morning to make sure it was available and check on price. It was listed for 40,000. He decides tell me Window price is 46,000 he could get manager drop it to 45,000 so I’m instantly aggravated because I see he’s looking to take advantage. I show him online price and he said there must be mistake manager said that was best price. I get up to leave and he rushes over to talk to manager and talks to him than stops me and lies and says there was a mix up and they will honor that price. As I stated in beginning I already called in earlier that day to check price. So I let him know he’s trying full of it and I’m not stupid. Then manager walks over and asking what can he do make deal work I said give me good price and be honest and not try play games. He said his guy made mistake on price and only reason I’m giving two stars is because he was very helpful and only reason I didn’t walk out. So I purchased truck cash as we agreed on price and couple things that would get done to truck. Problems that was never resolved 1. No floor mats No problem you buy truck today we will give you new ones? Two weeks later haven’t heard a peep 2. Truck was just traded in so not ready to leave was getting detailed that day. Couple little imperfections on outside. Salesman they will buff it all out don’t worry….. this is 5:00 so I go home to get cash I come back 6:00 truck is already out front clean and gassed up. I had to do paperwork and pay so I’m not thinking how could they buff truck out and detail and get gas in hour? Because they did quick wash and called it a sale out door. Next morning I noticed all same imperfections salesman said would come out no problem still there and under seats are dirty and door jams. So I’m frustrated I call salesman he says no problem bring it in tomorrow I get in at 12:00. Now I take half day from work to get this done. I ask about mats and now he’s working on it his whole attitude has changed now that sale is finalized he’s going to see what he can do. Then he tells me guy that does buffing is off today and he will call me with appointment so I just took off work for 12:00 appointment today for no reason. Two weeks later truck still hasn’t been detailed or buffed no phone call nothing!!!!!!! 3. Small notch in windshield from rock. No problem you purchase truck today we will replace it!!! Two weeks later haven’t heard anything!!!!!!! 4. I ordered leather skins for seats and salesman says I will call you next week to schedule an appointment. Two weeks later haven’t heard anything!!!!!!! Salesman Brian will lie and promise you anything to get sale and not follow through with anything!!! I definitely wish I just went to homosassa ford . I’ve purchased two trucks from them in 3 years never had issues. But I will say sales manager was very helpful and straightforward. I will be reaching out to him this week to hopefully get my truck completed as promised. But this has been worse experience I’ve ever had purchasing from ford. More

by james.rodriguez454 Verified Customer Verified Customer

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