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Tim Key
Tim Key at Crest INFINITI
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Tim Key

General Sales Manager

Crest INFINITI

6100 State Hwy 121
Frisco, TX 75034

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5.0
6 Reviews

I’m here to help you upgrade your vehicle! Contact any of our wonderful staff - we all have same goal...to get you a beautiful vehicle and have an enjoyable buying experience.

Dealership Experience

1 yr, 1 mo

Industry Experience

28 yrs, 3 mos

Languages Spoken

English English

5.0

6 Reviews

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6 Reviews of Tim Key

February 27, 2025

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Employee Rating

Took my 2024 QX60 in for a mirror repair and the Crest team did a 5 Star job with my repair. Thank you for your professional and friendly service! More

by LBAUGHMAN24
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Workmanship
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Recommend Dealer
Yes
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Feb 28, 2025

Crest INFINITI responded

We’re thrilled to hear you had a great experience with our team! Your satisfaction means everything to us, and we appreciate your kind words about our service. Enjoy your QX60, and we look forward to assisting you again in the future!

February 09, 2025

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Employee Rating

Man, I can't ever say enough. Crest Infinti and the people in the service department always make me feel good, the service director is always around and all the advisers I've work More

by Robertaustinhood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richie Naciri, Tim Walker, Asad El Wir, Al Conkleton, Robert Simmonds, Andy Beiriger

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Feb 10, 2025

Crest INFINITI responded

Thank you so much for the kind words! We're thrilled to hear that Tony and the rest of our service team took such great care of your QX80. We truly appreciate your continued trust for both purchasing and servicing your vehicle. We look forward to assisting you again in the future!

February 02, 2025

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Employee Rating

Service manager called me and said he wanted my buisness and wanted to make me happy. That was a first in a while for somebody to say that to me. He got my buisness back by treating me right. I will be back More

by HEALYPATTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 04, 2025

Crest INFINITI responded

Thank you for sharing your experience! We’re thrilled to hear that our service manager went above and beyond to earn back your business. We believe in treating every customer with respect and care, and it’s great to know that it made a difference for you. We look forward to continuing to serve you and appreciate your trust in us!

January 16, 2025

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Jay was a wonderful and very helpful sales person throughout the buying process. He made the decision easy and seamless for me and my family. More

by ekkirk216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Onstott

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Jan 17, 2025

Crest INFINITI responded

Thank you so much for your kind words! We’re thrilled to hear that Jay provided you and your family with such a wonderful and seamless buying experience. Our team aims to make the car-buying process as easy and enjoyable as possible, and it’s fantastic to know that Jay succeeded in doing just that for you. We truly appreciate you taking the time to share your experience, and we look forward to welcoming you back in the future. Enjoy your new vehicle!

January 09, 2025

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Professional and efficient. Finance needs to provide a simple signed recap packet when customers close. More

by lisa.lonsberry
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deshawn Green

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Jan 10, 2025

Crest INFINITI responded

Thank you for your feedback! We're pleased to hear that you found our team to be professional and efficient during your experience. We appreciate your suggestion regarding the finance process and will certainly take it into consideration. Providing a simple signed recap packet at closing can enhance our customer experience, and we’re always looking for ways to improve. Thank you for sharing your thoughts, and we hope to see you again in the future!

September 26, 2024

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Employee Rating

Overall, the dealership is ok. I have been pleased with my service advisor, Troy Dunn, and Al Conkleton, and Tim Key, both in the sales department. Al has done a great job followin More

by ldhugg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Conkleton

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Sep 30, 2024

Crest INFINITI responded

Thank you for your feedback! We're glad to hear that you've had positive experiences with Troy, Al, and Tim. However, we’re always looking to improve and would love to hear more about your experience. Please reach out to Tim Key at tkey@vtaig.com, and he will be happy to assist you further. Your input is important to us!

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